Application support analyst Work, Jobs in Dunstable, Bdf (with Salaries)

Operational Support Analyst – Enable Ground Crew
easyJet —Luton Airport
- Full-time
- Hybrid work
- Continuous improvement
- Employee discount
2d
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
10d
Infrastructure Support Analyst
Sopra Steria —Hemel Hempstead
- £45,000 - £65,000 a year
- Management
- DevOps
- Analysis skills
- Annual leave
Information Security Analyst
Kinetic Software —Milton Keynes
- £65,000 a year
- Hybrid work
- Azure
- AWS
- Organisational skills
- Employee assistance programme
- Employee discount
Third Party Risk Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Freelance Associate Business Analyst Trainer - day rate
Enterprise Analysts —Milton Keynes
- From £400 a day
- English
- Organisational skills
- IT
Quick apply
6d
Safety, Health & Environment Analysis Specialist
Network Rail —Milton Keynes
- £35,582 - £43,400 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Time management
- Free parking
- Annual leave
2d
Digital Media Data Assistant
upriseUP —Chesham
- £26,000 a year
- Monday to Friday
- Hybrid work
- Data analysis skills
- English
- Maths
- Flexible schedule
People Data Analyst
RLDatix —Milton Keynes
- Hybrid work
- Microsoft Excel
- Employee assistance programme
10d
Attack Surface Management Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
Business Analyst
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £53,761 a year
- Overtime
- Remote
- Analysis skills
- Presentation skills
- Communication skills
- Free parking
- Annual leave
Oracle Financials Analyst
Skechers USA, Inc. —St Albans
- Oracle
- ERP systems
- Bachelor's degree
- Free parking
Quick apply
6d
JML Analyst
Howden Group Holdings —Milton Keynes
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
3d
PTC Windchill PLM Developer
in-tech group Ltd —Stevenage
- Full-time
- Azure
- Computer Science
- DevOps
Quick apply
Business Analyst
HMGCC —Milton Keynes
- £53,761 a year
- Overtime
- Remote
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Senior IT Technical Support Analyst - fixed term contract
North Hertfordshire District Council —Letchworth
- £39,522 - £45,553 a year
- Hybrid work
- Customer service
- Flexible schedule
14d
Optimisation Analyst
Tesco UK —Welwyn Garden City
- Full-time
- SQL
- Analysis skills
- Communication skills
- Employee assistance programme
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Product Owner - Subscriptions
Epson —Watford
- Hybrid work
- Azure
- English
- Analysis skills
- Employee assistance programme
- Employee discount
Senior Intelligence Analyst
Hertfordshire County Council —Stevenage
- £48,226 - £53,460 a year
- Full-time
- Hybrid work
- Data analysis skills
- English
- Analysis skills
7d

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application support analyst jobs near dunstable, bdf

Operational Support Analyst – Enable Ground Crew

easyJet -
Luton Airport

Apply Now

Job details

Full-time
2 days ago

Benefits

Company pension
Employee discount
Car scheme

Qualifications

Technical support
Continuous improvement
Root cause analysis

Full job description

Operational Support Analyst – Enable Ground Crew

Luton/Hybrid

Department: Airports & Ground Experience (Enable Ground Crew Product Group)

We are easyJet – a FTSE-250 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.

We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.

What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.

Role Overview

Are you ready to keep a major airline moving? As an Operational Support Analyst, you will ensure the stability, usability, and day-to-day performance of frontline airport operational technology and mobile services across our entire airport network.

Working in a supplier-led ecosystem, you will collaborate with Product Managers, Technical Specialists, and Ground Operations teams to ensure frontline systems remain safe, secure, available, and fit for purpose in live operational environments.

Key Accountabilities:

Operational Support & Service Management

Maintain airport operational systems, mobile apps, devices, and integrations.
Provide advanced support to manage incidents within agreed service levels.
Coordinate service recovery with suppliers during major operational disruptions.
Perform root cause analysis to prevent recurring operational issues.
Participate in the on-call rota for out-of-hours P1/P2 critical incidents.

Monitoring & Operational Awareness

Monitor system health dashboards proactively to identify operational risks.
Track end-to-end workflows between airport systems, handlers, and partners.
Escalate operational risks or service degradation to appropriate teams.

Product, Change & Integration Support

Coordinate testing, validation, and operational readiness for product upgrades.
Verify operational data flows and system interfaces with external partners.
Support onboarding for new airports, operational sites, devices, and suppliers.
Assist Product Managers with live-environment change deployments.

Security, Reporting & Governance

Manage operational access requests and compliance permissions.
Create service reports, dashboards, and trend analysis for decision-making.
Use data insights to support supplier performance management.

Stakeholder Coordination & Continuous Improvement

Build strong relationships with Ground Operations, suppliers, and tech teams.
Communicate technical information clearly to non-technical stakeholders.

Requirements of the Role

What We Are Looking For

Industry Knowledge: Deep understanding of airport operational processes, frontline workflows, and turnaround coordination.
Technical Support: Proven experience in operational product support, system monitoring tools, and device management.
Problem Solving: Ability to perform incident triage, root cause analysis, and handle high-pressure P1/P2 live operational incidents.
Supplier Coordination: Experience working with third-party suppliers and external operational partners.
Communication: Ability to bridge the gap between technical teams and frontline operational users.
Flexibility: Willingness to participate in an out-of-hours on-call support rota.

Key Competencies

Ownership & Delivery: Focused on delivering reliable outcomes under operational pressure.
Customer Value: Prioritises system stability, safety, and passenger experience.
Innovation & Change: Drives continuous improvement in monitoring and reporting tooling.

Location & Hours of Work

This full-time role will be based in Luton, operating within a hybrid working model
Travel across the airport network and operational locations will be required where necessary
Participation in an out-of-hours on-call rota for critical operational incidents is required as part of this role

“Please note that this role does not meet the criteria for visa sponsorship, and we are therefore unable to consider applicants who require sponsorship to work in the UK.”

How to Apply:
If you are a self-starter who can identify opportunities to drive greater success for the team and have a track record of building strong relationships with internal stakeholders, we would love to hear from you. Apply now to join our dynamic team!

What you’ll get in return:

At easyJet, we pride ourselves on a vibrant and inclusive workplace culture that supports and rewards innovation and excellence.

We offer:

Competitive base salary
20% bonus potential.
25 days holiday, pension scheme, life assurance, and a flexible benefits package.
Discounted staff travel scheme for friends and family
Annual credit for discount on easyJet holidays
‘Work Away’ scheme, allowing you to work abroad for 30 days a year
Electric vehicle lease salary sacrifice scheme

Location & Hours of Work

We operate a hybrid working policy of 40%-60% of the month spent with colleagues.

We look forward to your application and the possibility of you flying high with our team!

Application Process:
Interested candidates should apply through our careers portal.

Reasonable Adjustments:
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at [email protected].

We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation

Apply Now

Refine Your Search

application support analyst jobs in dunstable, bdf

Operational Support Analyst – Enable Ground Crew

1st Line Support Analyst

Infrastructure Support Analyst

Information Security Analyst

Third Party Risk Analyst

Freelance Associate Business Analyst Trainer - day rate

Safety, Health & Environment Analysis Specialist

Digital Media Data Assistant

People Data Analyst

Attack Surface Management Analyst

Business Analyst

Oracle Financials Analyst

JML Analyst

PTC Windchill PLM Developer

Business Analyst

Senior IT Technical Support Analyst - fixed term contract

Optimisation Analyst

1st Line Service Desk Analyst

Product Owner - Subscriptions

Senior Intelligence Analyst

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