Customer service advisor Work, Jobs in Kettlethorpe, Lin (with Salaries)

Customer Service Advisor
Lincat —Lincoln
- £26,345 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Customer Service Advisor Out of Hours (part time)
Civic Recruitment Limited —Lincoln
- £16.49 an hour
- Temporary
- Customer service
- English
- Windows
Quick apply
Experienced Jewellery Sales & Customer Service Assistant – 4 Days
Amanda Coleman Jeweller Ltd —Lincoln
- £14.00 - £15.60 an hour
- Part-time
- Sales
- Customer service
- Computer literacy
- Store discount
- Employee discount
Quick apply
Customer Service Specialist
Barbon Group Ltd. —Lincoln
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
12d
Customer Service Advisor Care & Wellbeing Hub
Civic Recruitment Limited —Lincoln
- Computer literacy
- Organisational skills
- Typing
Quick apply
9d
Customer Service Advisor
Keylink —Sheffield
- £24,785 - £25,500 a year
- Full-time
- Bilingual
- Spanish
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d
Customer Service Assistant
Mole Country Stores —Newark-on-Trent
- Part-time
- Sales
- Customer service
- No experience needed
- Free parking
- Store discount
Customer Services Team Leader
Reconomy Connect —Newark-on-Trent
- Full-time
- Training & development
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
2h
Customer Service Advisor SLHD
St Leger Homes —Doncaster
- £25,583 - £25,989 a year
- Full-time
- Computer literacy
- Data entry
- Organisational skills
21h
Customer Service Sales Support
Macfarlane Group —Grantham
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
6d
Customer Service Representative
British Steel —Scunthorpe
- Up to £30,000 a year
- Full-time
- Communication skills
- Time management
- Analytics
- Annual leave
- Employee assistance programme
Customer Service Assistant
Wickes —Grantham
- £8.82 - £12.71 an hour
- Weekend availability
- Annual leave
- Employee discount
Customer Service Assistant
Racecourse Service Station —Doncaster
- From £13 an hour
- Part-time
- Customer service
- Organisational skills
- Cleaning
- Free parking
Quick apply
8d
Customer Service & Sales Representative – Spare Parts
BW Packaging —Doncaster
- Full-time
- Microsoft Office
- Travel
- Organisational skills
Customer Care Coordinator
Keepmoat Homes —Doncaster
- Full-time
- CRM software
- Employee assistance programme
- Employee discount
Customer Support Co-ordinator
Public Sector Resourcing —Mansfield
- Part-time
2d
Customer Service Assistant Supervisor
ESS Compass —Sleaford
- £13.26 an hour
- Full-time
- Customer service
- Cash handling
1h
Specialist Cleaning Team Member
Demon Cleaning Services —Grantham
- £12.71 - £13.50 an hour
- Full-time
- Maintenance
- Supervising experience
- In-person
Quick apply
Customer Services Assistant
Chelmsford Star Co-operative Society —Sutton-In-Ashfield
- £12.75 an hour
- Weekend availability
- Customer service
- Bakery
- Paid training
- Annual leave
13d
Customer Services Assistant - Instore Bakery
Chelmsford Star Co-operative Society —Doncaster
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave

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Customer Service Advisor

Lincat -
Lincoln

Quick apply

Job details

Full-time
£26,345 a year

Qualifications

Microsoft Word
Microsoft Excel
Sales
Customer service
Catering
B2B
Organisational skills
Communication skills
Time management

Full job description

Lincat – Customer Service Advisor

About Us

Lincat is a thriving manufacturing business, one of the world's leading names in commercial catering equipment with over 50 years’ experience delivering world-class innovation and product quality to its extensive customer base. Our company manufactures 50,000 products each year and exports to over 80 countries. We have great products, great people and great customers.

About the Role

We have an exciting opportunity for a Customer Service Advisor to join our Internal Sales team at Lincat.

You will join a small, friendly team whose main focus is to respond to incoming customer enquiries through various channels and to process orders on our system. Your role is to ensure incoming calls and responding to customer emails are carried out in a timely manner, whilst achieving a high level of customer service.

Hours of work

This role is 37.5 hours per week, working Monday to Friday, on a weekly rotating schedule of 8:30am to 4:30pm and 9:00am to 5:00pm.

Key Areas of Responsibility:

Provide first contact for incoming enquiries to the Sales Desk, ensuring the highest standards of customer service at all times. This will involve:
- Answering a high volume of incoming customer enquiries and queries, providing information and advice of a high standard of customer service.
- Dealing with queries and problems from dealers, end users and the public and ensuring resolution in a timely and professional manner.
Process orders with a high degree of accuracy using the required systems. Ensuring that any necessary parts required are ordered and that full details are provided on the data log. Completing and filing all documentation correctly.
Establish and maintain effective working relationships with customers, dealers, co-workers and other internal and external stakeholders.
Undertake a regular program of product training to ensure own knowledge and skills for the effective performance of the role.
Support the development and maintenance of up-to-date information and documentation for the sales team.
Ensure that the Sales and Support Operations Lead is informed promptly of any issues or problems in order to enable these to be minimised.
Work as a full team member by sharing knowledge and advice when required, covering for holidays by role re-allocation and carrying out any other duties, including project work, which may reasonably be requested of the role when required. This may include:
- To be the first point of contact for a member of the Business Development Managers and National Account Managers
- Supporting the daily and weekly production of reports and statistics as required.
- To take responsibility for the sales processing of a specific product base, such as Panther/ Combi.
- To take responsibility for set accounts or orders, such as National Accounts or Export.
Support the improvement of the sales desk processes, supporting and suggesting new and agreed systems, procedures and documentation.

Essential Skills and Knowledge:

Prior experience of working in a busy customer service or sales environment, ideally in a business-to-business/distribution network environment.
Experience in the commercial catering market or the wider hospitality industry is desirable.
Excellent customer service skills, with a genuine interest in helping customers.
Excellent telephone manner and the ability to build a good rapport with a wide range of customers.
Able to demonstrate enthusiasm for and understanding of a busy sales environment.
Excellent communication and interpersonal skills for building relationships with internal and external stakeholders.
Ability to understand and retain basic product information.
Ability to deal professionally and empathetically with callers and to manage complaints effectively.
Able to work proactively and on own initiative whilst understanding when to consult or seek advice.
Ability to work as part of a team.
High-level organisational and time management skills and the ability to pragmatically assess and manage priorities.
Sound knowledge of Microsoft software, particularly Word and Excel.

Quick apply

Refine Your Search

customer service advisor jobs in kettlethorpe, lin

Customer Service Advisor

Customer Service Advisor Out of Hours (part time)

Experienced Jewellery Sales & Customer Service Assistant – 4 Days

Customer Service Specialist

Customer Service Advisor Care & Wellbeing Hub

Customer Service Advisor

Customer Service Assistant

Customer Services Team Leader

Customer Service Advisor SLHD

Customer Service Sales Support

Customer Service Representative

Customer Service Assistant

Customer Service Assistant

Customer Service & Sales Representative – Spare Parts

Customer Care Coordinator

Customer Support Co-ordinator

Customer Service Assistant Supervisor

Specialist Cleaning Team Member

Customer Services Assistant

Customer Services Assistant - Instore Bakery

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