Acuity services Work, Jobs in London (with Salaries)

Contact Centre Advisor
Cleveland Clinic London —London
- £27,007.50 - £28,500.00 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
12d
Corporate Receptionist
Acuity Services —London
- £21,900 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
Hospital Cleaner
Cleveland Clinic London —London
- £25,807.50 - £27,007.50 a year
- Full-time
- Annual leave
- Employee assistance programme
11d
Part-Time Sensory Panellist / Product Evaluator - Brentford
MMR Research —Brentford
- £12.71 an hour
- Part-time
- No experience needed
- English
Quick apply
Onboarding Coordinator - 12 Month FTC
Cleveland Clinic London —London
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Staff Nurse - Outpatients
Cleveland Clinic London —London
- £37,875.00 - £46,581.47 a year
- Full-time
- Nursing
- Bachelor's degree
- Acute care experience
- Annual leave
- Employee assistance programme
1d
Marine Consultant
LWG Consulting UK LTD (United Kingdom) —London
- Full-time
- Customer service
- Microsoft Office
- Project management
Quick apply
9d
Band 7 - Delivery Suite Co-ordinator, WACS
West Hertfordshire Teaching Hospitals NHS Trust —Watford
- £50,008 - £56,908 a year
- Weekend availability
- Care experience
- Patient care
8d
Advanced Clinical Practitioner - Urgent Community Response
Lewisham and Greenwich NHS Trust —London
- £49,387 - £64,750 a year
- Full-time
- Master's degree
- Leadership
3d
Research Director
Crain Communications —London
- Weekend availability
- Hybrid work
- Microsoft Excel
- Analysis skills
- No degree
Estates Operations Manager
Cleveland Clinic London —London
- From £70,000 a year
- Full-time
- No degree
- Annual leave
- Employee assistance programme
4d
Education and Governance Specialist
Cleveland Clinic London —London
- £50,000 - £60,000 a year
- Full-time
- Master's degree
- Annual leave
- Employee assistance programme
3d
Delivery Suite Co-ordinator, WACS
Watford General Hospital —Watford
- £50,008 - £56,908 a year
- Weekend availability
- Care experience
- Master's degree
- Patient care
8d
Lighting Prep Lead
4Wall Entertainment —Hertford
- Weekend availability
- Customer service
- English
- Mentoring
Quick apply
Legal & Regulatory Research Director
Crain Communications —London
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Clinical Nurse Specialist - Tissue Viability
Cleveland Clinic London —London
- Full-time
- Nursing
- Hospital
- Bachelor's degree
- Annual leave
- Employee assistance programme
21h
Project Assessor- ENV
Partner Engineering and Science Inc. —London
- English
- Bachelor's degree
- Communication skills
Quick apply
Clinical Fellows in Paediatrics,ST4-8 equivalent
Imperial College Healthcare NHS Trust —London
- £45,715 - £69,976 a year
- Full-time
- COVID-19 protective measures
7d
Senior Staff Nurse - AAU
Cleveland Clinic London —London
- £47,167.00 - £56,675.84 a year
- Overtime
- Nursing
- Bachelor's degree
- Patient care
- Annual leave
- Employee assistance programme
Multi-skilled Shift Engineer
Cleveland Clinic London —London
- £44,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme

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acuity services jobs near london

Contact Centre Advisor

Cleveland Clinic London -
London

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Job details

Permanent | Full-time
£27,007.50 - £28,500.00 a year
12 days ago

Benefits

Private dental insurance
Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Computer skills
Communication skills

Full job description

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.

We believe that every life deserves world class healthcare.

Job Summary

Salary: £27007.50, rising to £28,500 upon probation completion

Hours: Monday to Saturday, shifts between 07:30am and 8:00pm (37.5 hours per week)

Location: 40 Grosvenor Place, London, SW1X 7AW - full-time in the office

Contract: Full-time, permanent

What are we looking for?

You will be supported by the Contact Centre Senior and will be responsible for all outpatient scheduling activity. You must be an excellent communicator and adaptable team player, and will act as a first point of contact to CCL, dealing with all outpatient enquiries. You will be responsible for the accurate and timely collection of all demographic and financial data required prior to the outpatient visit delivering excellent customer service in a busy hospital environment.

What makes us different?

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.

What will your duties include?

Facilitate all scheduling requirements to ensure a highly efficient, customer focused outpatient booking service
Work proactively and collaboratively to ensure all patients with outstanding registration data are contacted and scheduling is completed in accordance with agreed time scales
Collect accurate and complete demographic and financial details
Liaise with insurance companies and other payers to ensure relevant authorisation is in place
Provide cost estimates to self-pay patients and collect fees where appropriate
Promote and encourage sign up to the CCL MyChart App to enable patients to manage their own financial and demographic information
Assign incomplete bookings as appropriate to the pre-registration work queue for completion (demographic and financial information)
Liaise with relevant clinical departments to ensure correct scheduling workflows are maintained
Communicate effectively with other relevant clinical departments within the hospital to deliver a seamless patient journey in all cases
Cross train across all areas of Patient Access as required
Follow hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge
Complete mandatory education and training in order to maintain organisation and department specific competencies and requirements
Other duties as assigned

What we need from you?

Relevant experience in a healthcare related setting or Contact Centre (essential)
Experience of patient bookings via hospital computer software (preferred)
Computer proficiency in Microsoft Office, Excel, Word etc (essential)
Outstanding customer service, communication, confidentiality and interpersonal skills (essential)
Proven ability to step outside comfort level, adapt to new challenges and assist the team (essential)
Ability to work effectively in both a team environment and independently (essential)

What we can offer you?

As a private hospital with no shareholders, we reinvest all profits back into our organisation. This allows us to provide meaningful, tailored support and development opportunities for our caregivers - alongside a range of benefits, including:

25 days annual leave plus Bank Holidays
Double-matched salary exchange pension – contribute 5% and we’ll contribute 10%
Private Medical & Dental Insurance
Life Assurance
Season Ticket Loan & Cycle to Work schemes
Workplace Nursery Scheme
Wellbeing Hub with mental health, coaching and EAP support
Earned Wage Access - get early access to part of your pay when needed
Access to discounts on food, retail, and more

Who we are?

Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.

With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do.

If you would like to know more, please email [email protected].

‎

Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback.

Disclosure and Barring Service (DBS) Check

This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

“Let’s deliver World Class care together!”

As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.

CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.

Apply Now

Refine Your Search

acuity services jobs in london

Contact Centre Advisor

Corporate Receptionist

Hospital Cleaner

Part-Time Sensory Panellist / Product Evaluator - Brentford

Onboarding Coordinator - 12 Month FTC

Staff Nurse - Outpatients

Marine Consultant

Band 7 - Delivery Suite Co-ordinator, WACS

Advanced Clinical Practitioner - Urgent Community Response

Research Director

Estates Operations Manager

Education and Governance Specialist

Delivery Suite Co-ordinator, WACS

Lighting Prep Lead

Legal & Regulatory Research Director

Clinical Nurse Specialist - Tissue Viability

Project Assessor- ENV

Clinical Fellows in Paediatrics,ST4-8 equivalent

Senior Staff Nurse - AAU

Multi-skilled Shift Engineer

I want to receive the latest job alerts for acuity services in london

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