Senior operations assistant Work, Jobs in Luton, Bdf (with Salaries)

Assistant Business Manager
Berrycroft Community Health Centre —Aylesbury
- £42,000 - £43,500 a year
- Full-time
- Management
- Administrative experience
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
Assistant Manager - Operations
Milverdene —London
- £32,000 - £38,000 a year
- Full-time
- Management
- English
- Administrative experience
- Free parking
Quick apply
5d
Facilities & Estate Manager
Odds Farm Park Ltd —High Wycombe
- £40,000 a year
- Full-time
- First Aid Certification
- Continuous improvement
- Team management
- Free parking
Quick apply
2d
Operations Manager
StudioB —London
- £45,000 - £55,000 a year
- Full-time
- Continuous improvement
- Team management
- Organisational skills
Senior Finance Assistant
Switchshop Limited —St Albans
- £30,000 - £32,000 a year
- Full-time
- Communication skills
- Health & wellbeing programme
- Life insurance
Quick apply
Apprentice Business Administrator
Gud Ideas —Milton Keynes
- £15,600 a year
- Full-time
- Business development
- In-person
- Free parking
- Sick pay
Quick apply
E-commerce & Operations Assistant
Dooa Hair & Beauty —Perivale
- From £26,450 a year
- Overtime
- CRM software
- ERP systems
- Data entry
Quick apply
12d
Management Accounts Assistant
TSI Incorporated —Kempston
4d
Design Manager
Equans —Hatfield
- £65,000 - £75,000 a year
- Full-time
- Management
- Contracts
- Construction experience
- Annual leave
- Employee assistance programme
Office Manager
Wireless Logic mdex GmbH —Milton Keynes
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Senior Category Manager
Bestway Group —London
- Full-time
- Conflict management
- Annual leave
Quick apply
Customer Insights Manager
Wasabi Sushi and Bento —Park Royal
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Free parking
- Employee discount
Quick apply
Assistant Lettings Manager
LRG —Uxbridge
- Up to £42,000 a year
- Customer service
- Business development
- Team management
- Employee discount
Quick apply
Senior Administrative Officer - Bedfordshire - East of England
HM Prison & Probation Service —Bedford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
4d
Dental Practice Manager (Dental Experience Mandatory)
The Hub Dental Practice —Milton Keynes
- Up to £40,000 a year
- Weekend availability
- English
- Human resources
- Recruiting
Quick apply
3d
Senior Health Care Assistant/Support Worker
Starsafe Care Limited —Kempston
- £13 - £14 an hour
- Full-time
- Writing skills
- Supervising experience
- Mentoring
- Free parking
Quick apply
3d
Breakfast & After school club Manager/ Assistant
FizzBug —Welwyn Garden City
- Seasonal
- Experience working with children
- First Aid Certification
- Organisational skills
Quick apply
Head of Manufacturing and Supply Chain
Wasabi Sushi and Bento —Park Royal
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Free parking
- Employee discount
Quick apply
Senior Sales Assistant - Milton Keynes (24 Hours)
Charles Tyrwhitt —Milton Keynes
- £13.20 an hour
- Overtime
- Customer service
- Training & development
- Communication skills
Facilities Team Leader
Barnet Council —London
- Weekend availability
- Hybrid work
- Supervising experience
- Presentation skills
- Annual leave
- Flexitime
2d

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Assistant Business Manager

Berrycroft Community Health Centre
Aylesbury

Quick apply

Job details

Permanent | Full-time
£42,000 - £43,500 a year

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Collaborate with healthcare professionals
Technical troubleshooting
Management
Operations management
Primary care
Administrative support experience
Administrative and business operations experience
Patient service
Administrative experience
Change management
Social media platforms
Supervising experience
Project management
Continuous improvement
IT support
Organisational skills
Executive support experience
Escalation handling
Leadership
Team motivation leadership
A Level
Rota coordination

Full job description

Job Overview

To assist the business director with operational leadership and coordination across the practice, acting as the central point for day-to-day issues, escalation, and service delivery support. The role leads the operations assistant, business liaison, and patient services team leaders, and supports the Business to ensure services are delivered safely, efficiently, consistently, and with a strong patient experience focus.

Key Responsibilities

There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels.

All staff at BK Health have a duty to conform to the following:

This role will provide operational oversight and act as a central coordination point or operational issues, troubleshooting day-to-day problems and handling matters appropriately including:

IT and digital coordination – provide first-line coordination and practical support for day-to-day IT and digital issues affecting operational teams.
Act as a link between staff and external/internal system support providers, ensuring issues are logged, tracked, and progressed.
Support systems use, troubleshooting, and adoption of digital processes and help maintain operational continuity during system issues, upgrades, or outages.
Health and Safety and Facilities – Support day-to-day health and safety facilities coordination by monitoring risks, escalating issues, tracking actions, and helping to maintain records and policies for audits and inspections.
Clinical Rota Management – Lead and support the Rota manager to ensure Rota templates maximise appointment availability and changes are communicated to all teams.
Website, social media and Patient Communications – Oversee patient communications via the practice website and social media, ensuring content is up to date, accurate, and aligned with service changes, and supporting the drafting, approval, and scheduling of routine updates.
Team Leadership – Lead and develop the patient services team leaders, operations assistant and Rota manager.
Patient Experience and Service Quality – Support the patient services and the business director in improving patient experience across the front-line services and administrative pathways.
Use data, feedback, and operational insight to identify trends, service gaps, and improvement opportunities.
Executive Support – Provide proactive and high-level executive support to the Business Director and Board.
Anticipate priorities, prepare papers, coordinate actions, manage follow-up activity, and support delivery against business objectives.
Governance and Compliance - Support the practice’s governance and compliance framework by coordinating policies, audits, actions plan, risk logs, incident follow-up, mandatory processes, and evidence gathering, while working with relevant leads to ensure responsibilities are clearly allocated.
Process and Systems Coordination – Map, document, and embed standard operating procedures and working practices where needed.
Project and Change Support – Coordinate and support operational projects, service changes, and improvement initiatives.

Experience

(Essential)

Educated to A-Level standard or equivalent experience.
Sound understanding of operational management in a GP practice, primary care, NHS, or similarly complex service environment.
Good understanding of patient service delivery, governance, compliance, and service improvement principles.
Working knowledge of employment-related people management processes such as induction, absence management, performance support, and conduct issues.
Strong understanding of confidentiality, information governance, and professional boundaries.
Experience of supervising or managing staff in a busy operational or service-led environment.
Experience of coordinating day-to-day operations, resolving problems, and managing competing priorities.
Experience of supporting meetings, preparing papers, maintaining action logs, and providing senior administrative or executive support.
Experience of working across teams and building effective working relationships.
Experience of reviewing processes and implementing improvements.
Strong leadership skills with the ability to motivate, support, and challenge other constructively.
Excellent organisational skills and the ability to coordinate multiple workstreams in a fast-paced environment.
Ability to build credibility quickly and work confidently with staff at all levels.
High emotional intelligence, resilience, and professionalism.
Strong IT and digital skills, with confidence using practice systems and Microsoft 365 applications.
Strong problem-solving skills and sound operational judgement.
Strong project management skills.
Compassionate, approachable, and patient focused.
Proactive, dependable, and solutions oriented.
Calm under pressure and able to adapt in a changing environment.
Committed to high standards, continuous improvement, and team development.
Handle sensitive and confidential information with discretion and sound judgement.
Promote a culture of empathy, accountability, professionalism, and service excellence.

(Desirable)

Management or leadership qualification, or willingness to work towards one.
Training in quality improvement, project management, governance, or coaching.
Experience of supporting organisational change, digital implementation, or service redesign.

Hours: 37.5 per week

Benefits

Friendly team and supportive environment: join our welcoming team of healthcare professionals who collaborate with not just our team, but community through our Collaborative Practice Initiative and Friends of Berrycroft charity.
State-of-the-art facility: work in a new purpose built centre equipped with modern amenities. Enjoy the convenience of an onsite cafe and childcare providers nearby.
Free Parking: onsite parking and electric care charging ports available.
On-Site discounts: our in-house coffee shop, staff discount available.
NHS Pension: NHS contribution full pension in line with annual salary.
Blue Light Card Discounts: discounts available on thousands of brands and services.
Employee Forum: have your voice heard and collaborate with our wider team. The team has also been instrumental in shaping our recognition framework and contributing valuable input on various initiatives.
Employee Assistance Programme (EAP): 24-hour confidential helpline for all employees providing counselling, legal advice, and information. It is inclusive of employees immediate family members.

Pay: £42,000.00-£43,500.00 per year

Education:

A-Level or equivalent (preferred)

Experience:

Management: 1 year (preferred)
Primary care: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

senior operations assistant jobs in luton, bdf

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Facilities & Estate Manager

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Management Accounts Assistant

Design Manager

Office Manager

Senior Category Manager

Customer Insights Manager

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Senior Administrative Officer - Bedfordshire - East of England

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Head of Manufacturing and Supply Chain

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