Computer engineer Work, Jobs in Boyce, Ess (with Salaries)

Service Desk Controller
Armill Lift Trucks Limited —Braintree
- From £27,500 a year
- Full-time
- Computer literacy
- Analysis skills
- Organisational skills
- Free parking
Quick apply
1d
Senior Technology Consultant
Hewlett Packard Enterprise —London
- Full-time
- Computer Science
- DevOps
- Bachelor's degree
Mechanical Engineer - Full Time
Safe Packaging Ltd —Epping
- £25 - £26 an hour
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Free parking
Quick apply
Advantage Designer
Genuit Group —Aylesford
- Full-time
- Computer literacy
- Engineering
- Computer skills
- Employee discount
- Sick pay
Field Service Engineer (Essex)
InPost UK —Grays
- Analysis skills
- Quality control
- Hand tools
- Annual leave
Quick apply
Identity Engineer - London
Photon —London
- Computer Science
- DevOps
- Engineering
Security Control Engineer - London
Photon —London
- Computer Science
- Bachelor's degree
- Machine learning
Multi-skilled Engineer
NewPrinces Group —Erith
- Weekend availability
- Computer literacy
- Maintenance
- Programmable logic controllers
- Annual leave
Electrical Remedial Engineer
BES Group —Romford
- £43,000 - £50,000 a year
- Overtime
- CRM software
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
2d
Field Service Engineer (Scale calibration and repair)
Metroweigh Limited —Loughton
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Maintenance
- Free parking
- Sick pay
Quick apply
8d
Project Manager
Otis —Dartford
- Full-time
- Bachelor's degree
- Organisational skills
- Construction experience
Method Engineer / Design Coordinator (Dartford & Tunnels)
AtkinsRéalis —Dartford
- Full-time
- Hybrid work
- Management
- Engineering
- Master's degree
Lead Backend Engineer (Routing Squad)
HIVED —London
- Full-time
- Hybrid work
- Analysis skills
- Leadership
Reliability Maintenance Engineering Area Manager, RME
Amazon UK Services Ltd. —Rochester
- Weekend availability
- Engineering
- English
- Master's degree
- Flexible schedule
Quality Compliance Manager
Genuit Group —Aylesford
- Full-time
- Computer literacy
- Continuous improvement
- Quality control
- Free parking
- Employee discount
5d
Electrical Shift Maintenance Engineer
Biffa Waste Services —Barking
- £52,271 a year
- Full-time
- Continuous improvement
Quick apply
19h
Hardware Team Leader
BAE Systems —Rochester
- £60,000 a year
- Continuous improvement
- Team management
Lead / Senior Software Engineer || Enterprise Asset Management AI & Agentic Systems
IFS —London
- Full-time
- Computer Science
- Engineering
- Analysis skills
Quick apply
Warehouse & Operations Apprentice
Cool 365 Ltd —Dartford
- £16,640 a year
- Full-time
- Computer literacy
- Data entry
- Cleaning
Quick apply
2d
Code Engineer - Security, GCP, Rego Policies - London, UK
Photon —London
- Computer Science
- Bachelor's degree
- Communication skills

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Service Desk Controller

Armill Lift Trucks Limited
Braintree

Quick apply

Job details

Permanent | Full-time
From £27,500 a year
1 day ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Logistics
Internal department liaison
Analysis skills
Transportation management systems
Organisational skills
Planned Preventative Maintenance (PPM) implementation
Computer skills
Customer support
Customer interaction
Lifting Operations and Lifting Equipment Regulations (LOLER) 1998
Communication skills
Planned maintenance

Full job description

Job Overview

JOB DESCRIPTION

Service Desk Controller – Fork Truck & Materials Handling Industry

Job Title: Service Desk Controller
Department: Service
Reports To: Service Manager
Location: Braintree, Essex
Hours: Mon – Thurs 07.45 – 16.45 Friday 07.45 – 16.00
Employment Type: Permanent – Full time

1. Job Purpose

The Service Desk Controller is responsible for the efficient day-to-day coordination of the Company's field service and engineering operations.

The role is the central point of contact between customers, service engineers, the Service Manager, parts department and management, ensuring that breakdowns, repairs, servicing, planned maintenance and statutory examinations are scheduled, progressed and completed efficiently.

The Service Desk Controller will ensure that customer requirements are dealt with promptly and professionally, engineers are appropriately allocated to jobs, and all service documentation and records are accurately maintained.

The role is critical to maintaining high levels of customer service, engineer utilisation, first-time fix performance, job control and compliance.

2. Key Responsibilities

A. Service Desk & Customer Management

Act as the primary point of contact for customers requiring service, repairs, breakdown assistance, servicing or examinations.
Receive and accurately record customer service requests by telephone, email and other communication channels.
Establish the nature and urgency of reported faults and determine the appropriate response.
Provide customers with realistic information regarding engineer attendance and job progress.
Keep customers informed of delays, parts requirements and changes to planned attendance.
Deal with customer queries professionally and promptly.
Escalate complaints and serious service issues to the Service Manager.
Maintain a professional and customer-focused approach at all times.

Person Specification

Essential

Previous experience in a service desk, engineering administration, service coordination or similar role.
Excellent telephone and communication skills.
Strong organisational and administration skills.
Ability to prioritise multiple tasks.
Ability to work under pressure.
Good computer literacy.
Good attention to detail.
Ability to communicate effectively with engineers and customers.
Ability to deal with changing priorities.
Professional and customer-focused manner.
Ability to work independently and as part of a team.

Desirable

Previous experience within the forklift truck/materials handling industry.
Experience of coordinating mobile engineers.
Knowledge of forklift trucks and materials handling equipment.
Knowledge of LOLER requirements.
Experience of planned preventative maintenance.
Experience using service management/job management software.
Experience dealing with breakdowns and emergency call-outs.
Understanding of parts and repair processes.
Experience in an engineering or mechanical environment.

The role offers:

Full-time, permanent employment

Pension Scheme

A varied role with genuine responsibility
A friendly and team-focused working environment
The opportunity to work closely with customers, suppliers, drivers and workshop teams

A position where strong performance, reliability and customer service are highly valued

Pay: From £27,500.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

computer engineer jobs in boyce, ess

Service Desk Controller

Senior Technology Consultant

Mechanical Engineer - Full Time

Advantage Designer

Field Service Engineer (Essex)

Identity Engineer - London

Security Control Engineer - London

Multi-skilled Engineer

Electrical Remedial Engineer

Field Service Engineer (Scale calibration and repair)

Project Manager

Method Engineer / Design Coordinator (Dartford & Tunnels)

Lead Backend Engineer (Routing Squad)

Reliability Maintenance Engineering Area Manager, RME

Quality Compliance Manager

Electrical Shift Maintenance Engineer

Hardware Team Leader

Lead / Senior Software Engineer || Enterprise Asset Management AI & Agentic Systems

Warehouse & Operations Apprentice

Code Engineer - Security, GCP, Rego Policies - London, UK

I want to receive the latest job alerts for computer engineer in boyce, ess

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