Application support analyst Work, Jobs in Fallowfield, Gtm (with Salaries)

Application Support Engineer (AWS) - Manchester
FDM Group —Manchester
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
4h
Systems Analyst
Kingsland Drinks —Manchester
- Up to £28,000 a year
- Full-time
- Hybrid work
- Free parking
- Store discount
Quick apply
6d
Senior Test Analyst
Royal London —Alderley Edge
- Mentoring
- Annual leave
5d
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- CRM software
- Customer service
- Team management
- Flexible schedule
Senior Data Analyst
AECOM —Manchester
- Full-time
- Hybrid work
Senior Business Analyst
Department for Work and Pensions —Manchester
- £57,946 - £68,205 a year
- Overtime
- Hybrid work
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
1d
Business Systems & Platform Analyst
Goodwins Auto Salvage —Macclesfield
- £28,000 - £32,000 a year
- Full-time
- IT
- In-person
- Office experience
- Sick pay
Quick apply
10d
BI Analyst — Nutrition
THG —Manchester
- SQL
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Manchester
- Full-time
- Remote
- No degree
- APIs
- AI
- Annual leave
Quick apply
IAM Analyst
Starling —Manchester
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Scripting
- Annual leave
- Employee discount
Quick apply
SOC Analyst
NCC Group —Manchester
- Full-time
- Hybrid work
- Customer service
- Writing skills
- Mentoring
- Annual leave
Quick apply
AI Lead
BPP Holdings —Manchester
- Hybrid work
- Training & development
- AI
- Annual leave
- Employee discount
4d
Senior Workday Analyst - Absence & Time Tracking
Freshfields —Manchester
- Continuous improvement
- Communication skills
Data - UK
DBD International —Warrington
- Hybrid work
- Azure
- Computer Science
- SQL
6d
Tactical Planning Analyst (Fixed Term)
Bupa —Salford
- £33,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Employee discount
- Gym membership
Quick apply
5d
Senior Workday Analyst - Talent & Performance
Freshfields —Manchester
- Continuous improvement
- Communication skills
BUSINESS ANALYST
i5 Solutions Europe Limited —Manchester
- £34,000 - £37,000 a year
- Full-time
- Software troubleshooting
- Marketing
- Master's degree
Manchester - Junior Developer - Elevate Programme
Vantage Point —Manchester
- Full-time
- Hybrid work
- SQL
- JavaScript
- Agile
Senior Implementation Analyst
XPS Pensions Group —Manchester
- Full-time
- Master's degree
- Presentation skills
- Mentoring
- Employee discount
- Referral programme
Senior Analyst - Retail
Well Pharmacy —Manchester
- Azure
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
6d

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Application Support Engineer (AWS) - Manchester

FDM Group -
Manchester

Apply Now

Job details

Fixed term contract
4 hours ago

Benefits

Annual leave
Company pension

Qualifications

Jira
Technical troubleshooting
Incident triage
Dashboard visualisation
Incident queue management
IT service management
Ticket management
Service restoration
Continuous improvement
Splunk
Risk management
Technical writing
ServiceNow
S3
Application support
Root cause analysis
Communication skills

Full job description

About The Role

FDM is a global business and technology consultancy seeking an experienced Production Support Analyst to work for our global financial services client. The right candidate will coordinate and provide production support activities for applications and databases for software, ensuring operational stability, rapid issue resolution, and continuous improvement. This is initially a 12-month contract with very good prospects to extend and will be a hybrid role that will be based in Manchester.

Responsibilities

Provides intermediate support of applications and databases for software. Coordinates and executes technical procedures to resolve production issues after evaluation.
Monitors production systems for alerts, outages, and system issues. Research issues and performs root cause analysis to minimize risk. Implements solutions for issues and appropriate development initiatives.
Ensures that support requests are resolved within the service level agreements. Communicates statuses and resolutions.
Writes and updates production support documentation, policies, and procedures.
Identifies opportunities for improvement and makes recommendations. Assists in implementing changes.
Establishes and maintains strong working relationships with business partners.
Participates in special projects and performs other duties as assigned.

About You

Proficient in Splunk for log analysis, alert investigation, and dashboard creation (or similar tools)
Working knowledge of Open-Telemetry, including instrumentation, metrics, logs, and distributed tracing
Familiarity with AWS services and the AWS Management Console (or similar cloud-native platforms)
Understanding of core AWS components (EC2, S3, CloudWatch, Lambda, etc.)
Skilled in incident triaging, prioritization, and escalation
Strong root cause analysis and problem solving abilities
Experience with ITIL aligned processes (incident, problem, change management)
Strong written and verbal communication skills
Ability to translate technical issues for non technical stakeholders
Experience supporting production environments and operational readiness activities
Ability to write and maintain runbooks, troubleshooting guides, and knowledge articles
Familiarity with SQL basics, log analysis, and API troubleshooting
Experience with ticketing systems such as ServiceNow or Jira

About Us

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

Career coaching, mentoring and access to upskilling throughout your entire FDM career
Assignments with global companies and opportunities to work abroad
Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
Annual leave and work-place pension

Apply Now

Refine Your Search

application support analyst jobs in fallowfield, gtm

Application Support Engineer (AWS) - Manchester

Systems Analyst

Senior Test Analyst

Helpdesk Team Leader

Senior Data Analyst

Senior Business Analyst

Business Systems & Platform Analyst

BI Analyst — Nutrition

Technology Analyst - Operations (UK Remote)

IAM Analyst

SOC Analyst

AI Lead

Senior Workday Analyst - Absence & Time Tracking

Data - UK

Tactical Planning Analyst (Fixed Term)

Senior Workday Analyst - Talent & Performance

BUSINESS ANALYST

Manchester - Junior Developer - Elevate Programme

Senior Implementation Analyst

Senior Analyst - Retail

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