Computer engineer Work, Jobs in Boyce, Ess (with Salaries)

Sr Administrator (Support & Operations)
HCLTech —Basildon
- English
- Computer networking
- Communication skills
Mechanical Engineer - Full Time
Safe Packaging Ltd —Epping
- £25 - £26 an hour
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Free parking
Quick apply
Advantage Designer
Genuit Group —Aylesford
- Full-time
- Computer literacy
- Engineering
- Computer skills
- Employee discount
- Sick pay
Identity Engineer - London
Photon —London
- Computer Science
- DevOps
- Engineering
Security Control Engineer - London
Photon —London
- Computer Science
- Bachelor's degree
- Machine learning
Multi-skilled Engineer
NewPrinces Group —Erith
- Weekend availability
- Computer literacy
- Maintenance
- Programmable logic controllers
- Annual leave
Field Service Engineer (Essex)
InPost UK —Grays
- Analysis skills
- Quality control
- Hand tools
- Annual leave
Quick apply
Electrical Remedial Engineer
BES Group —Romford
- £43,000 - £50,000 a year
- Overtime
- CRM software
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
1d
Electrical Shift Maintenance Engineer
Biffa Waste Services —Barking
- £52,271 a year
- Full-time
- Continuous improvement
Quick apply
3h
Reliability Maintenance Engineering Area Manager, RME
Amazon UK Services Ltd. —Rochester
- Weekend availability
- Engineering
- English
- Master's degree
- Flexible schedule
Warehouse & Operations Apprentice
Cool 365 Ltd —Dartford
- £16,640 a year
- Full-time
- Computer literacy
- Data entry
- Cleaning
Quick apply
1d
Field Service Engineer (Scale calibration and repair)
Metroweigh Limited —Loughton
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Maintenance
- Free parking
- Sick pay
Quick apply
8d
Project Manager
Otis —Dartford
- Full-time
- Bachelor's degree
- Organisational skills
- Construction experience
Method Engineer / Design Coordinator (Dartford & Tunnels)
AtkinsRéalis —Dartford
- Full-time
- Hybrid work
- Management
- Engineering
- Master's degree
Lead Backend Engineer (Routing Squad)
HIVED —London
- Full-time
- Hybrid work
- Analysis skills
- Leadership
Quality Compliance Manager
Genuit Group —Aylesford
- Full-time
- Computer literacy
- Continuous improvement
- Quality control
- Free parking
- Employee discount
4d
Quality Advisor
Balfour Beatty —Rochester
- Hybrid work
- Microsoft Office
- Continuous improvement
- Quality control
- Annual leave
23h
Code Engineer - Security, GCP, Rego Policies - London, UK
Photon —London
- Computer Science
- Bachelor's degree
- Communication skills
Engineering Team Manager
Ocado Group —Erith
- 12 hour shift
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
GCP Architect - GCP, Security, Rego Policies - London, UK
Photon —London
- Computer Science
- Bachelor's degree
- Machine learning

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Sr Administrator (Support & Operations)

HCLTech -
Basildon

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Job details

Qualifications

Technical troubleshooting
Desktop support
Operating systems
Incident queue management
Mentoring junior staff
Ticket management
English
Service restoration
Computer hardware
Technical support incident logging
Computer networking
Customer support
Customer interaction
Application support
Root cause analysis
Communication skills
Mobile devices

Full job description

Basildon District, England
Job Summary

To offer advanced technical support , troubleshooting and doing root cause analysis to ensure positive customer feedback.

Join a dynamic and innovative team at Ford’s Tech Lounge – a global initiative designed to provide walk-in IT support and empower employees through hands-on assistance and guidance. With 13 Tech Lounges worldwide, this role offers a unique opportunity to be part of a creative and rewarding environment where technology meets exceptional customer service. We are seeking a English-speaking IT support technician with strong customer service skills to deliver face-to-face technical assistance to employees at our UK Tech Lounge. You will play a key role in enhancing user productivity, satisfaction, and engagement by resolving technical issues, offering expert advice, and showcasing new digital tools and capabilities.

Key Responsibilities

1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for complex incidents, escalated by analysts, perform root cause analysis, and implement solutions to resolve technical & security issues.
3. To work on value adding activities such Knowledge base update & management, training freshers, coaching analyst.
4. To resolve complex tickets within agreed SLAs and collaborate with other support teams to ensure seamless operations & security posture.
5. To ensure positive customer experience and CSAT through First Call Resolution , minimum rejected resolutions / reopen Cases and mitigating security threats.

Deliver direct, in-person IT support for corporate devices (desktops, laptops, mobile phones), telecom services, email systems, and other digital workplace tools. • Provide walk-up and deskside support within the designated coverage area. • Conduct triage and troubleshooting, offer guidance, and develop solutions for common challenges with office software and tools. • Collaborate with internal IT teams to ensure effective problem resolution and root cause analysis. • Manage customer queues and maintain accurate support documentation. • Identify and escalate issues proactively to the Tech Lounge Lead. • Contribute ideas to prevent recurring incidents and improve overall employee productivity. • Promote a culture of continuous learning and knowledge sharing. • Ensure a world-class support experience with a strong focus on quality and customer satisfaction.

Skill Requirements

Fluency in English (spoken and written) is mandatory. • Proven experience in a Desktop Support Engineer or similar IT support role. • Hands-on expertise with Windows, Linux, and macOS. • Strong knowledge of office productivity tools, computer peripherals, network security, and antivirus software. • Excellent problem-solving and communication skills. • Customer-focused mindset with the ability to multitask effectively.

Other Requirements

Respond to user inquiries related to hardware, software, and networking. • Set up and configure equipment, including operating systems and applications. • Perform remote and on-site troubleshooting. • Maintain detailed records of technical issues and resolutions. • Apply software updates and security patches. • Provide clear, user-friendly instructions and support.

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Refine Your Search

computer engineer jobs in boyce, ess

Sr Administrator (Support & Operations)

Mechanical Engineer - Full Time

Advantage Designer

Identity Engineer - London

Security Control Engineer - London

Multi-skilled Engineer

Field Service Engineer (Essex)

Electrical Remedial Engineer

Electrical Shift Maintenance Engineer

Reliability Maintenance Engineering Area Manager, RME

Warehouse & Operations Apprentice

Field Service Engineer (Scale calibration and repair)

Project Manager

Method Engineer / Design Coordinator (Dartford & Tunnels)

Lead Backend Engineer (Routing Squad)

Quality Compliance Manager

Quality Advisor

Code Engineer - Security, GCP, Rego Policies - London, UK

Engineering Team Manager

GCP Architect - GCP, Security, Rego Policies - London, UK

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