Apprenticeship Work, Jobs in Hereford Hr1 (with Salaries)

IT Helpdesk Support Apprentice
QA Apprenticeships —Hereford
- £17,000 - £19,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Windows
1d
Apprentice Autocare Technician
GTG —Hereford
- Full-time
- Driving
6d
Qualified / Trainee Dental Nurse
Central Hereford Dental Care / Saxon Dental Care —Hereford
- From £12.71 an hour
- Full-time
- English
- Computer skills
- In-person
- Employee discount
Quick apply
8h
Apprentice Work Planner
Platform Housing —Worcester
- £28,072 a year
- Monday to Friday
- No experience needed
- Travel
- Organisational skills
- Free parking
- Employee discount
Finance Early Careers Talent Community (Apprenticeships & Graduate Opportunities)
Malvern Panalytical Ltd —Malvern
- Microsoft Excel
- Data analysis skills
- Microsoft Office
13d
Bar and Waiting Staff
Marston's Pubs —Hereford
- Up to £13 an hour
- Bar
- IT
Quick apply
Health Care Support Worker - Drop In Sessions
Wye Valley NHS Trust —Hereford
- £25,272 a year
- Full-time
- Communication skills
1d
Apprentice Carpenter
ATC Floors and Doors —Monmouth
- £8 - £13 an hour
- Part-time
- Carpentry
- Power tools
- In-person
Quick apply
Apprentice Ward Clerk
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £15,600 a year
- Part-time
- Administrative experience
- Annual leave
- Employee discount
5d
Apprentice Customer Service Practitioner – Procurement
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £15,600 a year
- Full-time
- Customer service
- Annual leave
- Employee discount
13d
Nursery Assistant (Apprenticeship)
Mia Rose Nurseries —Coleford
- From £240 a week
- Full-time
- In-person
- School
- Teaching
- Employee discount
Quick apply
5d
Wine Auction Operations and Business Administration Apprenticeship
Brightwells Ltd —Leominster
- £20,000 - £24,375 a year
- Customer service
- In-person
Quick apply
6d
Apprentice Service Advisor
Johnsons Cars —Gloucester
- Up to £24,000 a year
- Full-time
- Customer service
- Employee discount
Vehicle Parts Advisor Apprenticeship
Calex UK —Worcester
- Full-time
- Microsoft Excel
- Customer service
- English
Apprentice Mortgage Financial Services Administrator
Warren & Co —Gloucester
- £15,600.00 - £24,784.50 a year
- Full-time
- Data entry
- Organisational skills
- In-person
- Free parking
Quick apply
7d
Apprentice
KwikFit —Gloucester
- £16,505.60 - £22,392.32 a year
- Full-time
- English
- Mentoring
- School
- Employee discount
Commis Chef
Marston's Pubs —Hereford
- Up to £14 an hour
- Cooking
Quick apply
Customer Service Advisor Apprenticeship – Johnsons Mazda Gloucester
Calex UK —Gloucester
- Full-time
- Customer service
- English
- Travel
Apprentice Warehouse Person
Howdens Joinery Co. —Ludlow
- Full-time
- Sales
- English
- Annual leave
- Employee discount
7d
IT Apprentice
Magnera Corporation —Lydney
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
11d

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IT Helpdesk Support Apprentice

QA Apprenticeships -
Hereford

Apply Now

Job details

Full-time | Apprenticeship
£17,000 - £19,000 a year
1 day ago

Qualifications

Azure
Microsoft Outlook
GCSE
Windows
Computer hardware
IT support
Computer networking
Organisational skills
SharePoint
IT
Customer support

Full job description

About the Role

We're looking for a motivated Cloud Support Specialist Apprentice to join our team and complete a Level 3 apprenticeship. This is a great opportunity to start or develop a career in cloud computing, IT support, and digital technologies.

As a first point of contact for customers, you'll support Microsoft 365, Azure, and cloud-based applications while gaining hands-on experience in a professional environment. You'll learn how to troubleshoot technical issues, manage user accounts and permissions, maintain documentation, and deliver excellent customer support.

Ideal for someone with a passion for technology, a willingness to learn, and an ambition to build a long-term career in cloud and IT services.

Responsibilities

Provide first-line technical support via phone, email, and ticketing systems, escalating complex issues when needed.
Support Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and user account management.
Create and manage user accounts, permissions, password resets, and Microsoft Entra ID administration.
Troubleshoot issues across Microsoft 365, Windows, cloud services, hardware, peripherals, and basic networking.
Maintain accurate service desk records and contribute to internal documentation and knowledge bases.
Deliver friendly, professional customer support and build strong customer relationships.

Qualification requirements

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

Non-standard entry with work experience

Relevant qualifications and/or work experience will be considered for applicants with potential to benefit from the programme.

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Desirable skills and experience

It would be beneficial if candidates have some knowledge or experience of:

Microsoft 365
Windows operating systems
Cloud technologies
Computer hardware
Basic networking concepts
Cyber security fundamentals
IT administration

The ideal candidate will:

Have a genuine passion for technology and cloud services.
Be enthusiastic and eager to learn.
Communicate clearly and confidently with customers and colleagues.
Have excellent organisational skills and attention to detail.
Demonstrate initiative, motivation, and a positive attitude.
Be able to work both independently and as part of a team.
Show a willingness to continuously develop technical knowledge and professional skills.

Working hours: 40 hours per week, Monday to Friday 9am – 17:30pm

Benefits:

Salary: £17,000 - £19,000 per annum, depending on experience
Ongoing training and career development opportunities
Supportive and experienced team environment

Future prospects:

We invest in our people and are committed to promoting from within. As an IT Support Apprentice you will gain practical experience and a nationally recognised Level 3 apprenticeship qualification. On successful completion you will be well placed to progress into more senior IT roles or further technical qualifications.

Apply now!

Apply Now

Refine Your Search

apprenticeship jobs in hereford hr1

IT Helpdesk Support Apprentice

Apprentice Autocare Technician

Qualified / Trainee Dental Nurse

Apprentice Work Planner

Finance Early Careers Talent Community (Apprenticeships & Graduate Opportunities)

Bar and Waiting Staff

Health Care Support Worker - Drop In Sessions

Apprentice Carpenter

Apprentice Ward Clerk

Apprentice Customer Service Practitioner – Procurement

Nursery Assistant (Apprenticeship)

Wine Auction Operations and Business Administration Apprenticeship

Apprentice Service Advisor

Vehicle Parts Advisor Apprenticeship

Apprentice Mortgage Financial Services Administrator

Apprentice

Commis Chef

Customer Service Advisor Apprenticeship – Johnsons Mazda Gloucester

Apprentice Warehouse Person

IT Apprentice

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