Technical support engineer emea Work, Jobs in Redhill (with Salaries)

Sr. Customer Success Engineer, EMEA
Censys —London
- £93,000 - £107,000 a year
- Remote
- Organisational skills
- APIs
- Communication skills
AI and Machine Learning Engineer (2 Year Fixed Term Contract)
Mitsubishi Power EMEA —London
- Full-time
- Computer Science
- CAD
- Engineering
Quick apply
Contracts Manager, EMEA
Anthropic —London
- £140,000 - £180,000 a year
- Hybrid work
- Sales
- Bachelor's degree
- Contracts
- Flexible schedule
Senior Solution Architect - EMEA North
Camunda Careers —London
- £144,900 - £429,900 a year
- Full-time
- Remote
- Azure
- Sales
- Java
EMEA Client Facing Technology Enablement Lead
PIMCO —London
- Full-time
- Sales
- Communication skills
- Marketing
IT Support Engineer
Airwallex —London
- Full-time
- Google Suite
- English
- Computer networking
4d
Staff QA Engineer
Metrea Management LLC —London
- Full-time
- Travel
- Mentoring
- Organisational skills
- Annual leave
6d
RVP, Priority Support Engineering - EMEA
Snowflake —London
- Oracle
- Sales
- AWS
DevOps Engineer
Nice —London
- Remote
- Azure
- AWS
- Scripting
Lead DevOps Engineer
Nice —London
- Remote
- Azure
- AWS
- Scripting
Field Service Engineer - UK
Life Sciences Ireland and UK —Fetcham
- Computer literacy
- Travel
- Computer skills
Quick apply
10d
Network Engineer
Metrea Management LLC —London
- Full-time
- Hybrid work
- Azure
- AWS
- Travel
- Annual leave
Senior Data Engineer (EU, EMEA Remote)
SavvyMoney —London
- Full-time
- Remote
- Java
- Mentoring
7d
IT Systems Engineer
HoistGroup —London
- DevOps
- English
- Hotel
Quick apply
Production Support Engineer (9 Month FTC)
WPP Production —London
- Weekend availability
- Hybrid work
- Management
- Scripting
- Organisational skills
Quick apply
6d
Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology
Amazon UK Services Ltd. —London
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Senior DevOps Engineer
London Stock Exchange Group —London
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Engineering
7d
Platform Engineer
London Stock Exchange Group —London
- Full-time
- Azure
- DevOps
- SQL
Infrastructure Engineer
Blinx Technology —London
- Full-time
- Hybrid work
- Azure
- Oracle
- English
Quick apply
Senior Technical Account Manager EMEANAM
Antavo —London
- Full-time
- Remote
- English
- SQL
- JavaScript
- Flexible schedule
Quick apply

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Sr. Customer Success Engineer, EMEA

Censys -
London

Apply Now

Job details

£93,000 - £107,000 a year

Qualifications

Jira
SSL
Network Protocols
Splunk
REST
Organisational skills
APIs
ServiceNow
Cybersecurity
SaaS
Communication skills
Python

Full job description

Company Background

Censys’ mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry’s most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide.

Role Summary:

In this role, you will report to the Manager, Customer Success and Support. You'll collaborate with a team of experts dedicated to delivering white-glove service to our most important customers. As a Senior CSE, you’ll be a product expert, who loves solving problems and going the extra mile to ensure no stone is left unturned. You’ll serve as a coach and trusted advisor during the training, implementation, and adoption phases of the customer lifecycle and be a trusted partner for all support requests.

Location: This is a fully remote position within the United Kingdom, with a preference for being located around the London metro area.

What You’ll Do:

Partner with the Customer Success organization to deliver a world-class, white-glove customer experience
Own the technical success of a portfolio of strategic customers, serving as a trusted advisor across onboarding, implementation, and adoption
Manage and resolve support requests from simple to highly complex, acting as the primary escalation point for high-impact customer issues
Proactively identify risks to customer health and drive mitigation plans to reduce time to value
Lead complex implementations from technical discovery through production rollout
Guide customers in deploying, troubleshooting, and optimizing integrations such as Cloud Connectors, Splunk, Jira, and ServiceNow
Translate customer business and security objectives into scalable technical solutions
Represent the customer perspective by identifying trends and sharing actionable feedback with Product and Engineering
Help define success metrics and feedback loops for new product launches
Mentor CSEs and contribute to evolving internal processes, runbooks, and support standards
Serve as a subject matter expert and escalation resource for complex technical challenges

What You’ll Bring:

4+ years of experience in a technical, customer-facing role, ideally within a cybersecurity SaaS environment
Proven experience owning complex customer relationships and driving technical outcomes
Strong understanding of security tooling, cloud providers, and common network protocols, including SSL/TLS
Advanced proficiency in Python and comfort working with REST APIs
Ability to influence without authority and collaborate effectively across teams
Excellent communication, organizational, and troubleshooting skills
Comfort operating with ambiguity in a fast-paced, high-growth environment
A self-starter mindset with a resourceful, “figure-it-out” attitude and a strong customer focus

The annual base salary range for this role will be around £93,000 - £107,000, plus bonus eligibility and equity.

In addition to our great compensation package, our benefits are effective on day one and include but are not limited to: 401k match, health, vision, dental, and more! Please see our careers page for more details.

This is a fully remote position with no expectation to come into an office, but must be located in or around London, in the United Kingdom.

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Refine Your Search

technical support engineer emea jobs in redhill

Sr. Customer Success Engineer, EMEA

AI and Machine Learning Engineer (2 Year Fixed Term Contract)

Contracts Manager, EMEA

Senior Solution Architect - EMEA North

EMEA Client Facing Technology Enablement Lead

IT Support Engineer

Staff QA Engineer

RVP, Priority Support Engineering - EMEA

DevOps Engineer

Lead DevOps Engineer

Field Service Engineer - UK

Network Engineer

Senior Data Engineer (EU, EMEA Remote)

IT Systems Engineer

Production Support Engineer (9 Month FTC)

Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology

Senior DevOps Engineer

Platform Engineer

Infrastructure Engineer

Senior Technical Account Manager EMEANAM

I want to receive the latest job alerts for technical support engineer emea in redhill

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