Service desk support Work, Jobs in Wappenham, Nth (with Salaries)

IT Service Desk Apprentice
QA Apprenticeships —Northampton
- £15,600 - £250,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
IT Support Technician (1st/2nd Line)
ONETECHUK LTD —Rugby
- £26,500 - £30,000 a year
- Full-time
- English
- Windows
- Driving
Quick apply
4d
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
10d
IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Maintenance Assistant
Whittlebury Hall Hotel and Spa —Towcester
- Up to £27,870 a year
- Weekend availability
- Carpentry
- Hospitality
- Maintenance
- Employee discount
- Gym membership
Quick apply
1d
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Computer networking
- IT
Support Desk Analyst (First Line)
British Pregnancy Advisory Service —Warwick
- £30,682 - £33,264 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Administrative experience
- Free parking
- Annual leave
Quick apply
7d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
Development Coach
HM Courts & Tribunal Service —Northampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
14d
Operational Support Officer
HM Courts & Tribunal Service —Northampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
13h
TPA Liability Claims Handler
Crawford & Company Adjusters (UK) Ltd —Milton Keynes
- Remote
- Customer service
- Organisational skills
- Communication skills
Quick apply
Early Career Librarian (3-year fixed term)
Balliol College —Oxford
- £31,254 - £36,914 a year
- Weekend availability
- Customer service
- Microsoft Office
- University
- Employee discount
2d
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply
Business Support Administrators
Buckinghamshire Council —Aylesbury
- Full-time
- Microsoft Office
- Administrative experience
- Travel
- Employee assistance programme
- Employee discount
19h
FTC Accounts Administrator
OXTS —Bicester
- Full-time
- Hybrid work
- Accounting
- Annual leave
Quick apply
Senior IT Security Analyst
Lumentum —Towcester
- Full-time
- Communication skills
3rd Line Engineer 24/7
Ekco —Milton Keynes
- Night shift
- Remote
- SharePoint
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Consulting Technical Assistant Manager / Supervisor
RSM UK —Milton Keynes
- Full-time
- Travel
- Accounting
- Organisational skills
Technical Operations Manager
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
Hire Manager
GAP Group —Chipping Warden
- Weekend availability
- Management
- Organisational skills
- Commercial driving

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service desk support jobs near wappenham, nth

IT Service Desk Apprentice

QA Apprenticeships -
Northampton

Apply Now

Job details

Full-time | Apprenticeship
£15,600 - £250,000 a year

Benefits

On-site gym
Annual leave
Company pension
Company events
Employee assistance programme
Sick pay

Qualifications

Customer service
GCSE
Windows
Microsoft Office
Analysis skills
Computer networking
IT
Communication skills
Time management

Full job description

HybrIT Services is a fast-growing Systems Integrator and Managed Service Provider. At HybrIT we deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers.

Our customers range from large corporate, medium business to SME and are from a wide range of verticals from financial services, public sector and legal to national retail. HybrIT has a number of routes to market with extensive partnerships within the IT channel and a growing direct business. This gives our staff a broad range of exposure and experience across multiple business sectors and different scales of technical solutions.

We are now looking to recruit an IT Service Desk Apprentice to who will develop their capabilities to perform various IT Support and administrative tasks. The right candidate can expect a competitive package while being able to work in an environment, which allows the team to develop both personally and professionally, in an exciting growing business.

About the role:

You will develop the skills to perform the IT Service Desk role, that provides a front-line service to customers to deliver IT support within the managed services team. The role will be varied and provide opportunity to assist and or deliver internal and customer projects.

Responsibilities:

Frontline IT support up to 2nd line for end users providing first contact fix where possible
Systems administration of cloud technologies such as O365, operating systems and server-based applications
Basic network administration skills
Logging incidents and service requests from customers via telephone, email and customer portal through ITSM tool and process accordingly
Provide excellent client communication & customer services standards
Perform project duties such as device builds, IT moves and assist with installations which can range from IT cabling, desktop installations and server\datacentre installs

You will need the following skills:

The candidate should have a keen interest in IT and technology
The correct attitude and aptitude to develop current skills for new and emerging technologies
Self-motivated with ability to work as part of a team
Good customer service skills
Keen focus on attention to detail with good communication skills (both written and verbal)
Good problem-solving and analytical skills
Positive working attitude and work ethic
Good time-management
Basic Windows 10 skills (desirable)
Basic Microsoft Office Skills (desirable)
Basic understanding of computer components (desirable)

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 35 hours per week. Travel to customer locations could be required as part of ongoing development

Benefits:

25 days annual leave, increasing to 30 days plus public holidays
Birthday leave
Free on-site gym
Flexible hybrid working pattern
Company sick pay
Company social events
Company clothing (polo shirts and jacket)
Life assurance (4x salary, up to £250,000)
Comprehensive healthcare cover
Dental cover
Eyecare cover
Employee Assistance Programme (including mental health support)
Company pension scheme
Training and ongoing professional development

Future prospects:

HybrIT team is working on the forefront of technology with significant interesting projects which utilise the latest Microsoft products available. Candidates will have the opportunity to develop their skills, gain accreditations and gain experience supporting solutions based on these products.

Longer term the right candidate has the opportunity to work within the dedicated Infrastructure Team, specialise in a technology and go on into consultancy roles.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Apply Now

Refine Your Search

service desk support jobs in wappenham, nth

IT Service Desk Apprentice

IT Support Technician (1st/2nd Line)

1st Line Support Analyst

IT Helpdesk Team Lead

Maintenance Assistant

Senior IT Support Engineer - On-site Services

Support Desk Analyst (First Line)

1st / 2nd Line IT Support Analyst

Development Coach

Operational Support Officer

TPA Liability Claims Handler

Early Career Librarian (3-year fixed term)

IT Support Contract

Business Support Administrators

FTC Accounts Administrator

Senior IT Security Analyst

3rd Line Engineer 24/7

Consulting Technical Assistant Manager / Supervisor

Technical Operations Manager

Hire Manager

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