Helpdesk manager Work, Jobs in Bordon, Ham (with Salaries)

Operations Manager - Property Maintenance (Fabric)
IPM Facilities Ltd —Bordon
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Management
- Continuous improvement
- Free parking
Quick apply
2h
Customer Services Adviser
Havant & South Downs College —Alton
- £8,940.22 - £24,703.40 a year
- Part-time
- Front desk
IT Technical Services Manager
Eton College —Windsor
- Up to £50,000 a year
- Full-time
- School
- Employee assistance programme
11d
Order Processing Specialist
Thermo Fisher Scientific —Horsham
- Full-time
- Computer literacy
- ERP systems
- Maths
16h
IT Administrator
The Brain Tumour Charity —Fleet
- £29,000 a year
- Full-time
- Hybrid work
- Communication skills
1d
Technical Services Manager
Academy of Contemporary Music —Guildford
- £30,000 - £37,000 a year
- Full-time
- Team management
- Organisational skills
- Budgeting
Quick apply
14d
Medical Receptionist/Administrator
Kings Corner Surgery —Ascot
- From £12.71 an hour
- Part-time
- Windows
- Administrative experience
- Mentoring
- Free parking
- Life insurance
Quick apply
14d
Facilities and Health & Safety Manager
Motion Applied —Camberley
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
- Annual leave
Quick apply
7d
Property Services Coordinator
Wentworth Club —Virginia Water
- Full-time
- English
Quick apply
1d
Lead Engineer
Emcor —Chandlers Ford
- Up to £55,000 a year
- Full-time
- Computer literacy
- HVAC
- Budgeting
- Employee assistance programme
- Referral programme
Quick apply
Service Engineer
OSI Maritime Systems —Waterlooville
- Military
- Engineering
- Windows
- Annual leave
- Flexible schedule
Quick apply
Mechanical Fitter
Emcor —Theale
- Up to £42,000 a year
- Full-time
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
HVAC Technician (Slough/Reading)
City Facilities Management (UK) —Reading
- £46,994 a year
- Overtime
- Customer service
- Travel
- HVAC
- Employee discount
- Life insurance
Customer Success Assistant
Lifelong Mobility —Farnham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
7d
IT Director
Propel Together —Wokingham
- APIs
- Leadership
13d
CRM Stabilisation Transition Manager
Guide Dogs for the Blind Association —Reading
- £56,000 - £59,727 a year
- Call to connect
- Hybrid work
- Annual leave
- Employee discount
4d
CL2 Laboratory Technician
Pirbright Institute —Pirbright
- Computer literacy
- Laboratory experience
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
4d
Senior Technical Services Technician
Academy of Contemporary Music —Guildford
- £30,000 - £32,000 a year
- Full-time
- Computer literacy
- First Aid Certification
- Organisational skills
Quick apply
14d
Client Service Administrator
BidvestNoonan —West Byfleet
- £26,227.50 a year
- Monday to Friday
- Communication skills
Quick apply

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Operations Manager - Property Maintenance (Fabric)

IPM Facilities Ltd
Bordon

Quick apply

Job details

Full-time
£40,000 - £45,000 a year
2 hours ago

Benefits

Free parking
Additional leave
Company pension

Qualifications

Microsoft Word
Pricing
Driving Licence
Management
Contract preparation
Operations management
Stakeholder collaboration
Client engagement
Facilities management
Internal department liaison
Continuous improvement
Relationship management
Ongoing financial performance monitoring
Budgeting
Financial management
Negotiation

Full job description

IPM Facilities is a growing leader in commercial property and grounds maintenance, driven by a dynamic team of specialists. We are committed to creating inspiring environments, fostering staff development, and building lasting client partnerships. Alongside maintenance contracts, we offer 24/7 support through our responsive service desk, collaborating with operations managers and suppliers to ensure exceptional service.

As part of our expansion, we are seeking an experienced Operations Manager to join our Head Office in Bordon. In this role, you will manage a portfolio of high-profile clients across multiple sites, including business and retail parks. Your responsibilities include overseeing property maintenance services, optimising resources, and driving continuous improvement to meet client expectations and regulatory standards.

A key part of this role will be achieving and exceeding set monthly financial targets as well as managing subcontractors to deliver high-quality work within deadlines and budgets, maintaining strict health and safety standards. Your leadership will ensure safe, operational, and visually impeccable properties, strengthen client relationships, and achieve business goals.

Your main responsibilities will include, but are not limited to:

Oversee daily operations and work programs within your portfolio, ensuring progress aligns with schedules, client expectations, and targeted outcomes.
Collaborate with teams, including helpdesk and accounts, to ensure seamless communication and service delivery to clients.
Hold regular progress meetings with subcontractors and internal teams to review work status, resolve issues, and drive continuous improvement.
Manage assigned client portfolios by building and maintaining strong relationships through regular meetings, updates on maintenance progress, and identifying opportunities to develop new client connections.
Monitor income and financial targets monthly with each client to ensure progress aligns with achieving sustainable relationships.
Monitor and manage contract expenditure, income, and financial targets to ensure sustainability and client satisfaction.
Assist in pricing contract add-ons, extra works, and new bids to support business growth.
Support the preparation of quotes, tenders, contracts, and sales agreements, contributing to strategies that maximise revenue.
Manage and coordinate subcontractors and direct employees, ensuring high-quality work, adherence to schedules, and compliance with Health and Safety regulations.

Role Requirements

A proven record of negotiation and sales delivery.
Proven knowledge and a minimum of 2 years’ experience in operational management within commercial property maintenance, including a strong proficiency in budgetary and financial management.
Excellent IT skills, including proficiency in Excel and Word.
Ability to communicate and collaborate effectively with customers, employees, and subcontractors at all levels.
A high level of focus on service delivery standards, ensuring the achievement of targeted results.
A sound appreciation of modern business processes, with a commitment to best practices, innovation, and continuous improvement.
Demonstrated capability as a negotiator, with the ability to manage an efficient and transparent diary for effective time management.
Hold a full clean drivers licence.

What you’ll receive in return:

23 days holiday per annum, plus 8 bank holidays (pro rata, contractual)
4 extra wellness days per year (After Probation)
Bonus Scheme (After probation)
Group Life Assurance Benefit Scheme
Auto Enrolment Pension
Real Living Wage Employer

IPM Facilities Ltd is an equal opportunities employer and is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

To ensure we do not create any barriers in our selection process, and to help us implement our equal opportunities policy effectively, if you have a disability or impairment (including autism), please make us aware if you would you like us to provide any reasonable adjustments for the recruitment process. Please note you will need to let us know what adjustments are needed or provide any reports before your interview/assessment.

Job Types: Full-time, Permanent

Pay: £40,000.00-£45,000.00 per year

Benefits:

Additional leave
Company pension
Free parking

Work Location: Hybrid remote in Bordon

Quick apply

Refine Your Search

helpdesk manager jobs in bordon, ham

Operations Manager - Property Maintenance (Fabric)

Customer Services Adviser

IT Technical Services Manager

Order Processing Specialist

IT Administrator

Technical Services Manager

Medical Receptionist/Administrator

Facilities and Health & Safety Manager

Property Services Coordinator

Lead Engineer

Service Engineer

Mechanical Fitter

HVAC Technician (Slough/Reading)

Customer Success Assistant

IT Director

CRM Stabilisation Transition Manager

CL2 Laboratory Technician

Senior Technical Services Technician

Client Service Administrator

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