Customer relations Work, Jobs in Cardiff, Wls (with Salaries)

Employee Relations - Case Management (6 months FTC)
LegalAndGeneral —Cardiff
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Employee discount
Quick apply
6d
Analyst, Quality Risk and Security Services
Deloitte —Cardiff
- Hybrid work
- Customer service
- No experience needed
- Microsoft Office
Employee Relations - Case Management (6 months FTC)
Legal & General Investment Management —Cardiff
- Analysis skills
- Human resources
- Communication skills
- Employee discount
6d
Guest Relations Associate
The Celtic Collection —Newport
- £12.77 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Wellness Experience & Brand Excellence Executive
Sucelyne Beauty & Wellness Ltd. —Cardiff
- £60,000 a year
- Social media management
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
11d
Multi Drop Delivery Driver - Cardiff
Alliance Healthcare —Cardiff
- £14.28 an hour
- Full-time
- Customer service
- Driving
- IT
People Advisory Team Lead
Starling —Cardiff
- Full-time
- Hybrid work
- Human resources
- Mentoring
- Financial services
- Annual leave
- Employee discount
Quick apply
7d
Human Resources Advisor
PHSGroup —Caerphilly
- Monday to Friday
- Hybrid work
- Management
- Sales
- Travel
- Free parking
- Employee discount
Associate Consultant, Financial Advisory
Teneo —Cardiff
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
Senior Human Resources Business Partner
Network Rail —Cardiff
- £55,596 - £65,966 a year
- Full-time
- Hybrid work
- Management
- Project management
- Travel
- Employee discount
People and Culture Graduate
Genuit Group —Caerphilly
- Up to £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
8d
Medical Education Administrator (Appraisal)
Aneurin Bevan University Health Board —Cwmbran
- £28,819 - £31,626 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
2d
Leisure Member Relations Manager
Village Hotels - Cardiff - Leisure —Cardiff
- Full-time
- Employee assistance programme
- Gym membership
Quick apply
7d
Strategic Growth Manager - Wales
Department for Business and Trade —Cardiff
- £42,391 - £46,465 a year
- Part-time
- Presentation skills
- Communication skills
Corporate Communications Manager
Welsh Water —Cardiff
- £47,492 - £54,618 a year
- Bilingual
- No degree
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Sales Specialist
Jewson Builders Merchants —Cardiff
- Full-time
- In-person
- Referral programme
HR Administrator Apprentice
PHS Group —Caerphilly
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
4d
HR Administrator Apprentice
PHSGroup —Caerphilly
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
5d
Part time delivery driver - weekends
COOK Clifton —Bristol
- £14.78 - £18.48 an hour
- Part-time
- Driving
- In-person
- Communication skills
- Store discount
- Annual leave
Quick apply
14d

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customer relations jobs near cardiff, wls

Employee Relations - Case Management (6 months FTC)

LegalAndGeneral
Cardiff

Quick apply

Job details

Full-time
6 days ago

Benefits

Company pension
Employee discount
Car scheme

Qualifications

Analysis skills
Human resources
Communication skills

Full job description

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Our Group Functions provide the services that all areas of the business need. This requires a talented and diverse team behind the scenes, who enable everyone at L&G to do what they do best.

Joining us means helping to improve the lives of our customers and contributing to the success of the business every day.

Job Description

We’re recruiting for a Employee Relations - Case Management (6 months FTC) to join us. We’re offering a competitive base salary.

We’re looking for an Employee Relations Advisor to join our HR team and help foster positive, constructive relationships between our people and the organisation. This is a great opportunity to build your ER experience in a supportive team, where your advice and insight will make a real difference to employee experience, manager capability and organisational outcomes. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.

What you’ll be doing:

Providing clear, practical employee relations advice aligned to people policies and procedures
Managing and updating accurate employee records within HR systems
Handling a range of ER queries and escalating complex matters appropriately
Analysing case information to identify themes, risks and improvement opportunities
Organising and prioritising workload to meet service level agreements
Supporting continuous improvement initiatives across the ER team
Coaching and guiding managers on core HR processes and best practice
Building positive working relationships with stakeholders, HR colleagues and union partners

Who we’re looking for:

Experience handling high‑volume HR or employee relations queries across multiple channels
A sound understanding of employment legislation and HR policies and procedures
Strong communication skills with the ability to explain processes, risk and options clearly
Good judgement and analytical skills when assessing ER case information
Excellent organisation skills and attention to detail
Confidence building trusted relationships with a range of stakeholders
A customer‑focused approach with a commitment to fair and consistent outcomes
CIPD Level 3 qualification or equivalent demonstrable experience

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Healthcare Plan (permanent employees only)
At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
Competitive family leave
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
There are the many discounts we offer – both for our own products and at a range of high street stores and online
We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Quick apply

Refine Your Search

customer relations jobs in cardiff, wls

Employee Relations - Case Management (6 months FTC)

Analyst, Quality Risk and Security Services

Employee Relations - Case Management (6 months FTC)

Guest Relations Associate

Customer Services Associate

Wellness Experience & Brand Excellence Executive

Multi Drop Delivery Driver - Cardiff

People Advisory Team Lead

Human Resources Advisor

Associate Consultant, Financial Advisory

Senior Human Resources Business Partner

People and Culture Graduate

Medical Education Administrator (Appraisal)

Leisure Member Relations Manager

Strategic Growth Manager - Wales

Corporate Communications Manager

Sales Specialist

HR Administrator Apprentice

HR Administrator Apprentice

Part time delivery driver - weekends

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