Work from home Work, Jobs in Finmere, Bkm (with Salaries)

Customer Service Advisor II (Remote UK)
Fanatics Collectibles —Milton Keynes
- Weekend availability
- Remote
- Microsoft Word
- CRM software
- English
Quick apply
1d
Graduate Office Assistant
University of Oxford —Oxford
- £28,437 - £32,108 a year
- Full-time
- Remote
- Databases
- University
- Organisational skills
4d
Technology Business Analyst
Complii —Northampton
- Full-time
- Remote
- Agile
Quick apply
Customer Retention Specialist
Agria Pet Insurance —Aylesbury
- Full-time
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
Quick apply
3d
Final MileTerritory Manager
Evri —Northampton
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
14d
Head of Fire
Zeta Compliance Services Ltd —Bicester
- Full-time
- Remote
- Management
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Sales Account Manager - Remote
eSIM Go —Banbury
- £35,000 - £45,000 a year
- Remote
- Business development
Quick apply
3d
Digital Experience Lead
Complii —Northampton
- Full-time
- Remote
- Product management
Quick apply
Full Stack Web Developer - Remote
eSIM Go —Banbury
- £40,000 - £45,000 a year
- Remote
- English
- JavaScript
- APIs
Quick apply
Mortgage Advisor
The Mortgage Experts —Bletchley
- £60,000 - £100,000 a year
- Remote
Quick apply
Graduate / Assistant Designer - Freelancer
Gillespies —Oxford
- Remote
- Communication skills
Quick apply
Full Stack Developer- Mobile - Remote
eSIM Go —Banbury
- £40,000 - £45,000 a year
- Remote
- English
- APIs
- AI
Quick apply
TPA Liability Claims Handler
Crawford & Company Adjusters (UK) Ltd —Milton Keynes
- Remote
- Customer service
- Organisational skills
- Communication skills
Quick apply
Machine Learning Scientist
University of Oxford —Oxford
- £39,424 - £43,984 a year
- Full-time
- Remote
- Doctoral degree
- Computer Science
- Machine learning
Specialist Protection Adviser
LifeSearch —Milton Keynes
- £30,000 - £33,000 a year
- Full-time
- Remote
- Tax experience
- Work from home
Quick apply
Key Account Manager, Mandarin and English Speaking
Spreetail —Leighton Buzzard
- Full-time
- Remote
- English
- Bachelor's degree
- No degree
Quick apply
Area Sales Consultant
The Opportunity Provider —Oxford
- From £27,000 a year
- Full-time
- Remote
- CRM software
- Business development
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Head of FM Key Accounts
PHSGroup —Milton Keynes
- Remote
- Continuous improvement
- Leadership
- Communication skills
- Free parking
- Employee discount
Business Development Manager (BDM) - Oxford- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Oxford
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Client Account Manager
FAI Farms —Oxford
- £40,000 - £50,000 a year
- Remote
- Business development
- Project management
- No degree
- Annual leave
- Sick pay
Quick apply

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Customer Service Advisor II (Remote UK)

Fanatics Collectibles -
Milton Keynes

Quick apply

Job details

1 day ago

Qualifications

Live chat
Microsoft Word
CRM software
Client engagement
Case note recording
Case record updates
English
Microsoft Office Suite
Organisational skills
Customer interaction
Communication skills
Time management

Full job description

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Team

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

Customer Services Advisors act as a liaison between Fanatics Collectibles and our consumers as a single point of contact to all customer inquiries regarding products, policies, and services available. This role reports directly to the Customer Service Manager.

Responsibilities

Provide exceptional customer support by acting as the primary point of contact for Topps customers, resolving enquiries across products, orders, accounts, and services.
Deliver a high standard of customer service through multiple communication channels, including email, live chat, phone, and other supported platforms.
Create positive customer experiences by using sound judgement, taking ownership of issues, and delivering timely, accurate, and customer-focused resolutions.
Respond to customer enquiries in a professional, compliant, and empathetic manner while meeting service level expectations and company policies.
Represent Topps and Fanatics Collectibles professionally, acting as a brand ambassador in every customer interaction.
Build trust and long-term relationships with customers through clear communication, product knowledge, and consistent service.
Develop and maintain a strong understanding of Topps products, promotions, and internal processes to provide accurate guidance and support.
Collaborate with cross-functional teams to investigate and resolve customer issues, escalating cases where appropriate to achieve the best possible outcome.
Accurately document customer interactions and maintain detailed case records in internal systems.
Support continuous improvement by identifying recurring customer issues, providing feedback, and contributing to process enhancements.
Carry out additional duties and projects as required to support the Customer Support team and wider business.

Skills and Experience

Passionate about delivering exceptional customer service with a customer-first mindset.
Previous experience in a customer service or customer support role (1–2 years preferred).
Experience as a collector, sports fan, or within the auction industry is highly advantageous, bringing an understanding of the passion, emotion, and trust customers place in acquiring rare, valuable, and highly sought-after items
Excellent written and verbal communication skills in English, with a high standard of grammar and spelling.
Strong interpersonal skills with the ability to build rapport and communicate effectively with customers and colleagues.
Excellent listening skills with the ability to demonstrate empathy, exercise sound judgement, and proactively resolve customer enquiries.
Ability to work independently and collaboratively within a fast-paced, high-volume customer support environment.
Strong organisational and time management skills, with the ability to prioritise workload and meet service level expectations.
Effective problem-solving skills with a keen attention to detail and the ability to manage multiple tasks simultaneously.
Adaptable, resilient, and solution-oriented, with the confidence to think creatively and embrace change.
Comfortable using customer service platforms and CRM systems; experience with Shopify, Genesys Cloud, Kustomer, or similar systems is advantageous.
Proficient in Microsoft Office applications, including Word and Excel.
Flexible and willing to work a variety of shifts, including evenings and weekends.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Subject to applicable laws, Fanatics Collectibles may choose to run a background check.

Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.

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Refine Your Search

work from home jobs in finmere, bkm

Customer Service Advisor II (Remote UK)

Graduate Office Assistant

Technology Business Analyst

Customer Retention Specialist

Final MileTerritory Manager

Head of Fire

Sales Account Manager - Remote

Digital Experience Lead

Full Stack Web Developer - Remote

Mortgage Advisor

Graduate / Assistant Designer - Freelancer

Full Stack Developer- Mobile - Remote

TPA Liability Claims Handler

Machine Learning Scientist

Specialist Protection Adviser

Key Account Manager, Mandarin and English Speaking

Area Sales Consultant

Head of FM Key Accounts

Business Development Manager (BDM) - Oxford- Circa 41k Package - 53k OTE Uncapped

Client Account Manager

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