Job title: HR Support Apprentice - Level 3
Department: Human Resources / Talent Acquisition
Location: Solihull / Hybrid Working
Responsible to: HR Manager
Responsible for: Supporting the HR team with HR administration, employee records, recruitment, onboarding, employee lifecycle processes, HR systems and related People initiatives.
About TXO
At TXO, we are transforming technology for a more sustainable future. Our people enable organisations worldwide to optimise and transform technology across its entire lifecycle, helping customers unlock value while reducing environmental impact through circular economy solutions.
Working at TXO means contributing to real-world change. Our global teams support critical infrastructure for customers in more than 140 countries, extending the life of technology, reducing waste and helping organisations operate more sustainably.
We combine global reach with local expertise, creating opportunities to work on complex challenges across technology, commercial, operational and business disciplines. Our culture is built on collaboration, innovation and technical excellence, empowering our people to deliver practical solutions that make a measurable difference.
As we continue to grow globally, backed by TowerBrook Capital Partners' impact strategy, we are committed to building an inclusive environment where our people can develop, thrive and help shape the future of sustainable technology.
Company values
Our core values are part of our DNA and fundamental in driving our work forward, each and every day.
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Focused in our delivery, operations, standards, behaviour and attitude.
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Dynamic in our thinking and innovative in our approach.
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Trusted by our colleagues, community, shareholders, suppliers and our customers.
Job function
Reporting to the HR Manager, the HR Support Apprentice will join our growing People/HR team in Solihull and gain practical, hands-on experience across a broad range of HR activities while working towards a Level 3 HR Support apprenticeship qualification.
This is an excellent opportunity for someone starting their career in Human Resources who is enthusiastic about developing their knowledge and professional skills.
Working alongside experienced HR professionals, the successful candidate will support the day-to-day delivery of HR services across the business and gain exposure to areas including the employee lifecycle, HR administration, recruitment, onboarding, employee engagement, HR systems, policies and procedures.
The role will combine workplace experience with formal apprenticeship learning, providing a strong foundation for a successful career in Human Resources.
Specific responsibilities
The following outlines the primary areas of responsibility. Additional responsibilities or functions may be required as necessary to support the business.
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Provide day-to-day administrative support to the HR team.
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Maintain accurate and up-to-date employee records and HR systems.
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Assist with employee onboarding and offboarding processes.
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Support recruitment activities, including arranging interviews, preparing documentation and maintaining candidate records.
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Assist with the preparation and administration of new starter documentation and contracts.
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Respond to routine HR queries and escalate more complex matters appropriately.
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Support the administration of employee absence, annual leave and other HR records.
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Assist with HR reports, spreadsheets and basic data analysis.
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Ensure HR documentation and records are maintained accurately and confidentially.
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Support the organisation of HR meetings, training sessions and employee engagement activities.
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Assist with the administration of performance management and employee development processes.
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Support the HR team with company policies, procedures and internal communications.
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Gain exposure to employee relations processes, including disciplinary, grievance and absence procedures, under appropriate supervision.
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Assist with HR projects and continuous improvement initiatives.
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Work collaboratively with managers and colleagues across the business.
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Maintain confidentiality and handle sensitive employee information professionally.
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Complete apprenticeship learning, assessments and development activities as required.
About You
We are looking for someone who is:
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Interested in building a career in Human Resources.
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Enthusiastic, reliable and willing to learn.
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Organised and able to manage multiple tasks.
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Comfortable communicating with people at different levels of an organisation.
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Professional, approachable and able to maintain confidentiality.
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Accurate and detail focused.
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Confident using computers and willing to learn new systems.
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A good team player who enjoys working collaboratively.
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Proactive and able to use their initiative.
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Committed to completing their apprenticeship and developing professionally.
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Good standard of written and verbal communication
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Experience in Microsoft Office applications, particularly Word and Excel.
Previous HR experience is not required. We are looking for the right attitude, potential and willingness to learn.
Why Join TXO?
At TXO, we believe our people are fundamental to our success. We aim to create a collaborative environment where individuals can develop their skills, contribute ideas and make a genuine impact. TXO promotes professional development and flexible working arrangements where possible.
As an apprentice, you will have the opportunity to:
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Earn while you learn.
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Gain a nationally recognised Level 3 HR Support qualification.
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Receive practical experience within a growing international organisation.
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Learn from experienced HR professionals.
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Build a strong foundation for a career in Human Resources.
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Develop transferable professional and communication skills.
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Gain exposure to different areas of the employee lifecycle.
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Potentially progress your career within TXO following successful completion of the apprenticeship.
Equal Opportunities
TXO is committed to creating an inclusive and supportive working environment where everyone is given the opportunity to develop and succeed. We welcome applications from individuals from all backgrounds and are committed to ensuring our recruitment and employment practices are fair, inclusive and free from discrimination.
