Cloud support engineer Work, Jobs in Remote (with Salaries)

Technical Support Engineer
Axonius —Remote
- Remote
- Databases
- Analytics
Support Engineer
Zone & Co —Remote
- Remote
- Google Suite
- Computer Science
- AWS
14d
Technical Support Engineer
Nice —Remote
- Computer Science
- Bachelor's degree
- Mentoring
11d
3rd Line Support Engineer (Remote)
Transputec Limited —Remote
- £30,000 - £40,000 a year
- Full-time
- Remote
- Azure
- Windows
- Microsoft Office
Quick apply
9d
Junior DevOps
Mad Devs —Remote
- Remote
- Google Suite
- DevOps
- Continuous improvement
- Paid training
- Flexible schedule
Associate Software Engineer
3Solutions —Remote
- £27,418.93 - £83,962.27 a year
- Part-time
- Remote
- Azure
- Java
- SQL
Quick apply
DevOps Engineer- Night Shift(10:00 PM - 6:00 AM)
Nice —Remote
- Weekend availability
- Remote
- Computer Science
- DevOps
- AWS
Solutions Engineer | UK | Remote
Grafana Labs —Remote
- £99,000 - £124,000 a year
- Remote
- Communication skills
- Annual leave
Software Engineer - FinCrime
ZEPZ TECHNOLOGY SERVICES LIMITED —Remote
- Remote
- Annual leave
- Employee discount
9d
Staff Backend Engineer - Alerting | UK | Remote
Grafana Labs —Remote
- £103,958 - £124,750 a year
- Remote
- Java
- C++
- Communication skills
- Annual leave
Machine Learning Engineer
Olive Jar Digital —Remote
- Full-time
- Remote
- Machine learning
- AI
- Annual leave
Devops Engineer
Olive Jar Digital —Remote
- Full-time
- Remote
- DevOps
- Annual leave
Quality Engineer (SDET)
StarCompliance —Remote
- Full-time
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
Data Engineer
Synapri —Remote
- Up to £50,000 a year
- Remote
- Azure
- Communication skills
Technical Support Engineer
Saviynt —Remote
- Full-time
- Remote
- Databases
- Scripting
- Communication skills
Data Engineer
ScanSan Properties —Remote
- From £26,000 a year
- Full-time
- Hybrid work
- APIs
- In-person
- Work from home
Quick apply
1d
Cloud Integration Engineer
Amentum —Remote
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Employee assistance programme
- Flexible schedule
14d
Team Lead, Technical Support
Nice —Remote
- Remote
- Computer Science
- Bachelor's degree
- Mentoring
Software Engineer - Synthetic Monitoring | UK | Remote
Grafana Labs —Remote
- £72,000 - £90,000 a year
- Remote
- AI
- Annual leave
8d
DevOps Engineer- Late Shift(2 PM - 10PM)
Nice —Remote
- Remote
- AWS

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Technical Support Engineer

Axonius -
Remote

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Job details

Qualifications

Authentication
Technical troubleshooting
TCP
Incident queue management
Ticket management
cURL
MongoDB
Databases
SSL
B2B
Technical writing
Help desk
Analytics

Full job description

The Technical Support Engineering team serves as the global foundation for customer success by providing expert technical assistance and driving efficient solutions to complex product challenges. As a Technical Support Engineer, you will act as a primary point of contact and escalation lead, ensuring high-quality incident resolution and continuous process improvement. The mission of this team is to deliver exceptional technical support through meticulous troubleshooting and proactive knowledge sharing.

Responsibilities

Manage the full lifecycle of assigned technical support tickets, performing routine follow-ups and documentation within the case management system.
Author and maintain internal and external knowledge-base articles, how-to guides, and troubleshooting documentation.
Analyze ticket patterns and provide objective feedback to management regarding improvements to support processes and procedures.

Minimum Qualifications

3+ years of professional experience in a Technical Support role, specifically within the software or technology sectors.
Professional experience in troubleshooting networking fundamentals, including TCP/IP, routing, subnets, firewall rules, and proxy connectivity.
Experience utilizing RESTful APIs and navigating Linux Shell environments to perform technical tasks in an enterprise setting.
Proven ability to translate complex technical concepts into written business-to-business documentation and escalation notes for senior engineering teams.

Preferred Qualifications

Experience reading or writing code, with a specific proficiency in Python.
Ability to analyze application logs, build cURL commands, and utilize data sets to resolve technical issues.
Technical experience troubleshooting TLS, SSL certificates, and SAML authentication protocols.
Proficiency with database platforms and the ability to troubleshoot data retrieval issues.
Hands-on experience with MongoDB and OpenVPN.
Professional experience managing and troubleshooting applications within Docker containers.

#LI-REMOTE

#LI-AZ1

About Axonius:

Axonius transforms cyber asset intelligence into actionability. With the Axonius Asset Cloud, customers preemptively tackle high-risk and hard-to-spot threat exposures, misconfigurations, and overspending. The integrated platform brings together data from every system in an organization's IT infrastructure to optimize mission-critical risk, performance, and cost measures via actionable intelligence.

Covering cyber assets, software, SaaS applications, identities, vulnerabilities, infrastructure, and more, Axonius is the one place to go for Security, IT, and GRC teams to continuously drive actionability across the organization. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius supports millions of assets for leading customers across industries and around the world.

Axonius makes it a priority to invest in our people with competitive compensation and benefits, growth opportunities, community-building, and so much more. Learn more about benefits at Axonius.

At Axonius we support a diverse and inclusive workplace and believe in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status.

Axonius participates in E-Verify. To learn more, please review the E-Verify Participation Poster (PDF) and the Right to Work Poster (PDF). By submitting your application to us, you acknowledge that your personal data will be processed in accordance with our Global Job Candidate Privacy Notice.

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Refine Your Search

cloud support engineer jobs in remote

Technical Support Engineer

Support Engineer

Technical Support Engineer

3rd Line Support Engineer (Remote)

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Associate Software Engineer

DevOps Engineer- Night Shift(10:00 PM - 6:00 AM)

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Quality Engineer (SDET)

Data Engineer

Technical Support Engineer

Data Engineer

Cloud Integration Engineer

Team Lead, Technical Support

Software Engineer - Synthetic Monitoring | UK | Remote

DevOps Engineer- Late Shift(2 PM - 10PM)

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