Customer service supervisor Work, Jobs in North Queensferry, Fif (with Salaries)

Sales - Supervisor
New Look —Livingston
- Part-time
- Microsoft Word
- Communication skills
Marks & Spencer Team Leader
WH Smith PLC —Edinburgh
- £27,479.40 - £31,000.00 a year
- Weekend availability
- Sales
- Merchandising
- Supervising experience
Quick apply
14d
Marks & Spencer Team Leader
WHSmith Travel —Edinburgh
- £27,479.40 - £31,000.00 a year
- Weekend availability
- Sales
- Merchandising
- Supervising experience
Quick apply
14d
Marks & Spencer Team Leader
WHSmith International —Edinburgh
- £27,479.40 - £31,000.00 a year
- Weekend availability
- Sales
- Merchandising
- Supervising experience
Quick apply
14d
Marks & Spencer Team Leader
WHSmith Group —Edinburgh
- £27,479.40 - £31,000.00 a year
- Weekend availability
- Sales
- Merchandising
- Supervising experience
Quick apply
14d
Retail Supervisor - Part Time
Farmfoods —Leith
- £13.61 an hour
- Overtime
- Customer service
- Team management
- Retail management
- Annual leave
- Employee discount
Quick apply
6d
Customer Service Supervisor
B&M Retail —Larbert
- £12.89 an hour
- Part-time
- Customer service
- Supervising experience
- Maths
- Employee discount
3d
Assistant Store Manager
Tapi —Edinburgh
- Full-time
- Employee assistance programme
- Employee discount
Assistant Store Manager
Hotel Chocolat —Edinburgh
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
Supervisor
Lush —Edinburgh
- £14.45 an hour
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Front Office Supervisor
voco Edinburgh Royal Terrace —Edinburgh
- £28,851.68 a year
- Full-time
- Hospitality
- Customer service
- Front desk
- Employee discount
- Referral programme
Quick apply
4d
Retail Supervisor
Wickes —Stirling
- £9.46 - £13.39 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
14d
Starbucks Supervisor
Burton & Speke LTD —Edinburgh
- £14.25 - £14.53 an hour
- Full-time
- Communication skills
- Employee assistance programme
- Flexible schedule
2d
Starbucks Assistant Store Manager
Burton & Speke LTD —Livingston
- £33,150 a year
- Full-time
- Communication skills
- Employee assistance programme
Team Leader (Part-time) - swim@
Swim Sports Company Ltd —Edinburgh
- £12,500 - £14,000 a year
- Part-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Retail Supervisor – Part Time
Farmfoods —Glenrothes
- £13.61 an hour
- Overtime
- Customer service
- Team management
- Retail management
- Annual leave
- Employee discount
Quick apply
2d
Restaurant Supervisor
Franco Manca —Edinburgh
- £13.06 - £17.06 an hour
- Weekend availability
- Supervising experience
- Leadership
- Restaurant
- Employee discount
- Referral programme
Quick apply
Kiosk Supervisor
Panku —Grangemouth
- £13.79 an hour
- Full-time
- Employee discount
Quick apply
2d
Kiosk Supervisor
YO! Retail —Falkirk
- £13.79 an hour
- Full-time
- Hybrid work
- Employee discount
Quick apply
2d
UK Team Leader (Chain 1 & 5)
Mountain Warehouse —Edinburgh
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for customer service supervisor in north queensferry, fif

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service supervisor jobs near north queensferry, fif

Sales - Supervisor

New Look -
Livingston

Apply Now

Job details

Part-time

Qualifications

Microsoft Word
Communication skills

Full job description

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

Job Purpose:
As a Supervisor, you will work with your management team to implement the ultimate Omnichannel experience for our customers, ensuring they are given the highest level of service by living our Service Promise.
You’ll be part of a team that has fun, supports each other and delivers results. You will do this by living and breathing our Brand Values in everything you do: Customer Obsessed, Play to Win, It Starts With Me and We Are One
You will inspire our customers to look good and express themselves with the latest fashion, wherever and whenever they want. You will achieve this by being an ambassador for the brand and demonstrating a customer first approach

Accountabilities and Responsibilities:
CUSTOMER

Develop the team to deliver a seamless Omnichannel Customer journey within store and ensure our customers feel like they are shopping with one brand whether in store or online
Coach and develop the team on YATD techniques, regularly observing and providing feedback to ensure they are giving advice and recommendations that our customer trusts, giving them the confidence to play with styles and ideas in fashion
Actively take part in inspiring visual journeys in store, tailoring layout, merchandising, Windows and mannequins to reflect the local market and customer
Embed the Service Promise of Easy/Smile/Care, by making it part of the in-store ethos, and led by the store team
Capture customer feedback through VOTC and notify the Deputy/Store Manager of any opportunities highlighted to deliver best in store experiences
Support in ensuring all KIND initiatives are embedded (backhauling, carrier bags, waste management etc) to deliver on our KIND values
Delivering effective deployment of the team so that our customer’s needs are always met
Recognise Team Members for delivering a fantastic customer experience and share successes across the Territory
Actively support our charities and communities to ensure positive local impact in the areas in which we operate

TEAM

Sponsor a culture of diversity and inclusion; this is foundational to how we recruit, develop and retain our teams
Work with the Deputy/Store Manager to create an environment in which team engagement is optimised, feedback is sought and acted upon, and wellbeing initiatives are led by the Management Team
Role modelling our Values and ensuring our Teams work with them in mind
Actively seek out opportunities for self-development – this is as important as that of your teams
Coach and develop a team of high performing Omnichannel advocates who are focused to deliver a great experience for our customers
Nurture, develop and grow our teams to ensure we retain best in market and contribute to forming career pathways for our teams, along with store succession
Support the Management Team through any change, have great communication skills and a willingness to adapt at pace in a changing environment
Play a crucial part in building a culture that rewards and recognises both individual and team performance
Understand key people policies and procedures and apply these in a fair and consistent manner
Train team to keep the store environment safe for our customers and colleagues by understanding their responsibility to follow all H&S procedures

GROWTH

Aware of store targets and KPI measures and utilises all reports to view and highlight opportunities
Activity execution is always delivered to a high standard, with conversion opportunities maximised and markdown reduction a key focus
Support the Store Manager to achieve strong visual execution, combined with efficient and effective operational processes to ensure opportunities for sales growth are maximised
Ensure your team keep up to date with everything New Look has to offer so they can recommend our products and services in a genuine and authentic way, driving store performance and brand awareness
Use Omnichannel customer data, commercial data and local knowledge, highlight and support the Store Manager to make informed decisions
Ensure 'Standard Operating Procedures' are consistently followed by the team to protect our brand and maximise efficiencies
Work together with the Deputy/Store Manager to deliver profit growth by maximising sales opportunities and showing a can-do attitude to minimising costs
Adhere to legal operational compliance at all time, ensuring your team understand their roles and responsibilities
Effectively manage payroll spend within budget and company guidelines

Behaviours, Knowledge and Experience

You’re confident with people and passionate about talking to our customers. You communicate well and deliver a great customer experience that showcases your personality every time
You understand who the core customer is that shops within your local market
You’re passionate about fashion and clothes, and you stay up to date with the latest trends
Retail is fast paced and forever evolving; you embrace this change and demonstrate resilience, supporting your team to do the same
You understand what it is to be a part of a team and work together, demonstrating the values and behaviours that make you a great team player
You’ll have a keen eye for detail in maintaining great store standards
Previous experience in retail is desirable but not essential

Key Relationships

Sales/Deputy Manager
Store Manager
Store Team
Local New Look Stores

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process

Apply Now

Refine Your Search

customer service supervisor jobs in north queensferry, fif

Sales - Supervisor

Marks & Spencer Team Leader

Marks & Spencer Team Leader

Marks & Spencer Team Leader

Marks & Spencer Team Leader

Retail Supervisor - Part Time

Customer Service Supervisor

Assistant Store Manager

Assistant Store Manager

Supervisor

Front Office Supervisor

Retail Supervisor

Starbucks Supervisor

Starbucks Assistant Store Manager

Team Leader (Part-time) - swim@

Retail Supervisor – Part Time

Restaurant Supervisor

Kiosk Supervisor

Kiosk Supervisor

UK Team Leader (Chain 1 & 5)

I want to receive the latest job alerts for customer service supervisor in north queensferry, fif

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected