Chain manager Work, Jobs in Griston, Nfk (with Salaries)

Customer Experience Manager
Natures Menu —Snetterton
- £60,000 - £70,000 a year
- Full-time
- Microsoft Word
- Customer service
- In-person
- Store discount
- Work from home
Quick apply
3d
Senior ECC Project Manager
Anglian Water Services Ltd —Norwich
- £90,000 a year
- Part-time
- Hybrid work
- Engineering
- Microsoft Office
- Team management
- Annual leave
- Work from home
House Developer Account Manager
Lignacite Ltd —Brandon
- £50,000 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
- Free parking
- Life insurance
Quick apply
9h
Procurement Manager
ProGen Refrigeration —King's Lynn
- £35,000 - £40,000 a year
- Full-time
- Oracle
- In-person
- Communication skills
Quick apply
14d
Health, Safety and Wellbeing Manager - Substations
Balfour Beatty —Norwich
- Hybrid work
- No degree
- Travel
- Annual leave
11d
Business Development Manager
OrderYOYO —Norwich
- Sales
- Restaurant
Quick apply
Executive Assistant
Pikl Insurance —Norwich
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
Quick apply
Maintenance Manager
Scott Pallets —Harleston
- Full-time
- Maintenance
- Continuous improvement
- Leadership
- Employee discount
- Referral programme
Quick apply
Key Holder (4 hours) - Thetford
Poundstretcher —Thetford
- Overtime
- Communication skills
Delivery Manager
Amey Ltd —Norwich
- Part-time
- Master's degree
- Business development
- Project management
- Annual leave
Quick apply
12d
Manufacturing Group Manager
Ansible Motion —Hethel
- ERP systems
- Analysis skills
- Continuous improvement
Quick apply
13d
Assistant Manager
Boots —King's Lynn
- Weekend availability
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
14d
Site Manager
Claret —Bury St. Edmunds
- Holidays
- Leadership
Quick apply
Site Manager
Kier Group —King's Lynn
- Part-time
- Management
- Project management
- Continuous improvement
- Flexible schedule
14d
Scheduler
Norwich City Services Limited —Norwich
- From £28,000 a year
- Full-time
- Microsoft Word
- Continuous improvement
- Organisational skills
- Annual leave
Quick apply
10h
Business Development Coordinator
Moore Networking Ltd —Norwich
- From £29,000 a year
- Full-time
- CRM software
- Computer literacy
- Research
Quick apply
4h
Associate Buyer - temporary - up to 12 weeks
Lotus UK Manufacturing —Norwich
- Hybrid work
- Business
- Communication skills
3d
Business Development Executive (Lead Generation & Strategic Maintenance Contracts)
Anglia Door Systems Ltd —Thetford
- Full-time
- Business development
- Contracts
- In-person
- Employee discount
- Referral programme
Quick apply
4d
Pharmacist Manager
Well Pharmacy —King's Lynn
- Up to £32 an hour
- Monday to Friday
- Management
- Employee discount
Quality Engineer
Skanska —Norwich
- Quality control
- Construction experience
- Bereavement leave
10d

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chain manager jobs near griston, nfk

Customer Experience Manager

Natures Menu -
Snetterton

Quick apply

Job details

Permanent | Full-time
£60,000 - £70,000 a year
3 days ago

Benefits

Casual dress
Store discount
Cycle to work scheme
Company pension
Work from home
Employee discount
On-site parking

Qualifications

Microsoft Word
Customer service
Supply chain
Logistics
Business

Full job description

About us

At Natures Menu we believe the bond between pet and owner isn’t for a moment; it’s for a lifetime. From that first excited tail wag to the gentle steps of old age, our pets nourish us along the way, every day. Brightening our mood, getting us outside and just…being there. We believe dogs and cats deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we pioneered raw feeding 45 years ago and have now expanded across different ranges to make sure all pet parents have more natural alternatives to traditional pet food. We want to make food that tastes good and does good for the pets we serve. Lovingly crafted in our local Norfolk factory, you can be sure you are joining a sustainable company who care about our people, the products we create and our impact on the environment. And to do this, we need a team of brilliant people who share that ambition to come and work with us.

Your Role

This is not just a management role; it is a direct pathway to our UK Senior Leadership Team (SLT).

Initially, you will step in as our Customer Experience Manager, taking immediate ownership of our UK Customer Service department as we transition the reporting line directly to the UK business. Your primary mission for the first 9–12 months will be to run a high-performing, digitised B2B/D2C Customer Service and Order-to-Cash (OTC) operation.

Simultaneously, you will work hand-in-hand with our current Head of Logistics & Customer Operations. Through structured shadowing, hands-on involvement in strategic logistics projects, and deep exposure to our supply chain network, you will prepare to fully succeed them upon their retirement in 2027. At that milestone, you will formally step into the Head of Logistics & Customer Operations role and join the UK SLT.

What You Will Do

· Lead the Day-to-Day: Take full ownership of the UK Customer Service department, managing, coaching, and developing team leaders and frontline agents.

· Master the OTC Cycle: Supervise and optimise the end-to-end Order-to-Cash (OTC) flow—from order entry to cash collection—ensuring tight SLA adherence and strong financial governance (DSO targets).

· Drive Digitalisation: Maintain and leverage SAP and Salesforce, align processes with global standards, and proactively train and monitor our AI customer service agents to boost efficiency.

· Commercial Support: Drive a proactive sales mindset in the team, supporting telesales campaigns, cross-selling/upselling, and onboarding new distribution channels.

· Cross-Functional Collaboration: Partner with Sales, Supply Chain, IT, and Finance Control to resolve systemic issues and minimize service incidents.

· Strategic Shadowing: Work closely with the retiring Head of Logistics & Customer Operations to absorb the complexities of our UK in-house distribution, and third-party logistics (3PL) partners.

· Logistics Project Delivery: Take an active, hands-on role in key logistics and supply chain projects to build deep operational knowledge ahead of the transition.

· SLT Integration: Gradually build relationships with the UK Senior Leadership Team (SLT), aligning customer service and logistics strategies with the broader business objectives.

What We Are Looking For

The Ideal Profile: A dynamic, ambitious operational leader who has successfully managed both in-house logistics and B2B and D2C Customer Service/OTC operations, but is ready to expand their scope into end-to-end logistics and senior leadership.

Systems & Digital Savvy: Highly proficient in SAP. Experience with digital transformation, automation, or managing AI integrations is highly valued.

Strategic Growth Mindset: The ability to pivot seamlessly from daily tactical firefighting to long-term strategic planning.

People & Change Leadership: Outstanding emotional intelligence, with a track record of coaching teams through organisational change.

Industry Experience: Experience in FMCG, frozen goods logistics, or food manufacturing is a significant advantage.

Qualifications: Degree in Business Administration, Supply Chain, Logistics, or a related field is advantageous.

Right to Work: Must possess the legal right to work in the UK.

What This Opportunity Offers You

· A Guaranteed Career Pathway: A clear, transparent roadmap from Manager to Head of Department/SLT member within 12 months.

· Structured Mentorship: The rare opportunity to undergo a highly structured, 9-to-12-month handover with an experienced industry veteran.

· High Visibility: Immediate exposure to executive decision-making and the opportunity to shape the future of our UK customer and logistics operations.

Location: Based at our site in Snetterton, Norfolk - Hybrid

(3 days per week in the office)

Pay: £60,000.00-£70,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Employee discount
On-site parking
Store discount
Work from home

Application question(s):

Do you have the Right to Work in the UK?

Work Location: In person

Quick apply

Refine Your Search

chain manager jobs in griston, nfk

Customer Experience Manager

Senior ECC Project Manager

House Developer Account Manager

Procurement Manager

Health, Safety and Wellbeing Manager - Substations

Business Development Manager

Executive Assistant

Maintenance Manager

Key Holder (4 hours) - Thetford

Delivery Manager

Manufacturing Group Manager

Assistant Manager

Site Manager

Site Manager

Scheduler

Business Development Coordinator

Associate Buyer - temporary - up to 12 weeks

Business Development Executive (Lead Generation & Strategic Maintenance Contracts)

Pharmacist Manager

Quality Engineer

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