Technical support Work, Jobs in Falkirk (with Salaries)

Technical Support Manager
City Facilities Management (UK) —Glasgow
- Full-time
- Team management
IT Assistant
Daiwa Sports Ltd —Wishaw
- Full-time
- ERP systems
- Free parking
Quick apply
1d
1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote
Certum Ltd —Glasgow
- £25,500 - £30,000 a year
- Weekend availability
- Hybrid work
- Azure
- Microsoft Outlook
- Computer networking
- Free parking
- Work from home
Quick apply
1d
Technical Facilities Manager - Scotland Support
Sodexo —Inverleith
- Up to £50,000 a year
- Full-time
- Travel
- Organisational skills
- Budgeting
- Employee assistance programme
Quick apply
2d
3rd Line Senior Support Consultant
RM Education Limited —Bellshill
- Hybrid work
- Google Suite
- Mentoring
- SharePoint
- Annual leave
Experienced Property Professionals - Property Software Support
Lyles Sutherland —Edinburgh
- Up to £30,000 a year
- Overtime
- Hybrid work
- Computer literacy
- Computer skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
IT & Print Technician
CITYCOM UK —Glasgow
- £26,000 - £28,500 a year
- Full-time
- In-person
- Free parking
Quick apply
22h
Enterprise Services - Service Engineer
Schuh —Livingston
- Full-time
- Windows
- Continuous improvement
- Travel
- Employee assistance programme
- Employee discount
5d
1st Line Support Analyst
DataVita —High Blantyre
- Computer networking
- Communication skills
- Annual leave
Quick apply
9d
Service Desk Analyst
Scottish Environment Protection Agency —Motherwell
- £39,725 - £43,887 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
5d
Technical Analyst
NTT Ltd —Glasgow
- Analysis skills
- Communication skills
- Analytics
3rd Line Support Analyst
DataVita —High Blantyre
- Communication skills
- Annual leave
Quick apply
Powered Access Customer Support Engineer
Nationwide Platforms —Motherwell
- £33,000 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Mechanical knowledge
- Employee discount
IT Support Specialist
Codilix LTD —Glasgow
- Up to £2,200 a month
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
8d
Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
- Analytics
Group Technical Specialist
Peak Scientific —Glasgow
- Continuous improvement
- Training & development
- Communication skills
Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh
Deloitte —Edinburgh
- Hybrid work
- In-person
- Communication skills
14d
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Computer literacy
- Computer skills
- Communication skills
Quick apply
IT Support Apprenticeship
Texaport —Edinburgh
- £25,000 a year
- Computer literacy
- Computer skills
- Communication skills
Quick apply
Customer Technical Support Engineer
Motorola Solutions —Edinburgh
- Full-time
- Hybrid work
- Travel
- Computer networking
- No travel
- Employee stock purchase plan
- Employee assistance programme
13d

I want to receive the latest job alerts for technical support in falkirk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Support Manager

City Facilities Management (UK) -
Glasgow

Apply Now

Job details

Full-time

Qualifications

Report writing
Report generation
Stakeholder collaboration
Client engagement
IT team management
Stakeholder liaison
CCTV
Firmware
Microsoft Office Suite
Team management
IP networking
Customer support
Help desk

Full job description

Location Glasgow

The Vacancy

Department: Service Desk

Job Title: Technical Support Manager

Location: Glasgow

Responsible To: Technical Operations Manager

Overview:

We are looking for a motivated and technically minded Security Systems Support Team Leader to manage a small team providing first-line support across a major UK retailers national CCTV and security platforms This role combines hands-on technical support with leadership, coordination, and direct liaison with key stakeholders

Main Purpose of Role:

You will manage a small team delivering first-level technical and administrative support for CCTV, Body Worn Video, and related security software systems The position involves ensuring smooth day-to-day operations, maintaining service levels, and acting as the main escalation point for technical queries and client communication

You'll also support the clients management team with insight, reporting, and implementation of new processes and technologies within their security infrastructure

Key Responsibilities:

Lead and support a small technical team providing first-line assistance for CCTV and security platforms

Oversee daily workload, delegate tasks, and ensure timely resolution of support requests

Provide first-level technical support for IP based security systems such as, but not limited to, CCTV, body worn video, routers and PC's

Maintain and update front-end software, user configurations, and reporting tools

Generate reports, assist with documentation, and maintain accurate records of support activity

Liaise with software vendors and escalate issues where higher-level support is required

Attend meetings relating to system performance, system developments, and future security technology plans

Oversee Body Worn Video (BWV) server support, including firmware, licensing, and software updates

Provide training to users and team members on CCTV platforms and new processes

Communicate regularly with key stakeholders, providing updates and recommendations

Support the ongoing maintenance and improvement of systems through collaboration with the wider engineering and client teams

Desirable Skills & Experience:

Previous experience managing or mentoring a small team

Background in CCTV, security, or IT systems

Strong organisational and problem-solving skills with excellent attention to detail

Confident communicator with the ability to build strong relationships with clients and colleagues

Good working knowledge of Microsoft Office applications, especially Excel

Basic understanding of networking principles (IPv4)

Self-motivated, proactive, and capable of prioritising multiple tasks effectively

Apply Now

Refine Your Search

technical support jobs in falkirk

Technical Support Manager

IT Assistant

1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote

Technical Facilities Manager - Scotland Support

3rd Line Senior Support Consultant

Experienced Property Professionals - Property Software Support

IT & Print Technician

Enterprise Services - Service Engineer

1st Line Support Analyst

Service Desk Analyst

Technical Analyst

3rd Line Support Analyst

Powered Access Customer Support Engineer

IT Support Specialist

Technical Analyst

Group Technical Specialist

Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh

IT Support Apprentice

IT Support Apprenticeship

Customer Technical Support Engineer

I want to receive the latest job alerts for technical support in falkirk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected