Customer service account representative Work, Jobs in Caerphilly, Cay (with Salaries)

Export Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- CRM software
- Customer service
- Microsoft Office
1d
Customer Care Administrator
118118 Money —Cardiff
- Up to £24,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Revenues & Benefits Officer
Newport City Council —Newport
- £20,000 - £31,022 a year
- Full-time
- Customer service
- Tax experience
- Annual leave
- Flexible schedule
8d
Field Sales Representative
Flatpay —Newport
- £25,440 - £100,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
6d
Senior Business Development Executive D&M
PCI Pharma Services —Tredegar
- Weekend availability
- Up to 50% travel
- Customer service
- Salesforce
5d
Sales Representative
Kwan Yick —Newport
- Full-time
- Sales
- Customer service
- Travel
- Free parking
- Employee assistance programme
Quick apply
5d
Business Development Sales Representative (f/m/d)
Ecolab Inc. —Llantrisant
- Full-time
- Sales
- Salesforce
- Presentation skills
Internal Sales
Robert Price (Builders' Merchants) Ltd —Chepstow
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Employee discount
- Sick pay
Quick apply
CSV Analyst 12 Month FTC
Norgine —Hengoed
- Microsoft Office
- Bachelor's degree
- IT
Quick apply
Technical Sales
GAP Group —Avonmouth
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Rapid Response Cleaner
ISS Facility Services —Glamorgan
- Customer service
- Communication skills
Quick apply
12d
Inside Sales Representative Performance Films - Harlow, UK Based
Eastman Chemical Company —Newport
- Remote
- Sales
- English
- Bachelor's degree
14d
Customer Service Representative
IQE —Cardiff
- £28,000 - £30,000 a year
- Sales
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
19h
Sales Development Representative
iCoTech Services —Cardiff
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- SQL
- Business development
Quick apply
Branch Manager (Insite Manager)
Rubix —Cardiff
- Full-time
- ERP systems
- Maintenance
- Driving
Cleaning Account Manager
BidvestNoonan —Cardiff
- £37,500 a year
- Full-time
- Communication skills
Quick apply
Field Sales Executive
RadRegal Enterprises —Pencoed
- £31,000 - £42,000 a year
- Part-time
- Customer service
- English
- Microsoft Office
- Gym membership
Quick apply
Quantity Surveyor/Senior Quantity Surveyor
AmcoGiffen —Pontyclun
- £40,000 - £70,000 a year
- Full-time
- No degree
- Mentoring
- Contracts
- Annual leave
Quick apply

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customer service account representative jobs near caerphilly, cay

Export Customer Service Representative

Univar Solutions UK Ltd -
Caerphilly

Apply Now

Job details

1 day ago

Qualifications

CRM software
Customer service
SAP
Logistics
Microsoft Office

Full job description

A Place Where People Matter.
Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.

Leslie Court, Caerphilly

Overview

As an Export Customer Service Representative, you'll be the primary point of contact for customers requiring international shipments and export services.

Working closely with customers, sales teams, logistics providers, warehouses, and regulatory stakeholders, you will play a critical role in ensuring orders are processed accurately and delivered efficiently across international markets.

As part of our Customer Service team, you are the face of our business and essential in building loyalty, trust, and long-term customer relationships.

Key Responsibilities and Tasks

Working closely with Account Managers and Sales teams to support and develop relationships with export customers across multiple international markets
Providing first-class customer service by understanding customer requirements and ensuring export orders are managed efficiently from order placement through to delivery
Managing customer communications through various channels, including phone, email, and CRM systems
Processing export orders and coordinating shipments in compliance with international trade regulations, customer requirements, and company procedures
Preparing, reviewing, and coordinating export documentation, including commercial invoices, packing lists, certificates of origin, dangerous goods documentation, and customs paperwork as required
Liaising with freight forwarders, carriers, warehouses, and internal supply chain teams to ensure timely and compliant shipment execution
Monitoring order progress, proactively communicating shipment updates, and resolving delivery or customs-related issues
Understanding, prioritising, and escalating customer concerns while ensuring timely resolution and maintaining customer satisfaction
Supporting compliance with export controls, trade regulations, and country-specific documentation requirements
Identifying opportunities to improve customer experience, streamline processes, and enhance operational efficiency
Acting as the first point of contact for export customers, ensuring issues are managed professionally and resolved quickly and effectively

What We Are Looking For

You are comfortable using a PC, Microsoft Office applications, and Customer Relationship Management software, ideally SAP

Experience in export operations, international logistics, customs documentation, or global supply chain processes would be advantageous

You have strong attention to detail and enjoy coordinating multiple activities to ensure successful outcomes

You are skilled at investigating customer issues, identifying root causes, and implementing effective solutions

You are customer-focused, organised, resilient, and able to work effectively in a fast-paced international environment

Knowledge of export documentation, Incoterms, customs procedures, dangerous goods regulations, or international transportation processes would be beneficial

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives - from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 9,500 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing.

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges and respects the unique experiences, perspectives, and expertise of every employee. Through our dedicated Employee Resource Networks, we provide the development and growth opportunities to empower us to redefine our industry while making a difference in our communities.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification

Apply Now

Refine Your Search

customer service account representative jobs in caerphilly, cay

Export Customer Service Representative

Customer Care Administrator

Revenues & Benefits Officer

Field Sales Representative

Senior Business Development Executive D&M

Sales Representative

Business Development Sales Representative (f/m/d)

Internal Sales

CSV Analyst 12 Month FTC

Technical Sales

Rapid Response Cleaner

Inside Sales Representative Performance Films - Harlow, UK Based

Customer Service Representative

Sales Development Representative

Branch Manager (Insite Manager)

Cleaning Account Manager

Field Sales Executive

Quantity Surveyor/Senior Quantity Surveyor

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