Risk associate Work, Jobs in Rothwell, Nth (with Salaries)

Student Support Officer
Fairfield School of Business —Leicester
- Weekend availability
- Bachelor's degree
- No degree
- In-person
Quick apply
1d
Senior Product Manager
HMGCC —Milton Keynes
- £79,514 a year
- Overtime
- Mentoring
- Training & development
- Free parking
- Annual leave
9d
Senior Global Benefits Associate
Wayfair —Lutterworth
- £41,580 - £45,360 a year
- Full-time
- Organisational skills
- Communication skills
- Time management
8d
Construction Project Coordinator
Amey Ltd —Northampton
- Full-time
- Computer literacy
- Microsoft Office
- Databases
- Annual leave
Quick apply
8d
Customer Service Manager - Furniture and Lighting
Soane Britain —Thurmaston
- Full-time
- Leadership
Fiber Optics Associate Manager
NBCUniversal —Bedford
- Full-time
- Engineering
- Bachelor's degree
- No degree
2d
Senior EHSS Advisor - GB
OpSec Security Group Ltd —Leicester
- Leadership
Quick apply
9d
IT Service Lead Engineer
HBP Group —Peterborough
- £60,000 - £70,000 a year
- Full-time
- Continuous improvement
- Travel
- Leadership
Quick apply
10d
Production Shift Leader
Avantor —Lutterworth
- Full-time
- English
- Forklift
- Continuous improvement
8d
Commercial Manager
GE Vernova —Rugby
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
4d
Yard Plant Fitter
Joseph Gallagher Limited —Wellingborough
- Full-time
- Schematics
- Maintenance
- Travel
Practice Nurse - chronic disease management
PrimaryCareCareers —Olney
- Call to connect
- Nursing
Principal Clinical Psychologist
Norfolk & Suffolk Foundation Trust —Wymondham
- £66,582 - £77,368 a year
- Part-time
- Doctoral degree
- Travel
- Psychology
- Annual leave
- Employee discount
4d
Nurse Unit Manager
Exemplar Health Care Services Limited —Humberstone
- £21.47 an hour
- 12 hour shift
- Supervising experience
- Care plans
- Leadership
Quick apply
Data Protection and Information Governance Officer
University of Northampton —Northampton
- £32,080 - £38,784 a year
- Part-time
- University
- Bachelor's degree
- No degree
Graduate Partner, PXT
Amazon UK Services Ltd. —Kettering
- Full-time
- Microsoft Outlook
- English
- Bachelor's degree
14d
Associate Brain Injury Case Manager
Adara Group Ltd —Northampton
- Part-time
- Hybrid work
- Case management
- Travel
- Organisational skills
Quick apply
2d
Specialist Biomedical Scientist/Annex 21 Trainee (Band 6)
Northampton General Hospital NHS Trust —Northampton
- £39,959 - £48,117 a year
- Part-time
- Master's degree
- Quality control
- Mentoring
11d
Senior Investment Associate, L&G USA OCIO
Legal & General Investment Management —Stamford
- £125,000 - £140,000 a year
- Bachelor's degree
- Employee assistance programme
- Life insurance
10d
Senior Product Manager
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £79,514 a year
- Overtime
- Presentation skills
- Mentoring
- Training & development
- Free parking
- Annual leave
4d

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Student Support Officer

Fairfield School of Business -
Leicester

Quick apply

Job details

Permanent | Full-time
1 day ago

Qualifications

Record keeping
Customer communication
Student engagement
Internal department liaison
Complaint handling
Bachelor's degree
Working with students
Client services
Post-secondary education experience
Student welfare
Signposting to community resources
Communication skills

Full job description

Fairfield School of Business is where ambition meets opportunity. Established in 2006 and registered with the Office for Students, FSB is a fast growing and high performing higher education provider. We deliver career-focused qualifications across a range of subjects in partnership with leading UK universities.

With over 200 expert staff, a strong and growing turnover, and campuses across England, including London, Birmingham, Leicester, and Sheffield, FSB combines the strength of a national organisation with a personalised, student first approach.

At FSB, we specialise in opening doors. We support students from diverse backgrounds, including those returning to education, balancing work and family commitments, or without traditional qualifications. Our flexible study options and inclusive learning environment are designed to help every student succeed.

Joining FSB means being part of an organisation that is committed to transforming lives through education. We empower students with the confidence, skills, and support they need to achieve their goals and build their future.

Job Purpose

The Student Support Officer will provide direct support for students with any administrative, pastoral and welfare issues. They will provide high-quality, proactive, services that enhance the student experience and promote engagement and wellbeing. The Student Support Officer serves as a key point of contact for students, offering advice, guidance, and referrals to appropriate services within or outside the institution.

The Student Support Officer will be located in one of the teaching campuses and will report directly to the Associate Dean of the respective Campus. The Student Support Officer is part of the Student Support and Welfare Services, which is overseen by the Student Life Cycle and Enhancement Manager.

Key ResponsibilitiesPrincipal Duties

Act as the first point of contact for students seeking support with administrative, personal, welfare, or wellbeing concerns and offer confidential, impartial and non-judgmental advice and guidance. This includes meeting students in person and answering emails and phone calls.
Monitor student engagement and attendance, identifying those at risk and providing early support or intervention where appropriate.
Provide support to students regarding applications to the Student Loan Company and any related queries.
Support students with policies and procedures relating to Extensions, Mitigating Circumstances, Appeals, Interruptions, Withdrawals, and Complaints.
Work with students on an individual basis to solve issues before they become formal complaints.
Maintain accurate and up-to-date records of student interactions in line with GDPR and institutional policies.
Support student’s welfare and wellbeing by providing confidential advice and guidance on a wide range of issues including mental health, housing, financial hardship, bullying or harassment, and general wellbeing.
Work collaboratively with internal departments to ensure students have access to the support they need (e.g., Student Welfare, safeguarding, Personal Academic Tutors or Academic Support), or refer to trusted external agencies as required.
Support and contribute to the delivery of induction, wellbeing workshops, and student engagement activities and events.
Conduct Student Support Interviews with students and applicants, where additional needs and reasonable adjustments may be required, and ensure their implementation.
Assist students in applying for Disabled Student Allowance (DSA), and in the support allocated to them.
Assist in measures to enhance and capture the student voice.
Engage in continuing professional development (CPD)
Any other required duties from the department.

Person Specification

Essential:

Previous experience in a customer-facing or client-facing role.
Excellent interpersonal and communication skills, with the ability to work empathetically and confidentially.
Excellent organisational and record-keeping skills.
Ability to maintain a calm attitude under pressure, for example when dealing with challenging and stressful situations.
Ability to work as part of a team and to collaborate with others in ensuring holistic support is provided to students to support their pastoral and learning needs.
Ability to work within set processes, policies and guidelines.
Flexibility to work evenings and weekends.
Commitment to helping FSB meet its institutional Values namely:
Education and learning through excellence
Accountability and academic integrity
Professionalism and support
Widening access and participation and promoting equality of opportunity

Desirable:

A Bachelor’s degree or equivalent professional qualification, ideally in a relevant subject (e.g. customer service, events, Mental Health, Social Work, Education/Teaching).
Experience of working in a Higher Education (HE) institution.
Knowledge of various issues that affect students e.g. mental health, disabilities, neurodivergence, and social needs.
Experience of supporting events and/or delivering workshops.
Knowledge of relevant policy e.g. Data Protection, Safeguarding, Equality, Diversity and Inclusivity.

Work Location: In person

Quick apply

Refine Your Search

risk associate jobs in rothwell, nth

Student Support Officer

Senior Product Manager

Senior Global Benefits Associate

Construction Project Coordinator

Customer Service Manager - Furniture and Lighting

Fiber Optics Associate Manager

Senior EHSS Advisor - GB

IT Service Lead Engineer

Production Shift Leader

Commercial Manager

Yard Plant Fitter

Practice Nurse - chronic disease management

Principal Clinical Psychologist

Nurse Unit Manager

Data Protection and Information Governance Officer

Graduate Partner, PXT

Associate Brain Injury Case Manager

Specialist Biomedical Scientist/Annex 21 Trainee (Band 6)

Senior Investment Associate, L&G USA OCIO

Senior Product Manager

I want to receive the latest job alerts for risk associate in rothwell, nth

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