Client advisor Work, Jobs in March (with Salaries)

Sales and Retentions Claims Handler
Activate Group Limited —Peterborough
- Part-time
- Customer service
- Data entry
- Communication skills
Quick apply
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Tax Senior
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RMT Accountants & Business Advisors —Spalding
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Apprentice Autocare Technician - Cupra Seat
Stoneacre —Peterborough
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SHEQ Advisor
March —Peterborough
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Will Writing & Estate Planning Advisor - | Full Training |
Westminster Law ltd —Cambridge
- £49,500 a year
- Full-time
- Hybrid work
- Customer service
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Quick apply
7d
Talent Acquisition Partner
Caterpillar —Peterborough
- £41,593 a year
- Full-time
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Sales Advisor
LKQ Corporation —Cambridge
- Full-time
- Customer service
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Litigation Fee Earner
Hegarty Solicitors —Peterborough
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Finance Business Partner
HASKONING —Peterborough
- £40,000 - £50,000 a year
- Full-time
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Senior Property Lister
Connells Group —Peterborough
- Customer service
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Quick apply
1d
Senior/Principal Associate - Transactional Construction
Mills & Reeve —Cambridge
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Compliance Personal Tax Manager
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Accounts Senior
TC-Group —Peterborough
- Full-time
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- Mentoring
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Quick apply
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Apprentice Autocare Technician - Multi Franchise
Stoneacre —Peterborough
- Full-time
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Trusts and Probate Senior Fee Earner
Hegarty Solicitors —Peterborough
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Consultant – Global Advisory Services
IQVIA —Cambridge
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Health Advisor - fixed term
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £28,392 - £31,157 a year
- Part-time
- Organisational skills
- Medical terminology
13d
Outsourcing Manager
Price Bailey —Cambridge
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- AI
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- Annual leave
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8d
Audit Assistant Manager
Grant Thornton UK LLP —Cambridge
- Full-time

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Sales and Retentions Claims Handler

Activate Group Limited -
Peterborough

Quick apply

Job details

Part-time
3 hours ago

Qualifications

Financial Conduct Authority guidelines
Sales persuasion
Outbound sales
Customer service call handling
Inbound customer enquiry call handling
Customer service
Retention call handling
Data entry
Telesales
Customer interaction
Outbound calling
Communication skills

Full job description

Sales and Retentions Claims Handler

Location: Peterborough

Department: Third Party

Contract Type: Permanent/ Part-time

About the role

We're looking for a Sales and Retentions Claims Handler to join our Third Party, and play a key role in being responsible for handling inbound and outbound calls with customers who have been involved in a motor vehicle accident.

The advisor's goal is to provide support and convert leads into qualified services such as vehicle replacement, repair management, or insurance claims handling.

The role requires strong communication skills, empathy, and a persuasive sales approach to offer appropriate accident management solutions.

Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.

Key responsibilities

Making outbound and receiving inbound calls to and from customers, clients, 3rd parties and repairers.
Assess customer needs and qualify them for accident management services.
Promote and sell relevant services, including but not limited to courtesy/hire vehicle replacement and vehicle repair management.
Using Activate Groups bespoke software and databases to record, update and maintain information relating to each claim.
Communicate and collaborate with all parties in order to achieve an optimal repair journey.
Maintain high conversion rates while ensuring compliance with FCA or other industry regulations.
Follow up on leads provided by insurers, brokers, or direct marketing.
Manage own workload, prioritising and ensuring all claims assigned are progressing and receiving a high standard of customer service.
Achieve individual and team sales targets (KPIs).

Skills

Focus on the customer: Take personal responsibility for delivering exceptional customer service.
Adapt to change: Look to the future. Understand and adapt to the need for change and improvements in the way you work.
Solve problems: Take a proactive approach to issues you face. Have a great understanding of systems and processes.
Take ownership: Deliver on commitments. Do what you say you are going to do and don't let other people down.
Influence and Persuade: Build trust, communicate confidently and positively influence decisions.

Knowledge and experience

Proven experience in a sales or telesales environment.
Excellent communication, negotiation and customer service skills.
Experience of working in a target driven and fast paced environment.
Ability to handle objections and convert leads into confirmed bookings/services.
Attention to detail with accurate data entry.
Knowledge of FCA regulations desirable.
Experience within the insurance and claims industry desirable.

Benefits

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody!

What you can expect from us

At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed.

From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you.

A bit about us

Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:

Purpose: Make someone's bad day better

Values:

Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
Strive for better – Be bold. Challenge the norm – make small improvements often.
Win together – Be a team-player. Win together, learn together, respect each other.

Quick apply

Refine Your Search

client advisor jobs in march

Sales and Retentions Claims Handler

Tax Senior

Tax Senior

Apprentice Autocare Technician - Cupra Seat

SHEQ Advisor

Will Writing & Estate Planning Advisor - | Full Training |

Talent Acquisition Partner

Sales Advisor

Litigation Fee Earner

Finance Business Partner

Senior Property Lister

Senior/Principal Associate - Transactional Construction

Compliance Personal Tax Manager

Accounts Senior

Apprentice Autocare Technician - Multi Franchise

Trusts and Probate Senior Fee Earner

Consultant – Global Advisory Services

Health Advisor - fixed term

Outsourcing Manager

Audit Assistant Manager

I want to receive the latest job alerts for client advisor in march

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