Senior it support engineer Work, Jobs in Birmingham, Wmd (with Salaries)

1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
Senior FinOps / Cloud Optimisation Analyst
Softcat —Birmingham
- Hybrid work
- Azure
- AWS
- School
- Flexible schedule
IT Helpdesk Engineer
GT Stewart Limited —Birmingham
- £24,784.49 - £24,784.50 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Lead Technical Assurance Manager
High Speed Two (HS2) —Birmingham
- £61,622 - £83,191 a year
- Full-time
- Microsoft Office
- Project management
- Contracts
Cyber Security Engineer, (Cloud Security Specialist)
KPMG —Birmingham
- Full-time
- Azure
- DevOps
- AWS
Quality Engineer
West Midland Grinding Ltd —Birmingham
- Up to £47,000 a year
- Full-time
- English
- Analysis skills
- In-person
- Free parking
Quick apply
8d
Cloud Infrastructure Engineer
wavenet —Solihull
- Full-time
- Azure
- Computer Science
- Master's degree
- Annual leave
- Employee assistance programme
Quick apply
IT Infrastructure Analyst
Tracer Management Systems LTD —Birmingham
- £40,000 - £45,000 a year
- Full-time
- DevOps
- Analysis skills
- IT
- Free parking
- Work from home
Quick apply
1d
Senior Substation Secondary (P&C) Design Engineer
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
Senior Network Engineer - Technology CSC - Counter Terrorism Policing HQ
Metropolitan Police —Birmingham
- £52,653 - £61,410 a year
- Full-time
- Hybrid work
- English
- Travel
- Mentoring
- Annual leave
- Work from home
Senior Systems Engineer
The Manufacturing Technology Centre —Coventry
- Full-time
- Hybrid work
- Assembly
- No degree
- Mentoring
Quick apply
Senior Airflow/ Cloud Engineer (Workload Automation)
Deutsche Bank —Birmingham
- Full-time
- Hybrid work
- APIs
- Agile
- Python
- Employee discount
Senior Data Engineer
Standard Life —Birmingham
- £45,000 - £65,000 a year
- Azure
- SQL
- Python
- Annual leave
11d
Principal Substation Secondary (P&C) Design Engineer
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Engineering
- IT
- Electrical Engineering
Electrical Engineer / Senior Engineer (Building Services)
WSP —Birmingham
- Part-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Flexitime
- Work from home
Senior Network Infrastructure Engineer
The Royal Orthopaedic Hospital NHS Foundation Trust —Birmingham
- £39,959 - £48,117 a year
- Full-time
3d
Senior Research Engineer
The Manufacturing Technology Centre —Coventry
- £50,000 - £60,000 a year
- Full-time
- Computer Science
- Master's degree
- Presentation skills
Quick apply
Senior Software Engineer - Pay Sustainable Engineering
Perk —Birmingham
- Full-time
- Hybrid work
- English
- APIs
- AI
- Relocation assistance
Senior Manufacturing & Process Engineer
Capgemini Sogeti —Birmingham
- Azure
- SQL
- AWS
8d
Front-end Engineer
drivvn —Birmingham
- £30,000 - £50,000 a year
- Full-time
- Hybrid work
- JavaScript
- APIs
- Leadership
Quick apply

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senior it support engineer jobs near birmingham, wmd

1st / 2nd Line IT Support Analyst

OneSchool Global United Kingdom
Leamington Spa

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Referral programme
On-site parking

Qualifications

Azure
Windows
IT support
IT
Intune

Full job description

OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office.
This is a varied, hands-on role where no two days are the same. As part of a supportive helpdesk team, you will provide first and second line technical support, ensuring colleagues and students receive timely, effective assistance across a wide range of systems, devices, and technologies.
The role is based full-time at our Regional Support Office in Warwick (five days per week), delivering both remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs.
Key Responsibilities

Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets
Diagnose and resolve hardware, software, and basic network issues across end-user devices
Escalate more complex technical issues to senior engineers where appropriate
Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution
Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals
Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune)
Assist with user onboarding and offboarding, including account creation, device setup, and access permissions
Provide support for classroom technology including AV equipment, printers, and basic connectivity issues
Carry out routine maintenance tasks, software updates, and device lifecycle activities
Maintain accurate documentation and contribute to knowledge base articles
Support IT projects and system rollouts as required

About You

Experience in a 1st or 2nd line IT support role or similar customer-facing environment
Strong troubleshooting skills with the ability to resolve issues efficiently
Confident communicating with non-technical users in a clear and professional manner
Well organised, able to manage multiple tasks and priorities effectively
Takes ownership of tickets through to resolution, ensuring a positive user experience
Comfortable working both independently and as part of a team
Good working knowledge of:
Windows operating systems
Microsoft 365 (including Azure AD, Intune, Exchange)
A proactive attitude and willingness to learn new technologies
Committed to professionalism, data security, and safeguarding standards

What We Offer

Competitive salary, laptop, and on-site parking
25 days annual leave plus bank holidays
Workplace pension and staff referral scheme
A supportive, team-focused working environment
Exposure to a wide range of technologies and opportunities to develop your IT career
Modern, well-equipped office environment

About OneSchool Global
OneSchool Global is one of the world’s largest and most truly global schools, with over 8,000 students, 120+ campuses, and 2,000 staff across 20 countries. In the UK, we operate across 23 campuses.
Early applications are encouraged, and we reserve the right to close the vacancy if a suitable candidate is found.
Safeguarding
OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks.
We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment

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Refine Your Search

senior it support engineer jobs in birmingham, wmd

1st / 2nd Line IT Support Analyst

Senior FinOps / Cloud Optimisation Analyst

IT Helpdesk Engineer

Lead Technical Assurance Manager

Cyber Security Engineer, (Cloud Security Specialist)

Quality Engineer

Cloud Infrastructure Engineer

IT Infrastructure Analyst

Senior Substation Secondary (P&C) Design Engineer

Senior Network Engineer - Technology CSC - Counter Terrorism Policing HQ

Senior Systems Engineer

Senior Airflow/ Cloud Engineer (Workload Automation)

Senior Data Engineer

Principal Substation Secondary (P&C) Design Engineer

Electrical Engineer / Senior Engineer (Building Services)

Senior Network Infrastructure Engineer

Senior Research Engineer

Senior Software Engineer - Pay Sustainable Engineering

Senior Manufacturing & Process Engineer

Front-end Engineer

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