Application support analyst Work, Jobs in Flitwick, Bdf (with Salaries)

Service Desk Analyst
Sysco —Hemel Hempstead
- Full-time
- Bilingual
- Customer service
- English
Business Systems Analyst
Azenta —Wotton Underwood
- Full-time
- Oracle
- English
- SQL
Capacity and Performance Analyst
NHSProfessionals —Hemel Hempstead
- £29,500 a year
- Annual leave
- Employee assistance programme
Quick apply
3d
QA Analyst
Allwyn UK —Watford
- Hybrid work
- SQL
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Project Manager
Solifi —Milton Keynes
- Up to £2,500 a week
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management
- Free parking
- Life insurance
EUC Analyst - Microsoft Office 365
Affinity Water —Hatfield
- £50,000 - £60,000 a year
- Hybrid work
- Azure
- Microsoft Office
- SharePoint
- Annual leave
- Employee discount
People Data Analyst
Tesco UK —Welwyn Garden City
- Full-time
5d
Cyber Threat Intelligence Senior Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
Technical Business Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Annual leave
Third Party Risk Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Senior Data Analyst
NHSProfessionals —Hemel Hempstead
- £49,000 a year
- Hybrid work
- Azure
- SQL
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Safety Business Analyst
Roche —Welwyn
- Computer Science
- Engineering
- Master's degree
11d
Operational Support Manager – Airport & Ground Experience
easyJet —Luton Airport
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Leadership
- Employee discount
4d
ERP Analyst (iSeries/AS400)
Johnson Matthey —Royston
- Full-time
Senior Student Systems Analyst Developer
Cranfield University —Cranfield
- £48,760 - £71,050 a year
- Full-time
- Engineering
- SQL
- JavaScript
4d
Customer Journey Transformation Lead (Debt & Collections)
Affinity Water —Hatfield
- Up to £54,500 a year
- Hybrid work
- Analysis skills
- Agile
- Annual leave
- Employee discount
11d
UX Researcher
Barclays —Northampton
- Presentation skills
- Continuous improvement
- AI
8d
Data Analytics Manager
Billing Finance —Northampton
- £60,000 - £70,000 a year
- Hybrid work
- SQL
- Employee assistance programme
Project Manager (Business Change)
Stevenage Borough Council —Stevenage
- £46,142 - £49,282 a year
- Full-time
- Hybrid work
- Project management
- Agile
- Leadership
- Employee assistance programme
- Employee discount
IT Project Manager
Solina Group —Biggleswade
- Full-time
- PMP
- English
- Project management

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Service Desk Analyst

Sysco -
Hemel Hempstead

Apply Now

Job details

Full-time

Qualifications

Bilingual
Customer service
MCSE
English
AWS
Swedish
ITIL
IT support
Computer networking
ServiceNow
Communication skills

Full job description

Full-time

Hemel Heampstead - Remote

Competitive

39hrs per week

Job Description

Service Desk Analyst - Swedish Speaking
UK and Ireland

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.

Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation.

*This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish*

Key Responsibilities

Address and resolve non-major incidents and service requests, logging all activity in ServiceNow
Deliver excellent customer service and professional support
Escalate or reassign unresolved incidents to appropriate teams
Analyse and resolve hardware/software issues using standard tools and methods
Document case details clearly in ServiceNow, including steps taken and customer impact
Meet/exceed defined performance metrics including CSat and QA standards
Continuously build knowledge of company-specific products and services
Create/update knowledge articles to support First Call Resolution and self-service
Participate in after-hours and on-call rotations to ensure 24/7 support coverage
Complete training objectives and uphold Sysco’s Mission and Values

Skills and Experience

Good experience in a Service Desk or similar IT support environment
Experience using ServiceNow ITSM workflows
Strong customer service, listening, and communication skills
Bilingual - English and Swedish (required)
Detail-oriented with solid judgment and initiative
Ability to troubleshoot and resolve technical issues independently
Knowledge of Microsoft Office365 and standard network tools
Ability to work remotely and as part of a team
Familiarity with ITIL principles

Education and Certifications

Degree or equivalent experience preferred
ITIL V4 / ITSM certification preferred
AWS and Microsoft MCSE certifications are a plus
Proficient in Microsoft Office365

Location: Hemel Heampstead, England

Additional Information

At Sysco International everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco International and we recognise that Sysco International can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Apply Now

Refine Your Search

application support analyst jobs in flitwick, bdf

Service Desk Analyst

Business Systems Analyst

Capacity and Performance Analyst

QA Analyst

Project Manager

EUC Analyst - Microsoft Office 365

People Data Analyst

Cyber Threat Intelligence Senior Analyst

Technical Business Analyst

Third Party Risk Analyst

Senior Data Analyst

Safety Business Analyst

Operational Support Manager – Airport & Ground Experience

ERP Analyst (iSeries/AS400)

Senior Student Systems Analyst Developer

Customer Journey Transformation Lead (Debt & Collections)

UX Researcher

Data Analytics Manager

Project Manager (Business Change)

IT Project Manager

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Full-time

Hemel Heampstead - Remote

Competitive

39hrs per week

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