Digital support apprentice Work, Jobs in Manchester, Eng (with Salaries)

Tech Support Apprentice (£19k - £23k)
APPRENTIFY GROUP —Salford
- £19,000 - £23,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
18h
Digital & AI Support Technician Apprentice
QA Apprenticeships —Rochdale
- £20,000 - £23,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Pharmacy Assistant Apprenticeship
High Speed Pharmacy Ltd —Altrincham
- £18,720 a year
- Full-time
- Computer literacy
- Patient care
- Computer skills
- Free parking
Quick apply
2h
Operations / IT Apprentice
Verlingue —Manchester
- £20,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Pharmacy Technician Apprenticeship
High Speed Pharmacy Ltd —Altrincham
- £22,880 a year
- Full-time
- Inventory control
- Customer service
- Computer literacy
- Free parking
Quick apply
2h
Marketing Assistant Apprentice
JLES Group —Manchester
- From £16,640 a year
- Full-time
- Social media management
- Organisational skills
- Computer skills
- Employee discount
4d
Apprentice Sales Assistant
Savers —Cheadle
- £9.75 - £9.95 an hour
- Full-time
- Employee assistance programme
- Sick pay
College Administrator
Digital Advantage —Manchester
- From £26,754 a year
- Full-time
- Microsoft Office
- Administrative experience
- Mentoring
- Sick pay
Quick apply
1d
IT Engineer Degree Apprentice
QA Apprenticeships —Stockport
- £29,064 - £32,061 a year
- Full-time
- Windows
- Project management
- Continuous improvement
- Free parking
Apprentice Dental Nurse/Receptionist
The Bridge Dental Care —Marple
- From £8 an hour
- Full-time
- No experience needed
- English
- Patient care
- Employee discount
Quick apply
1d
Apprentice Careers and Progression Adviser
TAMESIDE COLLEGE —Ashton-Under-Lyne
- £25,944 - £28,663 a year
- Full-time
- Employee discount
Marketing Assistant Apprentice
JLES Group Limited —Manchester
- From £16,640 a year
- Full-time
- Social media management
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Apprentice Electrical Engineer
HDR —Manchester
- Full-time
- Communication skills
- Mechanical knowledge
Climate Consultant
Amey Ltd —Manchester
- Engineering
- Business development
- Analysis skills
- Annual leave
14d
CAD Technician
Metis Consultants —Manchester
- AutoCAD
- Civil engineering
- CAD
Assistant Project Manager/ Project Manager (Water Sector)
AECOM —Manchester
- Full-time
- Hybrid work
- Engineering
- Project management
- Organisational skills
Learning Systems Technologist
Apprentify Group —Wilmslow
- Full-time
- Remote
- Azure
- Research
- JavaScript
- Annual leave
- Employee assistance programme
Quick apply
11d
Postgraduate Teaching Apprentice - Computing (with Business Studies)
Our Lady and St John R.C. High School —Blackburn
- £23,392 a year
- Call to connect
- Bachelor's degree
- In-person
- Business
- Free parking
Quick apply
14d
PART QUALIFIED CHARTERED ACCOUNTANT (ACA/ACCA)
Jack Ross —Manchester
- Remote
- Microsoft Excel
- Communication skills
- Time management
- Work from home
Engineering & Transport Industry Work Coach
Total People —Manchester
- £35,459 - £39,459 a year
- Full-time
- Maths
- Presentation skills
- Mentoring
- Annual leave
- Employee assistance programme

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digital support apprentice jobs near manchester, eng

Tech Support Apprentice (£19k - £23k)

APPRENTIFY GROUP -
Salford

Apply Now

Job details

Full-time
£19,000 - £23,000 a year
18 hours ago

Benefits

Company events

Qualifications

Technical troubleshooting
Computer literacy
Incident queue management
Ticket management
Organisational skills
Technical writing
Computer skills
Customer support
Communication skills
Help desk

Full job description

Opportunity information

Salary £20000 per year
Duration 16 months
Advert closing date 21/08/2026

Description

PushON are a full-service eCommerce agency delivering Adobe Commerce (Magento) implementations and digital marketing solutions to national and international businesses. Established in 2005, PushON have been an Magento (Adobe Commerce) Solution Partner for over a decade.

Apprentify are hiring on behalf of our client.

As a technical support apprentice, you will be responsible for managing the PushON Service Desk, which acts as the primary method for our clients to raise support tickets. Typical tickets will include issue resolution, training, minor feature requests, updates, and security patches on eCommerce platforms such as Adobe Commerce, Shopify and Wordpress. Your role will include ticket triage, managing support operations, overseeing ticket resolution, coordinating with development teams for escalations, and ensuring high levels of customer satisfaction across clients of varying scale and complexity.

This role is ideal for someone starting their career in technology who is eager to learn, enjoys problem-solving, and has a passion for customer service.

You will receive training and support to develop your technical, communication, and organisational skills whilst gaining hands-on experience working with real clients and projects.

Responsibilities:

Monitor and respond to support tickets under the guidance of senior team members
Assist with investigating and resolving website issues
Help document support requests, solutions, and technical processes
Learn how to prioritise and manage support tickets effectively
Communicate professionally with clients and internal teams
Participate in team meetings and daily stand-ups
Support testing of website updates and minor changes
Assist with platform maintenance activities, updates, and security patches
Learn about Adobe Commerce (Magento) and other eCommerce platforms
Support wider technical projects as required, including audits and website improvements

What We're Looking For:

A genuine interest in technology and eCommerce
Strong communication skills, both written and verbal
Good organisational skills and attention to detail
A positive attitude and willingness to learn
Ability to work effectively as part of a team
Basic IT skills and confidence using computers and online systems
A customer-focused approach

On top of the requirements listed above, PushOn are also now actively seeking to implement AI into their tech support function. Through the Apprentify apprenticeship, you will be upskilled into developing a strong foundation in AI principles, which will subsequently allow you to play a key role into the introduction of AI into areas of your team at PushOn. This is a fantastic initiative, to provide you with the trust and responsibility to make a real difference to the business during your apprenticeship!

Entry requirements

5 GCSEs grade A* - C/9 - 4 or equivalent (including Maths & English)• 5 GCSEs grade A*-C/9-4 or equivalent (including English and Maths)5 GCSEs grade A*-C/9-4 or equivalent (including English and Maths)

Training to be provided

AI Activator:

Develop the AI champions who will drive adoption across your organisation

AI is transforming the way organisations operate, but successful adoption requires more than new technology. It requires people with the skills to identify opportunities, implement AI responsibly and lead change across the business.

The AI Activator apprenticeship develops employees into confident AI practitioners, equipping them with the technical knowledge, practical skills and strategic mindset needed to embed AI into everyday business operations and deliver measurable organisational value.

Ideal for organisations looking to build long-term AI capability from within.

Develop AI capability that delivers lasting business impact

Unlike short-form AI training, AI Activator provides a structured pathway to developing internal AI expertise. Through workplace learning, practical projects and expert coaching, learners build the confidence to identify AI opportunities, improve business processes, automate workflows and support responsible AI adoption across teams.

By the end of the programme, learners become advocates for AI within the organisation, capable of driving innovation, supporting colleagues and helping embed AI into day-to-day business operations.

Things to consider

Hybrid working environment (2 days per week in the office in Manchester city centre)
22 days holiday + national holidays + 3 day Christmas shutdown
Additional days holiday for each of the first three years of employment, up to 25 days
Annual pay reviews based on performance
Quarterly company social events, where the business meet face to face

Skills required

Array

Future prospects

Potential of a full-time position upon completion of qualification.
Tailored progression, with a potential development route such as: Technical Support Apprentice > Junior Technical Support Manager > Technical Support Manager.
Nationally recognised qualification: IT Solutions Technician (AI Activator)

Hours per week 37.5
Working week Mon-Fri
Apprenticeship standard IT solutions technician (Level 3)

Salford, Greater Manchester, United Kingdom, M3 5BQ

Apply Now

Refine Your Search

digital support apprentice jobs in manchester, eng

Tech Support Apprentice (£19k - £23k)

Digital & AI Support Technician Apprentice

Pharmacy Assistant Apprenticeship

Operations / IT Apprentice

Pharmacy Technician Apprenticeship

Marketing Assistant Apprentice

Apprentice Sales Assistant

College Administrator

IT Engineer Degree Apprentice

Apprentice Dental Nurse/Receptionist

Apprentice Careers and Progression Adviser

Marketing Assistant Apprentice

Apprentice Electrical Engineer

Climate Consultant

CAD Technician

Assistant Project Manager/ Project Manager (Water Sector)

Learning Systems Technologist

Postgraduate Teaching Apprentice - Computing (with Business Studies)

PART QUALIFIED CHARTERED ACCOUNTANT (ACA/ACCA)

Engineering & Transport Industry Work Coach

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