Customer service team leader Work, Jobs in Wingrave, Bkm (with Salaries)

Customer Service Team Leader
Arriva UK Bus Limited —Luton
- £28,900 a year
- Overtime
- Continuous improvement
- Training & development
- Communication skills
Quick apply
9d
Customer Service Team Leader - Looking for Your First Leadership Opportunity?
ACO Technologies plc —Bedford
- Call to connect
- CRM software
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Business Administrator & Team-leader
Curtains Made Simple Ltd —Oxford
- £35,000 - £42,000 a year
- Part-time
- Management
- Analysis skills
- In-person
- Free parking
- Flexible schedule
Quick apply
3d
Scheduling Team Supervisor
Thermo Fisher Scientific —Hemel Hempstead
- Full-time
- CRM software
- English
- Continuous improvement
8d
Knoopologist (Team Leader)
Knoops- St Albans —St Albans
- £13.50 an hour
- Full-time
- Customer service
Quick apply
7d
Sales & Service Team Manager
B&Q —High Wycombe
- £32,000 - £41,000 a year
- Part-time
- Sales
- Driving
- Annual leave
- Employee assistance programme
Regional Customer Care Lead
Leica Biosystems —Milton Keynes
- Full-time
- CRM software
- English
- Bachelor's degree
- Annual leave
8d
Administration Lead
Bancroft Medical Centre —Hitchin
- £14 - £15 an hour
- Full-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Free parking
- Health & wellbeing programme
Quick apply
10d
Lead Online Manager
Sainsbury's —Aylesbury
- From £37,000 a year
- Team management
- Training & development
- Retail management
- Employee discount
3d
Retail Store Supervisor/Team Leader
Mamas & Papas —High Wycombe
- Part-time
- Sales
- Supervising experience
- IT
- Employee discount
Quick apply
Lead Receptionist - Oxford
Welbeck —Oxford
- Microsoft Office
- Supervising experience
- Organisational skills
Quick apply
8d
Inside Sales Team Leader
Computacenter —Hatfield
- Leadership
- Communication skills
8d
Team Leader - Rapid Response
CS Cleaning (Milton Keynes) Ltd. —Broughton
- £14.00 - £15.13 an hour
- Part-time
- Driving
- Cleaning
- Time management
- Flexible schedule
Quick apply
Central Support Lead
Musgrave —London
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
10h
Team Leader
Mountain Warehouse —Stevenage
- £13.32 an hour
- Part-time
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Customer Experience Lead (Fixed Term Contract)
Oxford University Press —Oxford
- Hybrid work
- English
- Leadership
- Communication skills
- Employee discount
Opticians Team Leader
Boots —Hemel Hempstead
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount
2d
Retail Team Lead
UOE —Thame
- £14.40 an hour
- Weekend availability
- Management
- Sales
- Microsoft Office
Executive Director, Haematology/Oncology Business Unit Lead, UK & Ireland
Bristol-Myers Squibb —Uxbridge
- Full-time
- Hybrid work
- Sales
- English
- Master's degree
11h
Lead Product Manager - AI Governance & Adoption
Tesco UK —Welwyn Garden City
- Full-time
- Hybrid work
- Team management
- Product management
- Agile
- Employee assistance programme
1d

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Customer Service Team Leader

Arriva UK Bus Limited -
Luton

Quick apply

Job details

£28,900 a year
9 days ago

Qualifications

Complaint handling
Performance management
Continuous improvement
Professional development mentoring
Customer interaction
Training & development
Team motivation leadership
Communication skills

Full job description

Customer Service Centre Team Leader

Location: Luton Head Office
Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next)
Salary: £28,900 per annum + opportunity for overtime
Benefits: Free bus pass, great career development and progression

Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton.

In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences.

Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference, you’ll shape a culture built on empathy, accountability, and continuous improvement.

What You’ll Be Doing

Lead & Inspire: Motivate and manage a team of customer service advisors to deliver outstanding service.
Coach & Develop: Support your team with regular feedback, training, and development to help them shine.
Drive Performance: Monitor KPIs, quality, and productivity to keep standards high.
Champion Customer Experience: Ensure queries and complaints are resolved quickly, effectively, and with genuine care.
Problem-Solve: Create a proactive, solution-focused environment where challenges are resolved confidently.
Live Our Values: Role-model the Arriva approach—always putting customers first.
Collaborate: Work closely with colleagues across the business to support continuous improvement and innovation.

What We’re Looking For

Experience leading or coaching a team in a customer service, contact centre, or similar fast-paced environment
A passion for delivering brilliant customer experiences
Strong communication and interpersonal skills
Calm, confident problem-solving abilities—even under pressure
A flexible, organised approach and the ability to manage multiple priorities

If you’re ready to lead from the front, inspire others, and make a genuine impact for our customers, we want to hear from you.
Apply today and become part of the Arriva family!

Quick apply

Refine Your Search

customer service team leader jobs in wingrave, bkm

Customer Service Team Leader

Customer Service Team Leader - Looking for Your First Leadership Opportunity?

Business Administrator & Team-leader

Scheduling Team Supervisor

Knoopologist (Team Leader)

Sales & Service Team Manager

Regional Customer Care Lead

Administration Lead

Lead Online Manager

Retail Store Supervisor/Team Leader

Lead Receptionist - Oxford

Inside Sales Team Leader

Team Leader - Rapid Response

Central Support Lead

Team Leader

Customer Experience Lead (Fixed Term Contract)

Opticians Team Leader

Retail Team Lead

Executive Director, Haematology/Oncology Business Unit Lead, UK & Ireland

Lead Product Manager - AI Governance & Adoption

I want to receive the latest job alerts for customer service team leader in wingrave, bkm

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