Resource officer Work, Jobs in Peacehaven, Esx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Driving
- Leadership
Programme Support Officer
Sussex Partnership NHS Foundation Trust —Worthing
- £39,959 - £48,117 a year
- Full-time
- Continuous improvement
- SharePoint
- Budgeting
4d
Television Licence Field Officer
Capita —Brighton
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
4d
Trainee Community Engagement Officer
Sussex Wildlife Trust —Brighton
- £24,447 a year
- Weekend availability
- Annual leave
- Employee assistance programme
Income Recovery Officer
Adur & Worthing Councils —Worthing
- £31,537 - £36,363 a year
- Full-time
- Employee assistance programme
13d
Clinical Photographer
Sussex Community Dermatology Service —Brighton
- Up to £51,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Human resources
Quick apply
4d
Fostering Support Officer
Brighton & Hove City Council —Portslade
- £34,434 - £39,152 a year
- Full-time
- Presentation skills
- Travel
- Organisational skills
4d
Police Constable - Cyber Crime Unit (SEROCU)
Thames Valley Police —Sussex
- Part-time
- Hybrid work
- Travel
4d
Customer Service Officer
ABM —Brighton
- £13.88 an hour
- Part-time
- Front desk
- Annual leave
- Employee assistance programme
13d
Property Records Officer
Horsham District Council —Horsham
- £22,720 - £32,597 a year
- Hybrid work
- Microsoft Excel
- IT
- Business
- Annual leave
- Employee discount
Customer Service Officer
ABM UK —Brighton
- £13.88 an hour
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
13d
Detective Constable - Cyber Crime Unit (SEROCU)
Thames Valley Police —Sussex
- Part-time
- Hybrid work
- Travel
4d
Area support officer
Bardwood —Brighton and Hove
- £12.71 an hour
- Weekend availability
Quick apply
Data Governance and Compliance Lead
Wealden District Council —Hailsham
- £32,139.00 - £34,599.16 a year
- Part-time
- Hybrid work
- Writing skills
- Organisational skills
- Communication skills
6d
Prisoner Escort & Custody Driver
Serco Plc —Burgess Hill
- £2,400 - £31,063 a year
- Overtime
- Conflict management
- Communication skills
- Paid training
- Employee assistance programme
Security Officer
ABM UK —Brighton
- £13.88 an hour
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
13d
Learning & Culture Executive
Ashdown Park —East Grinstead
- Part-time
- Hospitality
- Bar
- Customer service
- Free parking
- Employee assistance programme
Quick apply
7d
Area Relief Officer
OCS Group —Crawley
- £13.53 an hour
- Overtime
- Customer service
- Driving
- Communication skills
Team Manager - Integrated Front Door and MASH
WSCC —Horsham
- £58,685 - £62,705 a year
- Full-time
- Travel
- Communication skills
- Annual leave
6d
Senior Compliance Manager
Benchmark Capital —Horsham
- Full-time
- Hybrid work
- Team management
- Leadership
11d

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resource officer jobs near peacehaven, esx

Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Driving
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

resource officer jobs in peacehaven, esx

Sr.Dir,Patient Experience

Programme Support Officer

Television Licence Field Officer

Trainee Community Engagement Officer

Income Recovery Officer

Clinical Photographer

Fostering Support Officer

Police Constable - Cyber Crime Unit (SEROCU)

Customer Service Officer

Property Records Officer

Customer Service Officer

Detective Constable - Cyber Crime Unit (SEROCU)

Area support officer

Data Governance and Compliance Lead

Prisoner Escort & Custody Driver

Security Officer

Learning & Culture Executive

Area Relief Officer

Team Manager - Integrated Front Door and MASH

Senior Compliance Manager

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