Credit controller Work, Jobs in Stalybridge, Gtm (with Salaries)

Credit Controller
AskRose Ltd —Altrincham
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Financial services
- In-person
Quick apply
5h
Credit Controller (Dutch Speaking)
Bibby Financial Services —Salford
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
Quick apply
21h
Credit Control Team Leader
EG Group —Horwich
- Up to £34,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Team management
- Communication skills
- Free parking
- Annual leave
Collections Advisor B2B
Worldpay (UK) Limited —Manchester
- Full-time
- Hybrid work
- Microsoft Word
- IT
- Communication skills
Quick apply
4d
Finance Assistant
The Digital DRA —Halifax
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Employee discount
Quick apply
8h

More jobs to discover

Find similar jobs that you might be interested in.

Credit Controller (Dutch Speaking)
Bibby Financial Services —Salford
Building strong, long-term relationships with customers. Having telephone-based credit control and risk assessment conversations.
£28,000 - £30,000 a year
Quick apply
21h

I want to receive the latest job alerts for credit controller in stalybridge, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Credit Controller

AskRose Ltd
Altrincham

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year
5 hours ago

Qualifications

CRM software
Financial Conduct Authority guidelines
Accounts receivable
Customer service call handling
Accounts payable
Inbound customer enquiry call handling
Financial reconciliation support
Payment allocation
Case note recording
Case record updates
Outbound debtor call management
Arrears management
Accounts Receivable Credit Control
Customer account reconciliation
Account escalation for debt management
Financial services
Customer interaction
Outbound calling
Communication skills

Full job description

Role summary

Sit in the credit control team, reporting to the Credit Control Manager. Your job is to convert won claims into collected cash. You’ll be on the phone to government bodies chasing whether arrears payments have been issued, and on the phone to customers chasing the fee owed once they’ve been paid. You’ll work the full multi-channel chase — calls, email, SMS, and post — and keep every case moving until it’s either paid, disputed, or escalated.

Key responsibilitiesGovernment chase

Call government departments to chase the status of outstanding payments to our customers

Track expected payment dates, log responses, and feed updates into the CRM

Escalate stalled or rejected payments to the Credit Control Manager

Customer collections

Contact customers across the full collections journey: outbound calls, structured email cycles, SMS, and letters

Confirm receipt of payment from the relevant government body and arrange settlement of our fee

Take payment over the phone and via online links, and reconcile receipts in the CRM

Negotiate sensible repayment plans where appropriate, within Credit Control Manager guidelines

Handle inbound calls, emails, and post from customers regarding payment, fee queries, or disputes

Case management

Own a portfolio of cases end-to-end — keep every case progressing, no case left dormant

Maintain accurate, audit-grade notes in the CRM on every interaction

Refer disputes, complaints, and complex cases (deceased estates, deputyships, vulnerable customers) to the Credit Control Manager promptly

Compliance

Follow the vulnerability framework on every call — spot signs, adapt approach, escalate where needed

Stay within Consumer Duty principles and the agreed Terms of Engagement at all times

Keep call recordings and written correspondence to standard — the file should defend itself

Background & profile

The right person is likely to come from one of these backgrounds:

Credit controller or collections agent at a claims firm, legal services business, lender, utility, telco, or DCA

Customer service or contact centre agent who has handled payment-related calls in a regulated environment

Anyone with strong outbound calling experience and a track record of converting conversations into cash

Must have

2+ years’ experience in collections, credit control, or payment-focused customer contact

Confident, professional telephone manner — calm under pressure, polite, persistent

Comfortable making 60+ outbound calls a day

Strong written communication for email, SMS, and letter chase

Numerate and accurate — reconciling fees, payment plans, balances

Comfortable on a CRM — logging, updating, working from a dashboard of cases

Nice to have

Experience dealing with elderly or vulnerable customers

Experience speaking to government departments or large institutions on customer matters

Familiarity with Consumer Duty or FCA-style compliance frameworks

Pay: £28,000.00-£32,000.00 per year

Ability to commute/relocate:

Altrincham WA14 1SG: reliably commute or plan to relocate before starting work (preferred)

Location:

Altrincham WA14 1SG (preferred)

Work Location: In person

Quick apply

Refine Your Search

credit controller jobs in stalybridge, gtm

Credit Controller

Credit Controller (Dutch Speaking)

Credit Control Team Leader

Collections Advisor B2B

Finance Assistant

More jobs to discover

I want to receive the latest job alerts for credit controller in stalybridge, gtm

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected