Transformation consultant Work, Jobs in Esh, Dur (with Salaries)

TSB | Customer Service Consultant | Grade B | Fraud Operations | Sunderland | 12 Month FTC
046 TSB UK —Sunderland
- £24,700 a year
- Full-time
- Travel
- Communication skills
14d
Business Process & Enablement Apprentice
Sage —Newcastle upon Tyne
- Azure
- Computer Science
- Mentoring
Analytics Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- SQL
- AWS
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Oracle HCM Cloud (Absence & OTL) Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Travel
Quick apply
Procurement Consultant
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Engineering
- Travel
- Contracts
Quick apply
Senior Lead Oracle Fusion Cloud Integration & Extension Consultant role
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Oracle
- AWS
Quick apply
Senior Procurement Consultant
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Engineering
- Travel
- Contracts
Quick apply
Senior Oracle HCM Cloud (Core HR) Functional Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Travel
Quick apply
1d
Senior Oracle Recruitment Cloud Functional Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Travel
Quick apply
1d
Senior Delivery Manager
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Presentation skills
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Senior Oracle Cloud Financials Functional Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Travel
Quick apply
3d
Associate Director - Procurement
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Management
- Engineering
- Travel
Quick apply
AWS Architect
Version 1 —Newcastle upon Tyne
- Full-time
- DevOps
- Java
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Principal Oracle SCM Solution Architect
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Presentation skills
Quick apply
13d
Customer Success Manager
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- Salesforce
- Travel
14d
Senior User Researcher
Scrumconnect Consulting —Newcastle upon Tyne
- £400 - £450 a week
- Analysis skills
- Agile
14d
Senior User Researcher
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Mentoring
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Community Practitioner
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust —Jarrow
- £39,959 - £48,117 a year
- Full-time
- Communication skills
5d
Associate Director- BIM Manager- Birmingham, Belfast, Edinburgh, Glasgow, Leeds, Manchester, Newcastle
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Presentation skills
- Communication skills
Quick apply
6d
Consultant Psychiatrist in CAMHS - Hartlepool
Tees, Esk and Wear Valleys NHS Trust —Hartlepool
- £113,565 - £150,569 a year
- Full-time
- Remote
- English
- Education
- Bachelor's degree
- Free parking
6d

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transformation consultant jobs near esh, dur

TSB | Customer Service Consultant | Grade B | Fraud Operations | Sunderland | 12 Month FTC

046 TSB UK -
Sunderland

Apply Now

Job details

Full-time | Fixed term contract
£24,700 a year
14 days ago

Benefits

Cycle to work scheme
Company pension
Private medical insurance

Qualifications

Communication skills

Full job description

Country: United Kingdom

IT STARTS HERE

Santander ( www.santander.com ) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

TSB is a key part of the Santander organisation. At TSB, we exist to help our customers make the most of their money, so that they can feel money confident every day.

When they feel more confident with their money, they can get more out of life. And put simply, that is what it’s all about.

THE DIFFERENCE YOU MAKE

TSB Fraud Operations are looking for a Customer Service Consultant based in our Sunderland office for telephone-based roles .

In this role, you’ll spend your time helping people when they call the bank with a concern, or we call them because we have identified an issue. You’ll be there to find out exactly what our customers need. You will make a difference in your role by listening, building relationships, and gathering a detailed picture of each unique situation. You will help to protect our customers and our business from financial loss relating to fraud. Then you’ll make sure the right action gets taken.

You’ll live near our Fraud hub in Sunderland, be able to travel to our hub for induction training and be flexible to work in our office 100% of time for 8 weeks. After the initial training and once you have reached the required competency, it will be 2-3 times a week.

If working remotely is new to you, don’t worry, we’ll give you the support and equipment you need to get set up, including a company laptop. In return we ask that you have a suitable environment to work that allows you to focus on our customers without distraction.

We’ll need you answering calls when our customers need us, you’ll work 35 hours per week between 8am and 9pm Monday to Sunday. Your shifts may vary week on week, we’ll ensure you know your shift pattern at least 4 weeks in advance.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A friendly and confident telephone manner with the ability to build strong customer relationships
Strong communication and active listening skills
A genuine passion for helping customers and delivering excellent service
A willingness to learn, develop and build new skills
A positive and adaptable approach within a fast-paced team environment

WE VALUE YOUR IMPACT

At TSB, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.

We’ll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes:

Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
Variable Pay Award (5%/£1,235 on target) based on company performance.
Fantastic company pension – TSB contributing up to 13%
25 days holidays (plus bank holidays)
Private Healthcare
Opportunities to grow your career within a global organisation

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

Inclusion matters at TSB . We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day. Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you. TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.

When applying, please consider the travel distance, time and cost to your chosen office location.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

Once you’ve applied, we will screen your CV and if successful, this is followed by a short telephone call with a member of our recruitment team. If after the call, we believe you’re a great fit for the role we will invite you to a face-to-face interview with a colleague from our Fraud Operations team in our office.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at [email protected]

Apply Now

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