You will work as part of a multidisciplinary product team to help shape, deliver, and continuously improve data and insight solutions across the De-Fleet area. Working closely with business stakeholders, Product Managers, Product Owners, Engineers, Data Scientists, and analysts, you will help translate business problems into clear data requirements and effective solutions that deliver measurable value.
You will provide data analysis, technical insight, and delivery support across a range of initiatives, helping teams to make better use of data, improve decision-making, and build confidence in the data platform and insight capability. The role will span discovery, analysis, solution design, business testing, incident support, and continuous improvement, while also supporting the development of data literacy and capability across the wider business.
Key accountabilities
- Work with business users and stakeholders to understand problems, gather requirements, and translate these into clear inputs for technical teams
- Provide data analysis and insight to support product delivery, business decision-making, and research activity
- Support the design and continuous improvement of data solutions, including contributing to data model design
- Use tools such as Snowflake, Oracle OAS, and Oracle DV to support the delivery of robust and scalable data and insight products
- Build or support tactical data solutions where required
- Provide business context to Product Managers, Product Owners, Engineers, and Data Scientists to support effective delivery
- Participate in business user testing and support the validation of delivered solutions
- Support the investigation and resolution of production incidents, data issues, and business queries
- Contribute to the ongoing development of data products, insight capability, and data delivery processes
- Share knowledge and upskill colleagues across product and business teams to improve data literacy and effective use of data tools
- Work with colleagues across Data & Analytics to support data quality, governance, automated testing, and good engineering practices
- Build strong working relationships across business and technical teams and communicate complex information clearly
- Support regular knowledge-sharing activities, including MI surgeries, to communicate changes to tools, processes, subject areas, and ways of working
You are passionate about data and insights and the value it can deliver for customers and the business. You bring strong experience in data analysis and can demonstrate how your work has supported decision-making and delivered positive business outcomes.
You are confident working with both business and technical stakeholders and can understand problems, gather requirements, and support the design of effective data-led solutions. You are comfortable explaining complex subject matter clearly to non-technical audiences and can provide effective business context to technical teams.
You have strong technical and analytical skills, including experience of using SQL and ideally Python to interrogate, manipulate, and analyse data from a range of sources. You have experience of working with Snowflake and BI tools such as Oracle OAS and Oracle DV, together with a good understanding of data modelling principles and modern data platforms.
You a self-starter who thrives when working with teams in a fast-paced, varied environment and we're looking for someone who is confident in their technical abilities, but who enjoys collaborating and working directly with business stakeholders. You are also committed to sharing knowledge, supporting colleagues, and helping to improve data literacy and capabilities across teams.
Minimum criteria:
- Demonstrable experience in data analysis, with the ability to generate insight that supports decision-making and delivers business value
- Strong stakeholder management skills, with experience of working with business users and translating requirements for technical teams
- Ability to understand business problems and provide business context to support effective solution design and delivery
- Strong SQL skills, with experience of extracting, manipulating, and analysing data from multiple sources
- Experience of working with Snowflake and BI tools such as Oracle OAS and Oracle DV
- Good understanding of data modelling principles and the ability to contribute to the design of robust data solutions
- Experience of supporting product or delivery teams in a fast-paced environment
- Strong communication skills, including the ability to explain complex subject matter to non-technical stakeholders
- Ability to manage multiple priorities and work across a range of teams and activities
- Experience of sharing knowledge and upskilling others
We’re the company behind the Motability Scheme. We exist to deliver smart, sustainable solutions that improve our customers’ mobility in a fast-changing world. We’re the UK’s largest car leasing company and we help over 800,000 people get on the road.
We employ over 1800 people, across London, Bristol, Edinburgh, and Coalville. We know our people are key to our success, so we aim to create an environment that allows our employees to flourish. We look for highly motivated people with a combination of commercial sense and real enthusiasm to meet our customers' needs.
What we do
We lease a wide range of tailored mobility solutions to people who receive of one of the Government’s qualifying mobility allowances. Our customers choose a car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair that best suits their needs. We take care of their insurance, breakdown, servicing and more, as part of our worry-free package.
At the end of the lease, our customers can exchange their vehicle for a brand-new model. Each year we sell and move around 200,000 cars. This makes us the largest supplier of single-source vehicles back into the used car market.
The Scheme has been providing affordable, all-inclusive motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10.
How we work
We work in a hybrid way. That means remotely for up to two days each week and in our great office spaces the rest of the time. This gives us a good work/life balance and lets us collaborate and deliver for our customers. Visit our website to find out more.
We do our best to accommodate part-time and flexible working requests, where possible, to build on our culture of trust, empowerment, and flexibility.
Our beliefs and values
We believe in building a diverse workforce, where our people are empowered to attend work as their true selves. We encourage people from all backgrounds to apply.
We want to sustain a nurturing culture. And our people to be rewarded equally, regardless of race, national or ethnic origin, sexual orientation, age, disability, or gender.
Our values are at the heart of everything we do:
- We believe no one should be left behind - We find solutions
- We believe we must take the lead - We drive change
- We believe everything starts with the customer - We care
What we can offer you
- Pay: competitive salary, with a yearly discretionary bonus, based on your performance
- Holiday: 28 days, and you can buy and sell days
- Pension: 15% non-contributory pension (9% during probation)
- Health and wellbeing: Private Medical Insurance cover available for all employees and free health screenings for over 50s. Life assurance at four times your basic salary, to give you peace of mind. Free access to healthcare apps like Peppy, Unmind, and Aviva Digital GP. Mental Health Allies and an Employee Assistance Programme
- Development: A library of internal training on our myLearn platform
- Family friendly: We have competitive family leave policies
- Diversity and inclusion: We embrace the diversity of our people and empower them to come to work as their true selves. We want them to flourish and be rewarded equally. We have Employee Network Groups, and we pride ourselves on being inclusive and all our offices have first-rate disability access
- Helping our community: One volunteering day each year, and access to volunteering platform Neighbourly
- Schemes: Car Benefit Scheme for electric and hybrid cars. This means you can lease a brand-new electric or plug-in hybrid car, with insurance and more, for a fixed monthly amount. Cycle to Work Scheme. Employee Discount Scheme, to save money across lots of retailers
- Other, voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans, free fresh fruit and snacks in the office
Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.
