Technical support Work, Jobs in Blackburn, Lan (with Salaries)

IT Support Technician
Blackburn Rovers Football Club —Blackburn
- £27,000 - £29,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
1d
Senior Support Team Member
Pixel Inspiration —Altrincham
- From £28,500 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
EUN IT Digital Solutions Apprentice
Sika —Preston
- Full-time
- Travel
- SharePoint
- AI
Quick apply
2h
Support Engineer Apprentice
Ada, The National College for Digital Skills —Manchester
- From £24,000 a year
- Full-time
- Hybrid work
- Computer literacy
- SQL
- Continuous improvement
Quick apply
2d
Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- Communication skills
- Annual leave
Quick apply
IT Service Desk/Site Engineer
JN Bentley —Skipton
- Full-time
- Customer service
- Travel
- In-person
Quick apply
Tech & Customer Support Advisor
Fusion Fibre Group —Warrington
- £26,000 - £27,000 a year
- Full-time
- CRM software
- English
- Analysis skills
- Free parking
- Work from home
Quick apply
1d
Tech Onboarding & Support Specialist
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Organisational skills
IT Support Manager
Rochdale Boroughwide Housing —Rochdale
- £40,902 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Customer Support Technician - Gamma Business
Gamma —Manchester
- Full-time
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Quick apply
Technical Support Operator
Johnson Controls —Manchester
- Weekend availability
- Communication skills
- Free parking
- Annual leave
6d
Application Support Technician
Magentus —Manchester
- £29,000 a year
- Hybrid work
- SQL
- Linux
- Annual leave
- Employee assistance programme
13d
Technical Support Advisor
Johnson Controls —Manchester
- Weekend availability
- Communication skills
- Free parking
- Annual leave
6d
IT Support Technician Apprentice
QA Apprenticeships —Blackpool
- £16,640 - £26,437 a year
- Full-time
- Computer literacy
- Hotel
- Continuous improvement
23h
Technology Technician
Range High School (Southport learning Trust ) —Southport
- From £23,499 a year
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Free parking
Quick apply
13d
Helpdesk Manager
Hakim Group —Darwen
- Full-time
- Continuous improvement
- Team management
- Organisational skills
13d
School Applications Officer
Lancashire County Council —Preston
- £40,777 - £46,142 a year
- Full-time
- Communication skills
- School
12d
IT Support Engineer
JMC Aviation —Manchester
- Monday to Friday
- Travel
- Communication skills
- Employee assistance programme
- Referral programme
8d
Specialist Digital Simulation Technician
University of Cumbria —Lancaster
- £31,236 - £37,694 a year
- Full-time
- Hybrid work
- University
1d
System Support Specialist - North America
PHMG Careers —Manchester
- £29,000 a year
- CRM software
- Communication skills
- Gym membership
Quick apply

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IT Support Technician

Blackburn Rovers Football Club -
Blackburn

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year
1 day ago

Benefits

Free parking
Store discount
Discounted or free food
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
Driving Licence
Azure
Microsoft Outlook
Customer service
Software deployment
Incident queue management
Mentoring junior staff
iOS
User account provisioning
LAN
Encryption
Microsoft Exchange
Microsoft Office Suite
Windows
Network infrastructure
User account management
Firewall
Service restoration
Mentoring
Organisational skills
SharePoint
Technical writing
ISO 27001
IP networking
VMWare
Application support
Network monitoring
Root cause analysis
Cybersecurity
Communication skills
Microsoft Azure
PowerShell scripting
PowerShell
Intune
Mobile devices

Full job description

Job Title: I.T. Support Technician

Department: Information Technology

Based at: Ewood Park stadium, Blackburn, BB2 4JF. Flexibility regarding location is required.

Reports to: Head of IT

Responsible for: N/A

Hours of work: 35 hours per week plus match days (rota basis) and any additional hours necessary for the performance of duties. This may include evening and weekend work.

Contractual Status: Permanent

Job Purpose:

To be responsible for delivering high-quality IT support across all Club locations, ensuring that technology services remain secure, reliable and available to support business operations. To provide technical support for desktop systems, Microsoft 365, mobile devices, networking, printers, telephony and business applications whilst assisting with infrastructure projects and cybersecurity initiatives.

Duties and Responsibilities

To be committed to ensuring the safeguarding and welfare of all staff, customers and clients of the Club.
Deliver professional 1st and 2nd Line support to all Club staff across multiple sites.
Perform root cause analysis for recurring technical issues. Diagnose, troubleshoot and resolve hardware, software, networking and Microsoft 365 issues.
Manage incidents, service requests and problems through the IT Service Desk ensuring SLA targets are met.
Provide remote, telephone and face-to-face technical support.
Escalate complex issues where appropriate whilst maintaining ownership until resolution.
Configure, deploy and maintain: Windows 11 PC’s & Laptops, Apple MacBooks, Tablets, Mobile devices, Printers.
Manage user onboarding and offboarding processes.
Configure Microsoft Entra ID accounts, Microsoft 365 licensing and permissions.
Configure Microsoft Intune enrolled devices.
Maintain software deployment and updates.
Support and administer: Microsoft Outlook, Teams, SharePoint, OneDrive, Exchange Online, Microsoft Entra ID, Microsoft Intune.
Maintain the IT Asset Register: Record all hardware assets and software licences, carry out scheduled asset audits, maintain stock levels of IT equipment, Ensure spare equipment is available for rapid deployment,
Ensure secure disposal of redundant equipment following Club procedures.
To generate proposals when required or requested by the Head of IT.
Assist the business in adopting Microsoft 365 services through user guidance, training and documentation.
Produce and maintain technical documentation: Create user guides and knowledge base articles, Update network diagrams, Maintain configuration documentation, Record standard operating procedures.
Follow Cyber security best practices: Assist with vulnerability remediation, ensure endpoint protection remains operational, Support cybersecurity awareness initiatives, Ensure Principle of Least Privilege is maintained, Identify and report potential security incidents, Support device encryption and MFA implementation, Ensure compliance with Club security policies.
Provide out-of-hours and Matchday IT support as required.
Support and mentor the IT Apprentice

Desirable

Assist with the maintenance of: LAN & WAN infrastructure, Wireless networks, Switches, Firewalls, DHCP, DNS, VLANs, VPN connectivity, Structured cabling.

Skills Required

Excellent troubleshooting and diagnostic skills.
Strong customer service skills.
Excellent verbal and written communication.
Ability to prioritise competing workloads.
Strong organisational skills.
Ability to work independently.
Strong documentation skills.
Good analytical and problem-solving abilities.
Professional attitude under pressure.
Ability to explain technical concepts to non-technical users.
Excellent attention to detail.
Full UK driving licence (travel between sites is required).

Knowledge Required

Experience with the following:

Windows 11, Apple macOS, iOS and iPadOS, Android devices
Windows Server, Exchange Online, Active Directory, Group Policy
Microsoft 365, Microsoft Entra ID, Microsoft Intune
Microsoft Office applications, Microsoft Teams, SharePoint Online
PC and laptop deployment
TCP/IP networking, DHCP, DNS, Wi-Fi troubleshooting
Hardware diagnostics & Printer troubleshooting
Helpdesk/service desk systems
Remote support tools
Asset management systems

Desirable Knowledge:

Aruba switching, VLAN configuration, Network monitoring tools
Meraki wireless
Fortinet firewalls
VMware
Veeam Backup
CrowdStrike Falcon
PowerShell scripting
SharePoint administration
Azure administration
ITIL processes
Cyber Essentials / ISO 27001 environments

Qualifications Required:

Required: Qualification in I.T. or 2/3 years support experience minimum

Desired: Qualification / experience in networking or Cyber Security

DBS Check Required:

Yes

Job Types: Full-time, Permanent

Pay: £27,000.00-£29,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Sick pay
Store discount

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in blackburn, lan

IT Support Technician

Senior Support Team Member

EUN IT Digital Solutions Apprentice

Support Engineer Apprentice

Software Support Engineer - SQL

IT Service Desk/Site Engineer

Tech & Customer Support Advisor

Tech Onboarding & Support Specialist

IT Support Manager

Customer Support Technician - Gamma Business

Technical Support Operator

Application Support Technician

Technical Support Advisor

IT Support Technician Apprentice

Technology Technician

Helpdesk Manager

School Applications Officer

IT Support Engineer

Specialist Digital Simulation Technician

System Support Specialist - North America

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