Registered manager Work, Jobs in Llanrwst, Gwn (with Salaries)

People's Enquiry and Resolution Service Manager
Betsi Cadwaladr University Health Board —Bangor
- £40,559 - £48,841 a year
- Full-time
- Databases
- Team management
15h
Contracts Manager - Minor Works
Welsh Water —Rhyl
- £58,751 - £71,972 a year
- Analysis skills
- Continuous improvement
- Team management
- Free parking
- Annual leave
6d
Site Specialty Manager
Betsi Cadwaladr University Health Board —Rhyl
- £50,129 - £57,365 a year
- Full-time
- Continuous improvement
5d
Team Manager - Community Learning Disability Team
Betsi Cadwaladr University Health Board —Caernarfon
- £50,129 - £57,365 a year
- Full-time
- University
- Team management
- Communication skills
9h
Administration Manager
Betsi Cadwaladr University Health Board —Rhyl
- £32,557 - £39,631 a year
- Full-time
- Team management
6d
Assistant Service Manager
Betsi Cadwaladr University Health Board —Bodelwyddan
- £32,557 - £39,631 a year
- Full-time
9h
Access to Health Records Officer
Betsi Cadwaladr University Health Board —Llandudno
- £26,300 a year
- Part-time
- Communication skills
4d
Consultant Neuropsychiatrist
Cygnet —Corwen
- Up to £170,000 a year
- Full-time
- Free parking
- Annual leave
Team Leader
MHC —Denbighshire
- £14.20 - £14.75 an hour
- Full-time
Advanced Pharmacist - Unscheduled Care
Betsi Cadwaladr University Health Board —Bodelwyddan
- £58,379 - £65,723 a year
- Part-time
- Management
- Research
- Leadership
3d
Community Nursery Nurse
Betsi Cadwaladr University Health Board —Bethesda
- £28,819 - £31,626 a year
- Part-time
- Organisational skills
- Communication skills
- School
10d
Senior Care Assistant
Blossom Care - Kinmel Lodge —Rhyl
- From £14.19 an hour
- Full-time
- Management
- Medication administration
- Supervising experience
Quick apply
4d
Residential Childcare Worker - Level 3
Conwy County Borough Council —Llandudno
- £28,598 - £32,061 a year
- Part-time
Maintenance Assistant
Bradshaw Manor Care Home —Rhyl
- £13 an hour
- Part-time
- Maintenance
- Plumbing
- Paid training
- Annual leave
Quick apply
Programme Manager
Betsi Cadwaladr University Health Board —Bangor
- £58,379 - £65,723 a year
- Full-time
- Communication skills
7d
Senior Trainer
Rape and Sexual Abuse Support Centre North Wales —North Wales
- £36,345.40 a year
- Weekend availability
- Supervising experience
- Travel
- In-person
- Annual leave
Quick apply
11d
Clinical Co-ordinator
Betsi Cadwaladr University Health Board —Caernarfon
- £40,559 - £48,841 a year
- Full-time
- Case management
- Leadership
- Communication skills
10d
Senior People Officer
Betsi Cadwaladr University Health Board —Rhyl
- £40,559 - £48,841 a year
- Full-time
- Conflict management
- Human resources
- Training & development
3d
Project Manager (Capital Development)
Betsi Cadwaladr University Health Board —Bangor
- £50,129 - £57,365 a year
- Full-time
- Contracts
11d
Supporter Engagement Officer
National Zoological Society of Wales - Welsh Mountain Zoo —Colwyn Bay
- £25,322.55 - £29,662.98 a year
- CRM software
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply

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registered manager jobs near llanrwst, gwn

People's Enquiry and Resolution Service Manager

Betsi Cadwaladr University Health Board -
Bangor

Apply Now

Job details

Full-time
£40,559 - £48,841 a year
15 hours ago

Qualifications

Spreadsheets
Complaint handling
Databases
Quality assurance
Team management
Welsh

Full job description

Working as part of the People’s Experience Department this role is pivotal to improving the quality of people’s experience at BCUHB. The post holder will be responsible for managing highly sensitive enquiries and complaints capturing, measuring and improving patient and carer experiences across BCU HB.
As a manager working at corporate level across the organisation the post holder(s) will play a key role and have freedom to act in administering the organisation’s arrangements for supporting PEARS (People’s Enquiry and Resolution Service) and investigating and responding to complaints, claims and incidents, to be known collectively as ‘concerns,’ in line with the requirements set out by the Welsh Government (WG) along with the line management and day to day supervision of the Concerns Team providing detailed analysis of trends within concerns and plan for future capacity requirements in investigating and improving identified areas within the organisation.
The post holder will be responsible on a daily basis to autonomously manage and co-ordinate the concerns and enquiries received by the organisation. Ensuring that investigations are instigated in an appropriate manner and that the concern in managed from inception to completion by utilising templates and processes developed and to ensure that responses are received within agreed timescales and are quality assured prior to distribution.
The post holder will as a member of the PEARS Team in the implementation of a long term, standard, consistent approach to NHS Redress ensuring that all concerns are investigated using the same tools and methodology/techniques to aid resolution. The post holder apply the introduction and maintenance of systems (databases / spreadsheets / business plans etc) which recognise the need to learn from concerns as well as seeking remedies for patients including where appropriate the provision on redress for anyone harmed by the services it provides.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Apply Now

Refine Your Search

registered manager jobs in llanrwst, gwn

People's Enquiry and Resolution Service Manager

Contracts Manager - Minor Works

Site Specialty Manager

Team Manager - Community Learning Disability Team

Administration Manager

Assistant Service Manager

Access to Health Records Officer

Consultant Neuropsychiatrist

Team Leader

Advanced Pharmacist - Unscheduled Care

Community Nursery Nurse

Senior Care Assistant

Residential Childcare Worker - Level 3

Maintenance Assistant

Programme Manager

Senior Trainer

Clinical Co-ordinator

Senior People Officer

Project Manager (Capital Development)

Supporter Engagement Officer

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