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Learning and Development Architect

Blue Yonder -
London

Apply Now

Job details

Full-time

Qualifications

Content quality assurance review
Microsoft Powerpoint
Microsoft Word
Customer communication
Stakeholder collaboration
Project planning
Curriculum development
Stakeholder liaison
Warehouse management system
Learning quality assurance auditing
Continuous improvement
Mentoring
Instructional and curriculum development experience
Technical writing
Customer support
Customer interaction
Budgeting
Multidisciplinary collaboration
Training & development
Content strategy
SaaS
AI
Cross-functional collaboration
Project management experience
Learning and development experience
Cross-functional communication
Camtasia

Full job description

Learning & Development Architect

Job Description

This is a customer-facing role serving as the Training Lead and Trainer.
Provide the customer with the knowledge, skills, capabilities and training and playbook assets to effectively manage and implement the Blue Yonder Warehouse Management (WMS) solution.
Support the customer in designing, developing, and delivering customer-specific training and playbook creation to support WMS Super Users and Key Users, IT and Implementation roles.
Primary Duties: Engage with stakeholders to define training objectives and scope, craft engaging and informative content including Instructor-Led Trainings (ILTs), eLearning modules, job aids, hands-on labs, assessments, and more.
Work closely with customer Subject Matter Experts (SMEs) to ensure accuracy and relevance of content, collaborate effectively with team members, maintain clear communication with project leads and stakeholders, and apply instructional design principles and models to meet project specifications.

Tools you will be utilizing:

Utilize tools such as Microsoft Word, PowerPoint, Articulate Rise, Camtasia, and in-house AI tools and Agents to design, create and maintain training materials.

What you’ll do:

Conduct thorough training needs assessments and analyses
Utilize accepted industry-authoring tools to design and develop technical training materials that adhere to departmental standards across various formats. This includes crafting clear learning objectives, comprehensive courses, interactive hands-on exercises, and effective assessments.
Collaborate with subject matter experts to integrate expert feedback into training materials.
Design role-specific training and establish clear learning pathways for different audience segments.
Manage projects from inception to completion and adapt accordingly to changing priorities.
Align training strategies with the diverse needs of stakeholders, including associates, partners, and customers.
Adhere to Blue Yonder-approved design standards and templates for developing and delivering all training curricula.
Review content and offer mentorship to team members as needed.

What we are looking for:

Around 3 years experience in managing end-to-end content development projects, demonstrating strong project management skills: managing project scope, customer expectations and satisfaction, content quality, and project budget.
A seasoned professional with around 5-7 years of experience in instructional design, specifically in creating and developing training content using models like ADDIE.
Proficiency in Microsoft Word, PowerPoint, and rapid authoring tools such as Articulate Rise and TechSmith Camtasia.
3 years+ of dedicated experience developing technical content, including software simulations and virtual training environments. Experience in creating complex technical content for SaaS-based applications.

Content Development & Maintenance

Develop and maintain training materials aligned to current product capabilities and roadmap
Incorporate practical scenarios to enhance applicability and learner engagement
Continuously improve course structure, flow, and effectiveness

Cross-Functional Collaboration

Partner with Product Management and Product Development to stay current on solution enhancements
Collaborate with Professional Services to align training with implementation approaches and customer needs
Work with Education Operations and peers to ensure consistency in delivery standards and content quality

Customer Enablement & Experience

Translate complex functional and technical concepts into clear, actionable learning
Guide customers in applying training concepts within their operational environments
Gather and apply learner feedback to improve training effectiveness
Deliver consistent, high-quality customer experience across engagements

Operational Excellence & Continuous Improvement

Track key learning metrics, including customer satisfaction, training quality, and adoption outcomes
Identify opportunities to improve delivery, scalability, and learner engagement
Contribute to standardization of best practices, tools, and delivery methodologies

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Apply Now

Refine Your Search

learning and development instructor jobs in lingfield, sry

Learning and Development Architect

Global Learning Experience Design Manager

Cooking Instructor / Support Worker

Sessional Instructors - Lewes

Learning Designer

Team Manager - Referral and Assessment Team

Outdoor Learning Instructor

Outdoor Education Instructor

Public Health Programme Lead – Sexual Health (Population Health, Prevention & Strategy)

Coding Club Instructor

Sessional Lecturer

SEN BEHAVIOUR ANALYST (GRADUATE)

Exams & Certifications Coordinator

AI and Automation Instructor

Senior Learning Specialist/Trainer (Agile and Lean)

Talent & Development Partner

Regional Restraint and Violence Reduction Instructor

Social Worker - Referral and Assessment

Trainee Behaviour Analysis Graduate (Adult Social Care)

HR Data Analyst

I want to receive the latest job alerts for learning and development instructor in lingfield, sry

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