Gp practice manager Work, Jobs in Falkirk Fk2 (with Salaries)

HR & Patient Relations Manager
Logan practice —Wishaw
- £35,000 - £50,000 a year
- Part-time
- Microsoft Office
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Practice Manager - Glasgow Central Medical Centre
HCA Healthcare UK —Glasgow
- Full-time
- Management
- Customer service
- GP surgery experience
4d
Service Operations Manager
SSE —Glasgow
- £59,800 - £89,800 a year
- Full-time
- IT
- Employee discount
6d
Medical Records Summariser/Workflow Administrator
Ladywell Medical Centre East —Edinburgh
- From £27,061 a year
- Part-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Free parking
- Store discount
Quick apply
3d
Central - Central Merchandiser
Schuh —Livingston
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- In-person
- Employee assistance programme
- Employee discount
Unit Manager (Non Clinical)
HC-One - The Village —Glasgow
- £17 - £18 an hour
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Transport Manager
AAH Pharmaceuticals —Glasgow
- From £50,000 a year
- Management
- Employee assistance programme
- Sick pay
FP&A Manager
SSE —Glasgow
- £51,600 - £97,900 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Employee discount
4d
Forensics Investigations Manager
RSM UK —Edinburgh
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Training & development
10d
Safety Health & Wellbeing (SHW) Coordinator
SSE —Glasgow
- £31,600 - £47,400 a year
- Employee discount
- Gym membership
10d
Project Manager - Bridge Transformation Programme
SSE —Glasgow
- £51,600 - £77,400 a year
- Full-time
- Microsoft Excel
- Customer service
- Contracts
- Employee discount
4d
Salaried GP
NHS Scotland —Dunfermline
- Full-time
Supply Chain & Procurement - Manager - Defence
Pwc UK —Glasgow
- Full-time
- Hybrid work
- Travel
- Communication skills
- Negotiation
Assistant Engineering Manager - Protection and Control
SSE —Glasgow
- £59,800 - £89,800 a year
- Full-time
- Management
- Communication skills
- Employee discount
- Gym membership
4d
Stephens Bakery
Stephens Bakery —Dunfermline
- Full-time
- Bakery
- Human resources
- Recruiting
- Employee discount
- Referral programme
10d
Activities Co-ordinator
HC-One - Linlithgow —Linlithgow
- £13.18 - £13.68 an hour
- Part-time
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Technician
RoukenBio —Motherwell
- From £24,479 a year
- English
- Referral programme
Model Risk Governance and Oversight, Market Abuse Surveillance - Vice President
BNP Paribas —Glasgow
- Full-time
- Hybrid work
- Master's degree
- Presentation skills
- Communication skills
- Employee assistance programme
Peripatetic Nurse
Scotland —Glasgow
- Full-time
- Medication administration
- Travel
- Mentoring
Quick apply
Care Navigator/Administrator
NHS Scotland —Kirkcaldy
- Full-time
- Customer service
- Front desk
- IT
- Annual leave

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HR & Patient Relations Manager

Logan practice
Wishaw

Quick apply

Job details

Permanent | Part-time | Full-time
£35,000 - £50,000 a year
6 days ago

Benefits

Free parking
Annual leave
Company pension
Transport links
On-site parking

Qualifications

Primary care
Microsoft Office
Performance management
Communication skills
Teaching

Full job description

The Logan Practice are seeking a full-time HR & Patient Relations Manager

The Opportunity

As part of our continued growth and development, we are seeking an enthusiastic and motivated HR & Patient Relations Manager to join our management team.

Reporting directly to the Business Operations Manager, this newly established leadership role will play a pivotal part in shaping and enhancing the patient journey while supporting the ongoing development of our administrative teams.

This is an exciting opportunity for an individual who is passionate about delivering excellent customer service, improving patient satisfaction and leading teams to achieve high standards of performance.

The successful candidate will lead on complaints handling and patient feedback processes, whilst also supporting workforce management, staff development and operational excellence across the practice.

About the Practice

Logan Practice is a large, well-established and progressive GP Practice based within the modern Houldsworth Centre in the heart of Wishaw, North Lanarkshire.

Founded in 1800 by James Logan, we are now the largest GP Practice in the local area and the third largest in Lanarkshire, providing care to over 18,000 patients.

Our multidisciplinary team includes 7 GP Partners, 4 Salaried GPs, 5 Advanced Nurse Practitioners, 3 Practice Nurses, Clinical Support Worker, a Community Psychiatric Nurse and a large Administrative Team all supported by our Business Operations Manager. We also work closely with Health Board-employed colleagues, including Mental Health Liaison Nurses and the Clinical Pharmacy Team.

As a well-established teaching and training practice, we are proud to support the development of future healthcare professionals, including GP Specialist Registrars, Foundation Year Doctors and Medical Students from several universities.

Key Responsibilities

Line management of administration staff, supporting and motivating the team to deliver a professional, efficient, and patient focused service.
Maintain and manage staff rotas to ensure adequate cover at all time.
Monitor and manage staff sickness and absence in line with practice policies
Support performance management processes, including appraisals, one to one meetings and staff development
Handling escalated patient queries and complaints.
Overseeing clinical system workflows and task management
Supporting compliance, audits, and health & safety processes
Assisting the Business Operations Manager with operational planning and service delivery

We are looking for someone who is:

Experience in a management, patient services or healthcare environment role
Ideally familiar with General Practice and primary care environments although not essential
Experienced in staff supervision, performance management and team development
Confident handling complaints, difficult conversations and sensitive situations professionally and empathetically.
Confident in using IT systems and Microsoft Office Packages
Highly organised with excellent attention to detail
Able to prioritise and manage a varied workload in a busy environment
A strong communicator with excellent interpersonal and customer service skill.
Confident to make decisions in an appropriate manner when direction is not available

What we offer

A management role in a large dynamic forward thinking GP Practice.
A supportive and friendly working environment
Involvement in service improvement and practice development and teaching
Competitive salary dependant on experience
Negotiable working days / hours
NHS Pension
6 weeks annual leave and 10 public holidays (pro rata)
Ongoing training and development opportunities
Monthly funded staff lunch
Twice yearly practice social and team building events
Regular fundraising activities for local charities such as bake off events, quizs etc
Great views and a new smart health centre with air conditioning to work within.
Free onsite parking and excellent transport links

Interested?

For an informal discussion about the role or to request an application form, please contact:

Margaret Norman, Business Operations Manager at [email protected]

We look forward to hearing from you and welcoming the right person to our team

We apologise that we are unable to respond to all applicants individually. If you have not been contacted by 27th August, then you have not been selected for interview. CLOSING DATE MONDAY 24TH AUGUST

Pay: £35,000.00-£50,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

gp practice manager jobs in falkirk fk2

HR & Patient Relations Manager

Practice Manager - Glasgow Central Medical Centre

Service Operations Manager

Medical Records Summariser/Workflow Administrator

Central - Central Merchandiser

Unit Manager (Non Clinical)

Transport Manager

FP&A Manager

Forensics Investigations Manager

Safety Health & Wellbeing (SHW) Coordinator

Project Manager - Bridge Transformation Programme

Salaried GP

Supply Chain & Procurement - Manager - Defence

Assistant Engineering Manager - Protection and Control

Stephens Bakery

Activities Co-ordinator

Technician

Model Risk Governance and Oversight, Market Abuse Surveillance - Vice President

Peripatetic Nurse

Care Navigator/Administrator

I want to receive the latest job alerts for gp practice manager in falkirk fk2

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