Client services associate Work, Jobs in Tradeston, Glg (with Salaries)

Customer Service Associate
Close Brothers —Glasgow
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
Field Service Administrator
Savaria Corporation —Bailleston
- £25,000 - £26,000 a year
- Full-time
- Administrative experience
- In-person
- Employee assistance programme
- Employee discount
Quick apply
8d
Finance Data Sourcing and Governance Associate
Morgan Stanley —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
HR Operations and Support (Associate)
Morgan Stanley —Glasgow
- Full-time
- Human resources
Inventory Associate
Chemify Ltd —Glasgow
- Laboratory experience
- English
- Microsoft Office
Quick apply
Associate Financial Services Manager
Aurum Card Technologies —Glasgow
- £3,900 - £5,200 a month
- Full-time
- Microsoft Excel
- ERP systems
- Business development
- Employee stock purchase plan
Quick apply
Associate, Asset Finance Broker Sales
Lloyds Banking Group —Glasgow
- £40,824 - £45,360 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Communication skills
11d
Data Quality Metrics Specialist - Associate
Morgan Stanley —Glasgow
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
Associate Consultant - Junior Content Designer
Capgemini —Glasgow
- Hybrid work
- Microsoft Powerpoint
- Azure
- English
Trainee Property Manager
Rettie —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Associate Director- BIM Manager- Birmingham, Belfast, Edinburgh, Glasgow, Leeds, Manchester, Newcastle
Turner & Townsend —Glasgow
- Full-time
- Presentation skills
- Communication skills
Quick apply
1d
Pensions Administrator
Hymans Robertson LLP —Glasgow
- £24,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Associate Controls Analyst (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- PMP
- Engineering
- Data analysis skills
International Settlements Team Lead
Broadridge —Glasgow
- Full-time
- Microsoft Excel
- Microsoft Office
- Supervising experience
Associate Wealth Planner
RGH‑Global Limited —Glasgow
- £40,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Sales Associate
Kosher Scotland —East Kilbride
- From £26,000 a year
- Part-time
- CRM software
- Sales
- Customer service
Quick apply
Associate Project Manager - Glasgow
Fitch Solutions —Glasgow
- Hybrid work
- Project management
- Organisational skills
- Software development
Associate Director
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Project management
- Contracts
- Leadership
External Reporting, Disclosures (Statistical Reporting) - Associate
Morgan Stanley —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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client services associate jobs near tradeston, glg

Customer Service Associate

Close Brothers -
Glasgow

Apply Now

Job details

Full-time

Qualifications

Customer service
Analysis skills
IT
Customer support
Financial services
Communication skills
Banking

Full job description

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Asset Finance (CBAF) team where you'll play an important role in delivering a seamless, compliant, and positive experience for our customers throughout their journey with us, supporting a wide range of in-life account activities (excluding collections).

You don't need previous experience to succeed in this role, instead we're looking for someone with excellent communication skills, a genuine empathy for customers, and a commitment to delivering a consistently high standard of service. Previous customer service experience, particularly within banking or financial services, would be beneficial

RESPONSIBILITIES

Empathetically communicate with customers through all available channels including telephone, post and email
Handle and accurately capture all service requests ensuring compliance with policies and SLAs
Accurately capture service requests received by email, portal, post or telephone
Update customer and bank details promptly and accurately
Support in-life account management tasks such as payment date changes, asset replacements, settlement processing, cancellations, and withdrawals.
Refer complaints in line with policy and assist with resolution activities where needed.
Identify potential vulnerability indicators and follow established processes to ensure suitable customer support
Manage bereavement cases sensitively and in accordance with agreed procedures.
Process card payments, refunds, and in-life intermediary payments
Conduct ongoing customer due diligence throughout the lifecycle and support audit and ad-hoc information requests

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:

Customer focused, able to appreciate customer needs and deliver good outcomes
Able to demonstrate empathy and understanding in customer interactions
Strong relationship building skills, quick to develop and maintain relationships both internally and externally
Able to demonstrate accuracy and a strong attention to detail
An ability to work independently as well as part of a team
Numerate with analytical ability

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:

Experience of providing excellent Customer support
Good knowledge of Microsoft Products
Previous knowledge and experience of the Financial Services Industry and in similar operational or customer facing roles
Previous knowledge and experience of the Asset Finance industry.

We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at [email protected] or request a call back.

ABOUT US

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.

To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers

To find out more about life at Close Brothers:
https://www.closebrothers.com/life-close-brothers#374017299-899295541

To find out more about our benefits:
https://www.closebrothers.com/employee-benefits

To find out more about our commitment to creating an inclusive environment:
Our Responsibility - Diversity and inclusion ¦ Close Brothers Group

#LI-JN1 #LI-HYBRID #LI-CBAFL

At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.

We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.

We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.

Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.

Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down.

We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life.

Apply Now

Refine Your Search

client services associate jobs in tradeston, glg

Customer Service Associate

Field Service Administrator

Finance Data Sourcing and Governance Associate

IT Support Services Technician

HR Operations and Support (Associate)

Inventory Associate

Associate Financial Services Manager

Associate, Asset Finance Broker Sales

Data Quality Metrics Specialist - Associate

Associate Consultant - Junior Content Designer

Trainee Property Manager

Associate Director- BIM Manager- Birmingham, Belfast, Edinburgh, Glasgow, Leeds, Manchester, Newcastle

Pensions Administrator

Associate Controls Analyst (Defence)

International Settlements Team Lead

Associate Wealth Planner

Sales Associate

Associate Project Manager - Glasgow

Associate Director

External Reporting, Disclosures (Statistical Reporting) - Associate

I want to receive the latest job alerts for client services associate in tradeston, glg

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