Access control specialist Work, Jobs in Yaxley, Cam (with Salaries)

Customer Service Advisor
The Vella Group —Peterborough
- £29,724.50 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
Money Advice Caseworker
Citizens Advice Bedford & Mid Bedfordshire —Peterborough
- £25,989.08 a year
- Part-time
- Hybrid work
- Communication skills
Quick apply
11d
Product Specialist - Performance Products
ABAgri —Peterborough
- From £27,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Administrative experience
- Bachelor's degree
4d
Workday HCM Configuration Specialist (UK based)
RSM UK —Cambridge
- Full-time
- Hybrid work
- Presentation skills
4d
Logistics Site Administrator - Evenings
Evri —Peterborough
- £12.71 an hour
- Full-time
- Annual leave
5d
Sub Agent
M Group —Peterborough
- Civil engineering
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Internal Scrutiny Lead
Juniper Education —Peterborough
- £45,000 - £55,000 a year
- Remote
- Presentation skills
- Leadership
- Communication skills
- Annual leave
Retentions Executive
Hometree (Cover) - Customer Operations —Peterborough
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Employee discount
Quick apply
Repairs Executive
Hometree (Cover) - Customer Operations —Peterborough
- £26,000 a year
- Weekend availability
- Maintenance
- In-person
- Employee discount
Quick apply
Customer Care Executive
Hometree (Cover) - Customer Operations —Peterborough
- £25,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
Pharmacy Manager - Seaton
Tesco UK —Seaton
- £44,990 - £61,861 a year
- Full-time
- IT
Team Manager
Primark —Islip
- Night shift
- Warehouse experience
2d
Automation Engineer - RuneScape Dragonwilds
Jagex —Cambridge
- Azure
- C++
- Annual leave
- Flexible schedule
Building Inspector (Building Control)
SOCOTEC UK & Ireland —Stamford
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
MHE Trainer
Primark —Islip
- Customer service
- Data analysis skills
- Analysis skills
12d
Risk and Insurance Administrator
Huntingdonshire District Council —Huntingdon
- £26,316 - £27,120 a year
- Full-time
- Hybrid work
- Microsoft Office
- No degree
- Data entry
- Flexitime
5d
Homelift Building Surveyor
Stiltz Homelifts —Peterborough
- Full-time
- Carpentry
- Travel
- Construction experience
- Employee discount
- Referral programme
Quick apply
10d
Support Worker
Sense —Cambourne
- £13.10 an hour
- Overtime
- Experience working with individuals with disabilities
- Communication skills
- Referral programme
12d
Driver
Northgate Vehicle Hire —Huntingdon
- £28,168 a year
- Customer service
- Employee discount
Quick apply
3d
Senior Digital Marketing Manager
Travelex —Peterborough
- Full-time
- Communication skills
2d

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Customer Service Advisor

The Vella Group -
Peterborough

Quick apply

Job details

Full-time
£29,724.50 a year

Benefits

Free parking
Company pension
Employee discount
Childcare
On-site parking

Qualifications

Customer service
Communication skills

Full job description

Customer Services Advisor

Peterborough

£29,724.50 per annum plus benefits

42.5 Hour week

About Us

The Vella Group is a leading accident repair specialist with over 30 years of experience helping customers get their vehicles safely back on the road. Renowned for our commitment to quality and customer service, we’ve grown to operate 20 sites across the UK — and we’re continuing to expand. This is an exciting time to join our team as we invest in innovation, growth, and our people.

The Role

We are looking for a proactive and customer-focused Customer Services Advisor to join our team. This role is key to delivering outstanding customer service in line with company policies and procedures. You will be the first point of contact for customers, ensuring queries are handled promptly and professionally while coordinating vehicle collections, deliveries, and courtesy cars.

Key Responsibilities

Deliver excellent customer service by understanding customer needs and expectations
Maintain a professional presence at the reception desk, dealing with customer queries efficiently
Handle dissatisfied customers calmly and escalate complaints to the General Manager or Production Manager when required
Create and manage job documentation, customer records, and follow-up systems
Arrange vehicle collections and deliveries, including courtesy vehicles
Issue courtesy cars following correct procedures and ensure all paperwork is completed accurately
Explain courtesy car controls, fuel requirements, insurance cover, excesses, and any additional contributions
Maintain up-to-date knowledge of insurance company policies, including courtesy car provision and labour rates
Ensure vehicles are not released until payment confirmation is received
Liaise with drivers to ensure paperwork is completed and transport schedules are followed
Work closely with the workshop, production manager, and assistants to monitor vehicle progress and update customers on completion times or delays
Assist customers with booking vehicles in for repair when required
Ensure all customer portals are kept accurate and up to date
Carry out general administrative duties, including end-of-day cash handling
Adhere to all company policies, procedures, and SLA requirements

About You

Strong communication and customer service skills
Calm and professional when dealing with complaints or challenging situations
Highly organised with excellent attention to detail
Confident using computer systems and online portals
Able to work well as part of a team and liaise with multiple departments
Previous customer service or automotive/insurance experience is desirable but not essential

Benefits

33 days’ holiday (including bank holidays)
Comprehensive internal and external training
Pension scheme and death-in-service insurance
Enhanced maternity and paternity pay
Perkbox – access to hundreds of discounts and rewards
MediCash – free healthcare scheme
Childcare vouchers or workplace nursery benefit
Free on-site parking
Uniform provided

Quick apply

Refine Your Search

access control specialist jobs in yaxley, cam

Customer Service Advisor

Money Advice Caseworker

Product Specialist - Performance Products

Workday HCM Configuration Specialist (UK based)

Logistics Site Administrator - Evenings

Sub Agent

Internal Scrutiny Lead

Retentions Executive

Repairs Executive

Customer Care Executive

Pharmacy Manager - Seaton

Team Manager

Automation Engineer - RuneScape Dragonwilds

Building Inspector (Building Control)

MHE Trainer

Risk and Insurance Administrator

Homelift Building Surveyor

Support Worker

Driver

Senior Digital Marketing Manager

I want to receive the latest job alerts for access control specialist in yaxley, cam

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