Dispatcher Work, Jobs in Minster, Ken (with Salaries)

Service Controller
Trane Technologies —Sittingbourne
- Full-time
- Organisational skills
- Communication skills
- Time management
Planner
Mears Group —Thurrock
- Up to £30,962.61 a year
- Monday to Friday
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
11d
Transport Controller / Courier Controller (Same Day Logistics)
Xtra Mile Couriers Ltd —Ramsgate
- £37,000 - £40,000 a year
- Full-time
- Management
- Organisational skills
- In-person
Quick apply
3d
VacancyTitle: Planner – Metering Operations
Northumbrian Water/Essex & Suffolk Water —Chelmsford
- £34,935 - £41,100 a year
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
Operations Supervisor
Arriva Kent & Surrey Limited —Gillingham
- £42,772 a year
- Full-time
- Supervising experience
- First Aid Certification
- Continuous improvement
Quick apply
Service Coordinator
Veolia ES (UK) Limited —Rochester
- £28,000 a year
- Full-time
- Computer literacy
- Annual leave
- Employee discount
Quick apply
Distribution Coorindinator
Cook Trading Limited —Gillingham
- £30,000 a year
- Full-time
- School
- Annual leave
- Work from home
10d
Transport Administrator
Evri —Basildon
- £12.71 an hour
- Full-time
- Administrative experience
- Annual leave
Transport Clerk
GXO Logistics —Dartford
- £34,994.55 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Administrator - Transport & Warehouse
Evri —Paddock Wood
- Full-time
- Administrative experience
- Annual leave
Transport Coordinator
XPO Logistics —Thurrock
- £34,000 a year
- Night shift
- Microsoft Excel
- Microsoft Outlook
- Communication skills
- Employee discount
Quick apply
12d
Shift Manager - Dispatch
DPD Group UK —Sittingbourne
- £40,000 a year
- Full-time
- Computer skills
- Communication skills
- Time management
- Free parking
Quick apply
Small Works Coordinator
PFS Group —Shoeburyness
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
4d
Control Room Operative Night Shift
L J Transportation —Chelmsford
- £13.07 an hour
- Full-time
- Computer literacy
- English
- Data entry
- Free parking
- Store discount
Quick apply
3d
Order Picker / Packer – Dispatch- Monday to Friday
Buy Whole Foods Online Ltd —Ramsgate
- £13.63 - £14.16 an hour
- 12 hour shift
- Forklift
- Travel
- Warehouse experience
- Free parking
- Employee discount
Quick apply
5d
Administrator & Transport Allocator
Basildon Community Transport Services —Basildon
- £12.71 an hour
- Part-time
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Sick pay
Quick apply
4d
Customer Service Planner
Morgan Sindall Property Services Limited —Basildon
- £28,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
8d
Transport Administrator
Watts Farms —Aylesford
- £28,644.30 a year
- Full-time
- Microsoft Word
- Computer literacy
- Communication skills
- Store discount
- Employee discount
Quick apply
Vehicle Recovery Controller
D&G Assist —Upminster
- £12.76 - £14.00 an hour
- Overtime
- No experience needed
- Analysis skills
- In-person
Quick apply
2d
Transport Coordinator
First Fence —Canvey Island
- £30,000 a year
- Full-time
- Recruiting
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
12d

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dispatcher jobs near minster, ken

Service Controller

Trane Technologies -
Sittingbourne

Apply Now

Job details

Full-time

Qualifications

Pricing
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Technical support
Organisational skills
Customer support
Customer interaction
Communication skills
Time management
Rota coordination

Full job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:
On-Site (5 days)

What's in it for you
The Service Controller will be responsible for handling calls, planning engineer schedules, loading job scopes, managing engineer timekeeping, liaising with customers, coordinating technical support, providing pricing estimates/quotes, managing service KPIs, and organizing standby rosters. This role requires excellent organisational skills, strong communication abilities, and a proactive approach to problem-solving.
Primary location: Sittingbourne, Kent
Considered location: PE20 3AN, Bicker, Lincolnshire

What you will do

1. Call Handling:

Answer and manage incoming service calls promptly and professionally.
Log service requests and ensure accurate documentation of customer issues.

2. Engineer Planning:

Schedule and allocate engineers for service tasks based on skill sets and availability.
Optimise engineer routes and schedules to maximise efficiency and minimise downtime.
Ensure engineer absence is managed.

3. Job Scope Loading:

Load job scopes into the system, ensuring all necessary details are captured.
Assign tasks to engineers and monitor progress to ensure timely completion.

4. Engineer Timekeeping:

Monitor and manage engineer timekeeping to ensure accurate recording of work hours.
Address any discrepancies and ensure compliance with company policies.

5. Customer Liaison and Updates:

Act as the primary point of contact for customers regarding service updates and inquiries.
Provide regular updates to customers on the status of their service requests.

6. Technical Support Coordination:

Coordinate technical support for engineers and customers as needed.
Ensure timely resolution of technical issues and escalate complex problems to the appropriate teams.

7. Pricing Estimates/Quotes:

Prepare and provide pricing estimates and quotes for service tasks.
Ensure accuracy and competitiveness of pricing to meet customer expectations.
After estimate acceptance, complete further works (and all jobs) and process job to completion

8. Monitor Service KPIs:

Monitor key performance indicators (KPIs) such as first-time fix rates.
Implement strategies to improve service performance and achieve KPI targets.

9. Manage Standby Rosters:

Organise and manage standby rosters for engineers to ensure 24/7 service coverage.
Ensure standby schedules are fair and compliant with labour regulations.

What you will bring

Proven experience in a service controller or similar role.
Strong organisational and time management skills.
Excellent communication and customer service abilities.
Proficiency in using service management software and tools.
Ability to work under pressure and handle multiple tasks simultaneously.
Strong problem-solving skills and attention to detail.
Knowledge of technical support and service operations is a plus.

What we offer

Competitive salary and benefits package.
Opportunities for professional growth and development.
Collaborative and supportive work environment.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

Refine Your Search

dispatcher jobs in minster, ken

Service Controller

Planner

Transport Controller / Courier Controller (Same Day Logistics)

VacancyTitle: Planner – Metering Operations

Operations Supervisor

Service Coordinator

Distribution Coorindinator

Transport Administrator

Transport Clerk

Administrator - Transport & Warehouse

Transport Coordinator

Shift Manager - Dispatch

Small Works Coordinator

Control Room Operative Night Shift

Order Picker / Packer – Dispatch- Monday to Friday

Administrator & Transport Allocator

Customer Service Planner

Transport Administrator

Vehicle Recovery Controller

Transport Coordinator

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