Technical support Work, Jobs in Failsworth (with Salaries)

IT Assistant
Elite Chambers —Prestwich
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
- Free parking
Quick apply
TechHub Support Analyst
Ofcom —Manchester
- Full-time
- Continuous improvement
- SharePoint
3h
ICT Technician Apprentice
QA Apprenticeships —Manchester
- £25,185 a year
- Full-time
- Google Suite
- Maintenance
- Computer networking
- Employee assistance programme
10h
Technical Support Engineer
KION Group AG —Stockport
- Weekend availability
- Travel
- Communication skills
- Flexible schedule
System Support Specialist - North America
PHMG Careers —Manchester
- £29,000 a year
- CRM software
- Communication skills
- Gym membership
Quick apply
IT Support Technician
Blackburn Rovers Football Club —Blackburn
- £27,000 - £29,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
1d
Customer Support Technician - Gamma Business
Pragma —Manchester
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Technical Support Agent Level 2
Custodia Technology Limited —Knutsford
- £32,000 a year
- Weekend availability
- Computer Science
- Bachelor's degree
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3rd Line Support Engineer
BCN Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
2d
IT Service Desk Analyst
Stagecoach —Stockport
- Full-time
- Computer networking
- Employee discount
9d
Tech & Customer Support Advisor
Fusion Fibre Group —Warrington
- £26,000 - £27,000 a year
- Full-time
- CRM software
- English
- Analysis skills
- Free parking
- Work from home
Quick apply
1d
IT Support Officer - Medical School
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- School
7d
Service Desk Agent
Northern Care Alliance NHS Foundation Trust —Salford
- £25,760 - £27,476 a year
- Full-time
- Analysis skills
- Annual leave
1d
Helpdesk Advisor
Hakim Group —Darwen
- Full-time
- CRM software
- Organisational skills
- Communication skills
13d
IT Technician
Trafford Council —Trafford
- £25,989 - £28,142 a year
- Monday to Friday
- School
5d
Tech Onboarding & Support Specialist
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Organisational skills
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- CRM software
- Customer service
- Team management
- Flexible schedule
Technical Support Agent Level 2
Custodia —Knutsford
- £32,000 a year
- Weekend availability
- Computer Science
- Bachelor's degree
- Communication skills
- Free parking
- Annual leave
6d
IT Support Manager
Rochdale Boroughwide Housing —Rochdale
- £40,902 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
IT Support Technician
UK MANAGEMENT COLLEGE —Salford
- £27,000 - £28,000 a year
- Weekend availability
- Travel
- SharePoint
- Communication skills
Quick apply

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IT Assistant

Elite Chambers
Prestwich

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year

Benefits

Free parking
Company pension
Transport links

Qualifications

Jira
CRM software
Technical troubleshooting
Desktop support
Google Suite
TCP
Operating systems
SCCM
Web development
BMC Remedy
Customer service
User account provisioning
LAN
Microsoft SQL Server
Microsoft Office Suite
Network infrastructure
User account management
Firewall
IVR
Certificate of higher education
Computer hardware
DNS
Network support
ServiceNow
AI
Active Directory
VPN

Full job description

Overview

We are seeking a motivated and detail-oriented IT Assistant to join our dynamic team. This role offers an excellent opportunity for individuals with a passion for technology and a desire to develop their skills within a professional environment. The successful candidate will provide technical support, troubleshooting, and maintenance across various systems. This role offers an excellent opportunity to develop your IT skills whilst working closely with our IT team to ensure seamless operations.

This position is immediate start and is office-based in Prestwich. Please consider your commute as you must be able to get to the office daily. This is not a remote-based job.

Responsibilities

Provide desktop support to end-users, resolving hardware and software issues efficiently
Assist with the configuration, installation, and maintenance of computer hardware and peripherals
Support network infrastructure including computer networking, LAN, VPN, DNS, TCP/IP, and firewall configurations
Manage user accounts and permissions using Active Directory and assist with user onboarding and offboarding processes
Monitor and troubleshoot operating systems such as Windows, macOS, and Linux environments
Utilise tools like SCCM, ServiceNow, Jira, and BMC Remedy for incident tracking and asset management
Perform routine system updates, software troubleshooting, and help desk support to ensure minimal downtime
Collaborate with the IT team to implement security measures including firewall management and network analysis
Maintain documentation of technical procedures and assist in analysing system performance issues
Communicate effectively with end-users to provide clear guidance on technical issues while delivering excellent customer service

Responsibilities & Required Skills

Database: Excel (must have basic knowledge of formulas) and SQL Server. You will be tidying up large Excel files, creating reports, managing duplicate records and managing SQL Server databases.
CRM: We use the Zoho CRM system to manage claims. You will be managing changes, workflows, users and templates. Training will be given.
G Suite: Create accounts, manage users, reset passwords, back up email data and disable accounts.
Devices/Operating Systems: Basic knowledge required in setting up desktops and laptops, diagnosing and resolving hardware and software faults, and managing printers and users.
Routers and Switches: Basic knowledge required to change ports when setting up new devices.
Phones: Managing users, downloading call logs and recordings, and managing settings such as IVR, call routing and other configurations.
Managing Backups: Managing CRM, email, phone and device backups.
Antivirus: Setting up new devices, managing and troubleshooting.
Inventory: Creating and managing inventory, keeping it up to date.
Workflows: Setting up new workflows, amending existing ones and troubleshooting (studying logs). Must have a strategic mindset to be able to understand and build workflows.
Communication: You will be answering phone calls and dealing with suppliers' and colleagues' queries via phone and email.
Work Environment: Must be able to work at a fast pace and under pressure.
Eligibility: Candidates must have the legal right to work in the UK without sponsorship and be seeking permanent employment.

Essential Requirements

Must have experience with computers and Microsoft Office. The ideal candidate will be passionate about IT and Microsoft Office and enjoy problem-solving.

Desirable Skills

Web Development: Knowledge of web development would be a bonus and highly desirable.
Artificial Intelligence (AI): Experience and education in AI technologies would be a bonus and highly desirable.

Please note: Your application will only be considered if you provide a complete cover letter as outlined below.

Relevant Experience: What relevant IT experience do you have that relates to this role?
Why You: Why would you be the ideal candidate for this IT Support Specialist position?
IT Projects: What IT projects have you worked on or completed (professional, academic, or personal)?
Qualifications: What relevant qualifications do you have (formal education, certifications, training, etc.)?
Availability: Confirm you can work our office hours (Monday-Thursday 9 AM-5 PM, Friday 9 AM-2 PM) and commute to our Prestwich office daily.
Right to Work: Please confirm your current right to work status in the UK and whether you require sponsorship for employment.

Working Hours

Monday to Thursday: 9 AM to 5 PM Friday: 9 AM to 2 PM

Job Type: Full-time

Benefits:

Company pension
Free parking

Education:

Certificate of Higher Education (preferred)

Experience:

IT: 1 year (preferred)

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company pension
Transport links

Ability to commute/relocate:

Prestwich M25 0JU: reliably commute or plan to relocate before starting work (required)

Experience:

IT: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in failsworth

IT Assistant

TechHub Support Analyst

ICT Technician Apprentice

Technical Support Engineer

System Support Specialist - North America

IT Support Technician

Customer Support Technician - Gamma Business

Technical Support Agent Level 2

3rd Line Support Engineer

IT Service Desk Analyst

Tech & Customer Support Advisor

IT Support Officer - Medical School

Service Desk Agent

Helpdesk Advisor

IT Technician

Tech Onboarding & Support Specialist

Helpdesk Team Leader

Technical Support Agent Level 2

IT Support Manager

IT Support Technician

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