It support Work, Jobs in Bedford (with Salaries)

Desktop Support Engineer
Getronics —Wellingborough
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
1d
IT Technician
Interpham Consulting —Luton
- Full-time
- Azure
- Software troubleshooting
- Windows
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
1st Line IT Support Analyst
Bright Horizons —Northampton
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Employee discount
Quick apply
1d
Technical Support Manager
Portman Finance Group —Northampton
- Microsoft Access
- Azure
- Salesforce
- Annual leave
Quick apply
Internal Technical Support
CSG —Luton
- Up to £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
Quick apply
10d
ICT Consultant
turn IT on —Luton
- £28,000 - £32,000 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
Level 2 Service Desk Engineer
Advania —Milton Keynes
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
7d
Internal Technical Support Engineer – Woodworking Machinery
Felder UK Ltd —Milton Keynes
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Electrical experience
- In-person
Quick apply
11d
Service Desk Engineer
Advania —Milton Keynes
- £26,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
DevOps & Technical Support Engineer
CDA Group —Hitchin
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- AWS
- Free parking
- Flexible schedule
Service Desk Analyst
PA Consulting —Melbourn
- 8 hour shift
- IT
- Communication skills
- Annual leave
9d
Technical Service Desk Advisor
Ricoh —Northampton
- Communication skills
8d
IT Technician
Wesley Media —Kettering
- From £25,000 a year
- Weekend availability
- Azure
- Customer service
- No experience needed
Quick apply
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
Workday Support Apprentice
Steven Eagell Limited —Milton Keynes
- Microsoft Excel
- Organisational skills
- Time management
Quick apply
8d
Principal Technical Support Engineer
Leonardo UK Ltd —Luton
- £53,269 - £71,400 a year
- Full-time
- Hybrid work
- Continuous improvement
- Flexible schedule
- Referral programme
8d
Acturis Operations Analyst
Jensten Group —Huntingdon
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
8d

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it support jobs near bedford

Desktop Support Engineer

Getronics -
Wellingborough

Apply Now

Job details

Permanent | Full-time
1 day ago

Benefits

Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Referral programme

Qualifications

Desktop support
Operating systems
Customer service
iOS
Windows
Microsoft Office
Analysis skills
ITIL
IT
Communication skills

Full job description

Location: Wellingborough (On-site)

Full time – Permanent Position

Getronics is a global ICT integrator with a long history that extends over 135 years, across various locations in the UK, Europe, Asia Pacific and Latin America. Getronics are the founders and leading member of the Global Workspace Alliance with a unique model provides customer with consistent IT services. Our vision is to reimagine the digital future one customer as a time.

We have an exciting opportunity for a Deskside Support Engineer to join our team in Wellingborough!

What we can give you:

37.5-hour working week with flexible working options, giving you that much needed work/life balance
This opportunity is based at the customers site in Wellingborough
Great opportunities for career progression
25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays.
Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available.
Employee Referral Scheme – if successful you could earn £750.
Flexible benefits package that aims to offer something for everyone.
GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics!
24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme
To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects.
Company Pension Scheme, plus life assurance, and access to our free Digital GP app via Aviva
Private medical cover after 12 months
Global Recognition Program – 40+ awards were made last year in the UK under our RecogniseMe scheme.

What to expect:

Responsible for effect use of technology by performing local workplace support activities to a proficient level
Over time you will gain a strong technical appreciation of core desktop operating systems, applications and services
Responsible for delivery of new technology, within agreed business service levels
Acting as an ambassador for IT by achieving the balance between customer satisfaction and efficiency
Create value by enabling customers in their daily work, owning incidents and IT requests, resolving and communicating on a timely basis
Taking ownership and manage escalations of customers issues, working closely with other service teams as required
Ability to monitor and prioritise workloads, overcoming obstacles in order to achieve their goals and objectives working both independently and as part of a team
Providing support to the customer both on site and remote, through remote access tools and verbal/written communication
Providing Smart hands support e.g., mounting/unmounting network, server hardware, network patching

What we expect from you:

Relevant experience working in a customer service environment where clients and customers are your main priority.
Strong communication skills with clients, colleagues, and management
You will take on full responsibility, with customers at your focus, and the ability to make good judgements
Ability to take initiative.

Previous hands-on experience working within an IT Customer Service environment providing proficient break/fix support in relation to the following technologies:

Extensive desktop support skills with Windows 10 & 11 Operating Systems,
Microsoft Office suite, Office 365, a range of PC hardware.
Provisioning and supporting desktop hardware, including PC’s, Notebooks,
Monitors, Printers, multifunctional media devices and other related
hardware accessories.
Application Support – Office 365, remote access products (an advantage),
User Endpoint Manager (Ivanti), Sophos, AV products
Mobile Device Support – iOS (iPhone/iPad) and Android, email services.

Time managed and organised, you can meet SLA’s that are prescribes and take appropriate action to ensure none of them are exceeded.
Ability to work as a team with colleagues, building relationships, and discuss resolutions for issues
Strong analytical capability
Previous working experience using best practice IT Service Management tool sets in relation to effectively handling Customer’s Tickets.
ITIL knowledge specifically in relation to IT Service Operations (Incident, Problem, Request Management, and Asset Management) and adherence to other ITIL Service Management Processes an advantage.
Experience of cross-functional working

If you think you have 75% or even 90% of what we are looking for and know you are capable of the responsibilities and duties at hand, we encourage you to apply! Not all applicants require 100% of what we expect. This will prove you are willing to develop, learn and grow professionally and personally.

What to do next:

If this ticks your boxes, and you are looking for a new and exciting opportunity, then please apply below with a copy of your CV and your contact details. We would appreciate a short message as to why you are interested in the position and Getronics!

As a business, we offer an Employee Referral Programme, if you have someone in your life you think would be a perfect fit then send them a link to the career’s webpage.

If you would like to ask any questions regarding our vacancies, Getronics as a business, or anything else, please don’t hesitate to get in touch. The Talent Acquisition team will be available on 0141 815 1055 or alternatively, email into [email protected]

We are committed to equal opportunities for all staff and applications from individuals are encouraged, regardless of age, disability, gender, sexual orientation, race, religion, or belief, relationship status, and families.

Apply Now

Refine Your Search

it support jobs in bedford

Desktop Support Engineer

IT Technician

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Support Engineer - Mobile (Northamptonshire)

1st Line IT Support Analyst

Technical Support Manager

Internal Technical Support

ICT Consultant

Level 2 Service Desk Engineer

Internal Technical Support Engineer – Woodworking Machinery

Service Desk Engineer

Help Desk Engineer

DevOps & Technical Support Engineer

Service Desk Analyst

Technical Service Desk Advisor

IT Technician

Technical Support Team Lead

Workday Support Apprentice

Principal Technical Support Engineer

Acturis Operations Analyst

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