It developer Work, Jobs (with Salaries)

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Resident IT Systems Engineer

KNAPP U.K. Limited
Bradford

Apply Now

Job details

Full-time

Qualifications

Oracle
Supply chain
Logistics
Maintenance
SQL
Programmable logic controllers
Supply chain management
IT
NVQ
Linux
Application support
PL/SQL
BTEC
Communication skills
Debugging

Full job description

#Job Summary

Based at our customer’s distribution centre the role is to provide hands-on technical support and analysis for our software, infrastructure and technology products and ensure the availability of KNAPP installed systems.

Engaging directly with the customer to support with operational analysis, exceptions and change management, this role enables the individual to be a significant contributor to the success of our customer’s day to day business operation.

Reporting to the Site Manager, the Systems Engineer will communicate effectively and accurately any business-critical situations together with the hotline and development groups with appropriate priority.

#Duties and responsibilities include, but are not limited to:

Monitoring and management of KNAPP software systems (WCS, WMS, PLC, SCADA) and associated hardware
Identify, analyse and root-cause-analysis of Systems and IT issues
Support the remedy process of software through investigation
Incident and problem management (hotline tickets)
Manage and communicate effectively with stakeholders both internal and external
Meet the agreed performance objectives for the role
Ability to dynamically prioritise workload and tasks effectively according to current business needs
Self-motivated and a proactive approach to problem solving is essential with a strong working relationship with all stakeholders
Strong communication skills and engagement with stakeholders
High level of responsibility and awareness of business-criticality
Ability to learn and develop on the job
Ability to keep calm, confident and focused while working under pressure
Capacity to work as part of a team and as an individual without constant need for supervision
Ability to work flexible hours and locations
Ability to provide occasional on-call remote support
Support the resident engineering/maintenance team during breakdown/repairs/maintenance activities

#Skills, qualifications and experience

NVQ/BTEC/C&G Level 3 in an IT discipline essential (Degree level preferable) or 3-5 years’ experience in IT
An understanding of warehouse operations and supply chain management
Linux Operating Systems (Command line interface to administer OS performance, log files navigation and deploy releases)
Proficient using SQL (DML, DDL, TCL) and SQL Developer
Experience with PL/SQL language
Debugging skills
Hands-on database experience (Oracle beneficial)
1+ years’ experience in software application support and incident investigation would be desirable
3-5 years related experience in logistics, high volume manufacturing, distribution, production planning and/or transportation environment would be desirable

#Important behaviours to have in line with our company values

Appreciation – Recognises the achievement of others
Creativity – Is resourceful and innovative
Courage – Willing to learn and try new things
Openness – Always approachable and helpful
Reliability – Consistently gives their best

#Local benefits

Some locations have local benefits; please speak to a member of the management team.

Tips for applicants

Are you looking for new challenges? Do your eyes sparkle with enthusiasm when you talk about your specialist area? Do you gladly take on responsibility? Are you able to grasp complex issues? Are you brave enough to take new paths and do you view changes as exciting opportunities?

Then

Here are a few tips for a successful application.

Complete + online + authentic = good chances

Complete

The following documents are important to us:

Cover letter (please indicate your core areas in the case of speculative applications)
CV (résumé) in tabular format
Diploma certificates and evidence of professional experience

Online

Please only apply via our application tool.

Tip: Apply for current vacancies to maximize your chances. In the case of speculative applications, it can take some time before we have an appropriate offer for you.

Authentic

Once you have completed the first two steps, you are a good deal closer to your new job. If your educational and professional backgrounds fit one of our job opportunities we will invite you to an interview in person.

The interview is the most important part of the application process. Above all, we look for authenticity. During the interview, we will find out whether our expectations match each other and whether a long-term cooperation can be formed.

Application process

1. Apply online

2. Confirmation of receipt sent

3. Human Resources and specific department look at your documents

4. If we like what we see: invitation to an interview in person

5. The excitement builds: first interview in person

6. If necessary: second interview in person

7. Do we fit well together? Welcome to KNAPP!

To ensure a speedy application process, please only apply via our application tool. After submitting your application you will receive a confirmation of receipt.

Information

KNAPP U.K. Limited

Bradford

Great Britain

Fulltime

Apply Now

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#Job Summary

#Duties and responsibilities include, but are not limited to:

#Skills, qualifications and experience

#Important behaviours to have in line with our company values

#Local benefits

Tips for applicants

Application process

Information

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