Outbound shift Work, Jobs in Hucknall (with Salaries)

Customer Service Advisor
Etex Group —Burton-On-Trent
- Full-time
- Manufacturing
Operations Manager - Nights
DHL Supply Chain —Derby
- Night shift
- Continuous improvement
- Team management
- Budgeting
Operations Manager
DHL Supply Chain —Derby
- Full-time
- Continuous improvement
- Team management
- Budgeting
Warehouse Management Trainee-Chinese Speaking
Super Smart Service Ltd —Derby
- From £31,000 a year
- Overtime
- English
- Bachelor's degree
- Communication skills
- Free parking
- Referral programme
Quick apply
8d
Warehouse Picker (Days) - Ambient Outbound - 5am Start
Aldi —Bardon
- £14.93 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
FLT Reach Truck Driver (Nights)
Moran Logistics LTD —Castle Donington
- £14.70 an hour
- 12 hour shift
- Forklift
- Warehouse experience
- Communication skills
Quick apply
Warehouse First Line Manager- Rotational OR Nights
DHL Supply Chain —Derby
- £31,000 - £34,000 a year
- Night shift
- Continuous improvement
- Team management
- Leadership
7d
Distribution and Transport Planning Manager
HelloFresh —Derby
- Monday to Friday
- Team management
- Leadership
- Employee assistance programme
- Gym membership
Quick apply
Senior Logistics Manager (Transport Planning)
HelloFresh —Derby
- Monday to Friday
- Team management
- Leadership
- Employee assistance programme
- Gym membership
Quick apply
Inbound Outbound Supervisor
HelloFresh —Derby
- Hybrid work
- Continuous improvement
- In-person
- Work from home
- Employee assistance programme
Quick apply
Senior Transport Planning Manager
HelloFresh —Derby
- Monday to Friday
- Team management
- Leadership
- Employee assistance programme
- Gym membership
Quick apply

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outbound shift jobs near hucknall

Customer Service Advisor

Etex Group -
Burton-On-Trent

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
GCSE
Internal department liaison
Complaint handling
B2B
Customer interaction
Outbound calling
Manufacturing

Full job description

We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.

At Etex, we seek to make a meaningful impact on the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a Customer Services Advisor in Burton on Trent!

This is a full-time, office-based Customer Services Advisor role in Burton on Trent, working a weekly rotating shift pattern (Monday–Thursday 8am–4pm or 9am–5pm, with an early finish on Fridays). You will be the first point of contact for B2B customers, managing a high volume of orders and calls daily while working closely with internal teams to keep things running smoothly. You will be fully office-based for at least the first 5 months, then will have an option of working 2 days from home.

What you’ll do:

Accurately process 10–30 customer orders per day, ensuring all data is entered correctly.
Handle customer calls, spending around 75% of the day on the phone and managing approximately 40–50 inbound and outbound calls daily.
Manage and update the open order book using SAP reports and Excel to ensure smooth order fulfilment.
Work closely with teams such as accounts, supply chain and transport to resolve queries and keep customers updated.
Prioritise your own workload effectively, adapting to changing demands throughout the day.
Adjust to fluctuations in business volumes, with each day varying based on customer and operational needs.

What you’ll bring:

B2B customer service or order management experience.
Experience in Microsoft applications, SAP, Create and analyse reports/data.
Handling high-volume enquiries, complaints and escalations to KPI standards.
Experience managing open orders and identifying fulfilment risks.
Basic level of complaint handling.
GCSE Maths and English Grade 5+.
Manufacturing or construction background is desirable.

Why join us?

Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination
Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).

Etex is committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of the application or selection process, please let us know and we will be happy to discuss how we can support you.

Apply Now

Refine Your Search

outbound shift jobs in hucknall

Customer Service Advisor

Operations Manager - Nights

Operations Manager

Warehouse Management Trainee-Chinese Speaking

Warehouse Picker (Days) - Ambient Outbound - 5am Start

FLT Reach Truck Driver (Nights)

Warehouse First Line Manager- Rotational OR Nights

Distribution and Transport Planning Manager

Senior Logistics Manager (Transport Planning)

Inbound Outbound Supervisor

Senior Transport Planning Manager

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