Premium client services Work, Jobs in Wick, Wsx (with Salaries)

1st Line IT Support Engineer
Fentons Business IT Solutions —Littlehampton
- £23,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Work from home
- Referral programme
Quick apply
4d
Account Executive, UK (Remote)
Linnworks —Chichester
- Remote
- CRM software
- Sales
- Salesforce
- Employee assistance programme
- Life insurance
4d
Medical Records Administrator
Spire Healthcare —Hove
- 8 hour shift
- Computer literacy
- Annual leave
- Employee assistance programme
Luxury watch operations assistant
L.Catheralls watches & jewellery —Rowlands Castle
- £1,500 - £2,500 a month
- Part-time
- Sales
- Social media management
- Business development
- Free parking
- Store discount
Quick apply
Associate Partner Manager, EMEA (Manchester Based)
Linnworks —Chichester
- Business development
- Communication skills
- Employee assistance programme
- Life insurance
Director of Partnerships, EMEA
Linnworks —Chichester
- Remote
- Business development
- Travel
- Leadership
- Employee assistance programme
- Life insurance
Branch Manager - Chichester
GoldUnion —Chichester
- £30,000 - £60,000 a year
- No experience needed
- Financial services
- Communication skills
- Paid training
- Annual leave
General Assistant
Restaurant Associates —Burgess Hill
- £13.45 an hour
- Full-time
- Hospitality
- Customer service
- Restaurant
- Employee discount
Care Assistant
Cera Care —Brighton
- £16.85 - £17.10 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
Employment Specialist
Southdown —Brighton
- £28,640 a year
- Communication skills
- Annual leave
Housekeeper/Cleaner
The it List —Chichester
- £16 an hour
- Part-time
- Customer service
- Cooking
- Travel
- Flexible schedule
Quick apply
12d
Registered Nurse- Pre-Assessment
Spire Healthcare —Hove
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Advertising Sales Executive
LOCALiQ —Brighton
- £30,000 - £35,000 a year
- Full-time
- Sales
- Travel
- Communication skills
- Employee discount
Quick apply
4d
Part time Beauty Therapist
The Beauty Rooms —Horsham
- £12.21 - £13.00 an hour
- Part-time
- Customer service
- English
- In-person
- Employee stock purchase plan
- Employee discount
Quick apply
Software Engineer
Linnworks —Chichester
- Remote
- Management
- Mentoring
- Employee assistance programme
- Life insurance
6d
Hospitality Team Leader
Sodexo —Brighton and Hove
- £12.71 - £13.00 an hour
- Weekend availability
- Serving
- Hospitality
- Bar
Quick apply
AIT Test Technician
Expleo —Portsmouth
- Day shift
- Engineering
- Assembly
- Travel
AIT Assembly Operations Quality Inspector
Expleo —Portsmouth
- Computer literacy
- Microsoft Office
- Assembly
Linen Porter
Hotelcare —Lewes
- £13.25 - £13.75 an hour
- Part-time
- Hotel
- Resort
- Time management
- Annual leave
- Flexible schedule
Quick apply
Senior Mechanical Technician - AIT
Expleo —Portsmouth
- Engineering
- Assembly
- Mechanical knowledge

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premium client services jobs near wick, wsx

1st Line IT Support Engineer

Fentons Business IT Solutions
Littlehampton

Quick apply

Job details

Permanent | Full-time
£23,000 - £28,000 a year
4 days ago

Benefits

Casual dress
Additional leave
Company pension
Work from home
Company events
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Outlook
Customer service
Windows
IT support
Customer relationship management
Computer networking
Communication skills
Active Directory

Full job description

1st Line IT Support Engineer – £23,000–£28,000 | Sussex | Work from Home

Location: Littlehampton, West Sussex (Hybrid: Home, Office, Client Sites)

Job Type: Full-time, Permanent (37.5 hours/week, rota between 8:00am – 5:30pm)

About Us
Fentons Business IT Solutions is a leading Managed IT Service Provider supporting clients across Sussex, Kent, and Hampshire since 2007. We pride ourselves on delivering a premium support experience and building long-term client relationships.

The Role
As a 1st Line IT Support Engineer, you will be the first point of contact for our clients, providing friendly, professional, and efficient IT support. You will resolve common technical issues, log and triage tickets accurately, and escalate more complex problems to senior engineers when required.

You will play a key role in delivering an excellent client experience and ensuring issues are handled promptly and professionally.

Key Responsibilities

Act as the first point of contact for inbound support requests via phone, email, and service desk
Log, prioritise, and manage support tickets in line with service desk processes
Resolve 1st line issues across desktops, laptops, printers, and common software applications
Provide remote support to end users and guide them through solutions in clear, non‑technical language
Escalate issues to 2nd line engineers where appropriate, ensuring clear and accurate handover notes
Maintain accurate ticket updates, time recording, and documentation
Assist with new user setups, device builds, and basic onboarding tasks
Monitor alerts and respond to issues within agreed skill set
Contribute to a positive team environment and a consistently high standard of customer service
Travel to client sites occasionally when required

Skills & Experience

Essential:

Previous experience in an IT support or customer service environment
Excellent communication skills and professional telephone manner
Strong customer service mindset and willingness to help
Basic troubleshooting knowledge of Windows 10/11
Familiarity with Microsoft 365 (Outlook, Teams, OneDrive)
Ability to follow processes, document work clearly, and manage multiple tasks
A keen interest in IT and eagerness to learn

Desirable:

Experience working in a Managed Service Provider (MSP) environment
Exposure to Active Directory or Entra ID user management
Basic networking knowledge (IP addressing, Wi‑Fi, connectivity)
Any relevant IT certifications or study towards them

Benefits

Extra day off to enjoy your birthday
Performance-related bonus scheme
Team (paid for) social events
Relaxed and friendly atmosphere, with a professional approach
Flexibility to work from home (high-spec IT equipment provided)
Highly experienced team for support and development
Increased holiday with length of service
Highly competitive pay with annual salary reviews
Training and learning development with qualification support
Mileage allowance
Relaxed and friendly atmosphere and culture, whilst being professional

What We Offer

A supportive team environment with mentoring from experienced engineers
Structured learning and development pathway for 1st line engineers
Exposure to a wide range of technologies and client environments
Opportunities to progress into 2nd line and project‑based work

Job Types: Full-time, Permanent

Pay: £23,000.00-£28,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
On-site parking
Referral programme
Sick pay
Work from home

Ability to commute/relocate:

Littlehampton BN17 7TL: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you currently live within 20 miles of Littlehampton?

Experience:

MSP: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Littlehampton BN17 7TL

Quick apply

Refine Your Search

premium client services jobs in wick, wsx

1st Line IT Support Engineer

Account Executive, UK (Remote)

Medical Records Administrator

Luxury watch operations assistant

Associate Partner Manager, EMEA (Manchester Based)

Director of Partnerships, EMEA

Branch Manager - Chichester

General Assistant

Care Assistant

Employment Specialist

Housekeeper/Cleaner

Registered Nurse- Pre-Assessment

Advertising Sales Executive

Part time Beauty Therapist

Software Engineer

Hospitality Team Leader

AIT Test Technician

AIT Assembly Operations Quality Inspector

Linen Porter

Senior Mechanical Technician - AIT

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