Technical analyst Work, Jobs in Rocester (with Salaries)

Business Analyst
Echo Managed Services —Walsall
- Full-time
- Salesforce
- English
- Bachelor's degree
- Free parking
- Employee discount
Development Analyst
Saur Europe —Stoke-on-Trent
- £28,000 - £31,000 a year
- Overtime
- Computer literacy
- Laboratory experience
- Project management
Quick apply
Senior Client Tech Analyst
ERA —Ripley
- Weekend availability
- Computer Science
- Microsoft Office
- Bachelor's degree
- Free parking
- Employee assistance programme
Account Analytics Lead, Analytics Services
NAB-Jones Lang LaSalle Services —Derby
- Full-time
- Remote
- Azure
- PMP
- DevOps
Quick apply
5d
Network Management Engineer
Network Rail —Stoke-on-Trent
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Maintenance
- Computer networking
- IT
- Free parking
- Annual leave
6d
Customer Service Analyst - 12 Months FTC
FERRERO —Alfreton
- Temporary
- Customer service
- Communication skills
Account Analytics Lead, Analytics Services
JLL —Derby
- Azure
- PMP
- DevOps
5d
Technical Services Engineer
HSL Compliance Limited —Cannock
- £15.10 an hour
- In-person
- Annual leave
- Sick pay
Quick apply
SHE Advisor - 6 Month Fixed Term Contract
SC Johnson Professional —Denby
- Full-time
- Communication skills
- Free parking
- Annual leave
15h
Thermofluids Engineer (Fault Analysis)
Rolls-Royce SMR —Derby
- £42,000 - £55,125 a year
- Full-time
- Hybrid work
- Engineering
- Continuous improvement
- Communication skills
Lead Engineer - Safety Systems and Hazard Protection
Rolls-Royce SMR —Derby
- £60,000 - £78,750 a year
- Full-time
- Hybrid work
- Engineering
- System design
- Leadership
First Team Tactical Analyst
Derby County Football Club —Derby
- Weekend availability
- Microsoft Powerpoint
- English
- Master's degree
- Annual leave
- Employee discount
Quick apply
7d
Principal Engineer
AtkinsRéalis —Derby
- Full-time
- Hybrid work
Manager - Reactor Inventory Systems
Rolls-Royce SMR —Derby
- £63,750 - £78,750 a year
- Full-time
- System design
- Leadership
Senior Manager – Core Design
Rolls-Royce SMR —Derby
- £71,000 - £93,200 a year
- Full-time
- Engineering
- Travel
- Contracts
12h
Senior Structural Engineer
Amey Ltd —Stafford
- Part-time
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
- Flexible schedule
Quick apply
Service Desk Analyst - Swedish Speaking
Sysco International —Tamworth
- Full-time
- Remote
- Bilingual
- Customer service
- English
Quick apply

I want to receive the latest job alerts for technical analyst in rocester

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Business Analyst

Echo Managed Services -
Walsall

Apply Now

Job details

Full-time

Benefits

Free parking
On-site gym
Company pension
Employee discount
Gym membership
On-site parking

Qualifications

Jira
Waterfall
Salesforce
Business analysis
Visio
English
Bachelor's degree
Confluence
Agile
Business
Communication skills
Information Technology

Full job description

Job Title Business Analyst

Location Walsall, West Midlands

Package Competitive

Echo Managed Services are looking for an experienced and highly analytical Business Analyst to join our Software Services team. Based in our Walsall office, you will be part of a high‑performing Business Analysis practice supporting the successful implementation, enhancement, and optimisation of our SaaS billing and CRM products.

The Role:

Working closely with clients, technical teams, and product specialists, the Business Analyst will translate business needs into clear, actionable requirements and support delivery across the full project lifecycle. This role is ideal for someone who thrives in a dynamic environment, enjoys problem‑solving, and can confidently engage with stakeholders at all levels.

Key Responsibilities

Support the implementation of our SaaS billing and CRM platform across discovery, business process alignment, development, UAT, and go‑live.
Provide analytical support for legacy billing products, including issue investigation, change request evaluation, and impact assessments.
Develop a deep understanding of our products to demonstrate features and support successful client adoption.
Capture, interpret, prioritise, and refine business requirements, producing high‑quality user stories, acceptance criteria, and functional specifications.
Maintain and groom client‑specific product backlogs in collaboration with Product and Engineering teams.
Identify opportunities for product enhancements and contribute to roadmap discussions.
Act as the key liaison between clients and technical teams, ensuring clarity and alignment on requirements and design decisions.
Communicate complex scenarios and technical concepts to non‑technical stakeholders in a clear and structured way.
Build strong relationships across client organisations and internal teams to support successful delivery outcomes.

What You’ll Need:

Competencies / Experience / Knowledge

Minimum 6 years’ experience as a Business Analyst, including experience working with international/off‑shore teams.
Strong background in producing functional specifications, user stories, and acceptance criteria.
Skilled in shaping work packages to support effective delivery and estimation.
Proficient with process‑modelling tools such as Microsoft Visio.
Hands‑on experience with Jira and Confluence.
Familiarity with Lucidchart, Miro, or similar whiteboarding tools.
Experience working across both Agile and Waterfall methodologies.
Excellent analytical, communication, and stakeholder‑management skills.
Exceptional spoken English and confident communication style.
Familiarity with utility billing systems and CRM applications.
Experience with Salesforce (Salesforce certifications highly advantageous).

Education / Qualifications

Bachelor’s degree in Business, Operations, IT, or a related field.
Business Analysis certifications (e.g., CBAP, CCBA, or equivalent) are an advantage.

What You’ll Get in Return:

A competitive salary
Pension scheme with employer contributions
20 days holiday + bank holidays
A supportive and collaborative work environment where your ideas and contributions are highly valued
Mentorship and guidance from experienced professionals
24/7 GP service.
Access to my premier benefits – store discounts.
Employee Well-being programme
Free onsite parking
Onsite Gym

Who we are:

Part of the South Staffordshire group, Echo Managed Services is a leading provider of billing software and outsourced customer service solutions. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.

Apply Now

Refine Your Search

technical analyst jobs in rocester

Business Analyst

Development Analyst

Senior Client Tech Analyst

Account Analytics Lead, Analytics Services

Network Management Engineer

Customer Service Analyst - 12 Months FTC

Account Analytics Lead, Analytics Services

Technical Services Engineer

SHE Advisor - 6 Month Fixed Term Contract

Thermofluids Engineer (Fault Analysis)

Lead Engineer - Safety Systems and Hazard Protection

First Team Tactical Analyst

Principal Engineer

Manager - Reactor Inventory Systems

Senior Manager – Core Design

Senior Structural Engineer

Service Desk Analyst - Swedish Speaking

I want to receive the latest job alerts for technical analyst in rocester

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected