Customer service Work, Jobs in Glencaple, Dgy (with Salaries)

Universal Banker
HSBC Global Services Limited —Dumfries
- From £27,200 a year
- Full-time
- Communication skills
- Banking
- Employee discount
10d
Customer Service Assistant
Wickes —Dumfries
- £8.82 - £12.71 an hour
- Full-time
- Annual leave
- Employee discount
Sales Assistant - Flexible hours
City Plumbing —Dumfries
- £12.71 - £13.93 an hour
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
9d
Customer Advisor - B&Q Collect Dumfries
B&Q —Terreglestown
- £13.10 an hour
- 12 hour shift
- Annual leave
- Employee assistance programme
Assistant Manager
Farmfoods —Dumfries
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
7d
Dental Receptionist
Dental Bees Dumfries —Dumfries
- From £13.50 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
2d
Pharmacy Sales Assistant
Gillbrae Pharmacy —Dumfries
- Full-time
- Patient care
- Data entry
- Organisational skills
Quick apply
Retail Customer Service
Entain —Dumfries
- £13 an hour
- Overtime
- Cash handling
Ground Floor Team Member
Premier Inn —Dumfries
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Front desk
- Employee discount
Quick apply
9d
Customer Service Administrator
Currie Solutions —Dumfries
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
Roadside Rescue Patrol – Dumfries & Galloway
The AA —Dumfries
- £41,388 a year
- Overtime
- Annual leave
- Employee assistance programme
Customer Service Assistant - Rosevale St, Dumfries
CJ Lang & Son Limited —Dumfries
- Weekend availability
- Serving
- Employee discount
- Flexible schedule
3d
252761 Dental Receptionist
NHS Scotland —Castle Douglas
- £26,696 - £28,988 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
3d
Retail Assistant - Part Time, Early Starts
Farmfoods —Annan
- £10.95 - £12.81 an hour
- 8 hour shift
- Customer service
- School
- Annual leave
- Employee discount
Quick apply
Trainee Sales Executive
Park's Motor Group —Dumfries
- Sales
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
Receptionist - Full Time
Thornhill Medical Practice —Thornhill
- Full-time
- GP surgery experience
- Front desk
- In-person
- Free parking
Quick apply
10d
Sales Executive
Park's Motor Group —Dumfries
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Sales Assistant
Benmar Services —Moffat
- From £12.71 an hour
- Call to connect
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Flexible schedule
Quick apply
19h
Sales Floor Volunteer
British Heart Foundation —Dumfries
- Customer service
- Cleaning
Retail Supervisor - Part Time
Farmfoods —Annan
- £13.61 an hour
- Part-time
- Customer service
- Team management
- Retail management
- Annual leave
- Employee discount
Quick apply
8d

I want to receive the latest job alerts for customer service in glencaple, dgy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Universal Banker

HSBC Global Services Limited -
Dumfries

Apply Now

Job details

Full-time
From £27,200 a year
10 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Client engagement
Customer support
Customer interaction
Communication skills
Banking

Full job description

What you'll do

As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Applications are open to UK Residents over the age of 18 currently with the valid right to work in the UK for a minimum of 14 months, we are unable to offer sponsorship for this role. This is a full-time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application.

There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £27,200 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Apply Now

Refine Your Search

customer service jobs in glencaple, dgy

Universal Banker

Customer Service Assistant

Sales Assistant - Flexible hours

Customer Advisor - B&Q Collect Dumfries

Assistant Manager

Dental Receptionist

Pharmacy Sales Assistant

Retail Customer Service

Ground Floor Team Member

Customer Service Administrator

Roadside Rescue Patrol – Dumfries & Galloway

Customer Service Assistant - Rosevale St, Dumfries

252761 Dental Receptionist

Retail Assistant - Part Time, Early Starts

Trainee Sales Executive

Receptionist - Full Time

Sales Executive

Sales Assistant

Sales Floor Volunteer

Retail Supervisor - Part Time

I want to receive the latest job alerts for customer service in glencaple, dgy

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected