Lead devops engineer Work, Jobs in Parbold, Lan (with Salaries)

Senior Service Assurance Manager
Marks & Spencer —Salford
- Full-time
- Hybrid work
- DevOps
- IT
- In-person
- Employee discount
13d
Platform Engineer
QinetiQ —Manchester
- Part-time
- Hybrid work
- Driving
- Travel
- Leadership
Senior Cloud Engineer
UBDS Group —Manchester
- Full-time
- Hybrid work
- Azure
- DevOps
- Analysis skills
Quick apply
Technical Lead
QinetiQ —Manchester
- Part-time
- Hybrid work
- Java
- AWS
- Travel
Tech Lead - Business Solutions
ANS Group Limited —Manchester
- Full-time
- Mentoring
- Agile
Software Engineer
QinetiQ —Manchester
- Part-time
- Hybrid work
- Travel
- IT
- Leadership
PHP Software Engineer
Love2shop —Liverpool
- Full-time
- DevOps
- Java
- AWS
- Employee discount
Quick apply
Lead Product Manager
Informed Solutions —Altrincham
- Hybrid work
- DevOps
- AI
- Communication skills
- Gym membership
- Referral programme
Quick apply
Technology Systems Administrator
Marlborough Group —Bolton
- Full-time
- Hybrid work
- Azure
- No degree
- Mentoring
Quick apply
Full-Stack Engineer Opportunities
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Java
- Continuous improvement
- JavaScript
Cloud Infrastructure Architect
The Granite Group —Liverpool
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Flexible schedule
Quick apply
Director, Principal Engineer
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Oracle
- Java
- APIs
Platform Engineer — Cloud & Infrastructure Automation and Observation
The Protein Works™ —Liverpool
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply
Head of Engineering
The Fragrance Shop —Manchester
- Azure
- Computer Science
- Continuous improvement
- Free parking
- Work from home
Senior Delivery Manager
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Contracts
- Gym membership
- Referral programme
Quick apply
Senior Digital Engineer (Java)
Love2shop —Liverpool
- Full-time
- Azure
- Salesforce
- DevOps
- Employee discount
Quick apply
Systems Development Manager - GammaLabs
Gamma —Manchester
- Full-time
- Management
- DevOps
- Leadership
- Annual leave
Quick apply
5d
Senior Software Engineer
Bauer Media Group —Manchester
- Java
- AWS
- Mentoring
Technical Lead
PA Consulting —Manchester
- Full-time
- Hybrid work
- Azure
- Java
- AWS
- Annual leave
Quick apply
Senior Backend Developer
The Granite Group —Liverpool
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- Azure
- APIs
- Flexible schedule
Quick apply

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Senior Service Assurance Manager

Marks & Spencer -
Salford

Apply Now

Job details

Permanent | Full-time
13 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount

Qualifications

iOS development
DevOps
IT
UI
Root cause analysis
Swift
Communication skills

Full job description

Team

Digital & Tech

Store

Salford Quays

Location

Salford, Greater Manchester

Contract type

Permanent

Position type

Full Time

Salary

Competitive + Benefits

Closing date: 29th June 2026

Intro
About the role
Meet the Team
People Stories
Make Your Mark
Colleague Networks
Benefits
How to Apply

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

To stay close to our customers and colleagues, our support teams are in the office for at least three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

All the details

Summary

The Senior Service Assurance Manager ensures effective Service Management delivery across assigned D&T products, platforms, or infrastructure Tribes. Embedded within Tribes, the role acts as the key link between Service Management practices and teams, ensuring compliance, full integration, and delivery of IT services that meet business and store service levels.

As a Service Management ambassador, you promote ITIL4, DevOps, and SecOps as complementary frameworks, helping teams balance speed and throughput with standardisation, risk reduction, and operational stability.

You will proactively monitor performance, identify trends, risks, and issues, and work with Tribe leaders to generate insights, determine root causes, and drive continuous improvement initiatives. Accountable for Tribe performance, you will demonstrate measurable gains in service quality and maturity over time. The role also requires regular engagement with Tribe leadership and business stakeholders to align on priorities, address challenges, and secure support for Service Management improvements.

What you'll do

Drive Service Management excellence by assuring quality, performance, and compliance of key practices across the Tribe.
Champion adoption and awareness of Service Management, communicating its value and embedding consistent ways of working.
Coach and support teams through training, guidance, and targeted interventions to meet service standards and SLAs.
Monitor performance and manage risk by analysing trends, identifying issues, and leading root cause analysis with actionable improvements.
Lead continuous improvement and stakeholder engagement by reporting insights, scaling best practices, and collaborating with leadership to enhance service outcomes.

Who you are

Deep Service Management expertise with strong knowledge of ITIL4, DevOps, SecOps and governance best practices (retail experience advantageous).
Analytical and data-driven, with proven ability to monitor performance, interpret metrics, assess risks, and drive informed decision-making.
Continuous improvement mindset, experienced in optimising processes and delivering measurable service quality enhancements.
Strong communicator and influencer, able to engage stakeholders at all levels, manage change effectively, and handle conflict with professionalism.
Commercially and strategically aware, with solid understanding of IT operations, service tools, and how service delivery impacts business outcomes in fast-paced environments.

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
Competitive holiday allowance with the option to buy more
Discretionary bonus schemes linked to your performance and ours
Strong pension and life assurance to help plan for the future
Tailored induction and training to support your development from day one
Exclusive perks and savings through our M&S Choices portal
Market-leading family policies, including parental, adoption and neonatal leave
24/7 wellbeing support, including virtual GP access and mental health services
One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#LI-hybrid #LI-LS1 #hybridrole

Meet the Team

Being an in-person business

We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.

Janak

Halford

Deepak

Janak

Halford

Deepak

Janak

Halford

Deepak

I think all engineers just love solving puzzles and problems. At M&S, we’re constantly learning new things, whether it’s mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That’s different, believe me.

Janak (He / Him) | Staff iOS Engineer Read full story

Being in third-party brands, working on things M&S hasn’t done before… that plays to my sweet spot. I’ve worked in many organisations throughout my career, and it’s rare to see such cause and effect in your work. The way we’re structured means you’re encouraged to solve problems and you have the autonomy to make progress quickly.

Halford (He / Him) | Head of Technical Program Management Read full story

At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people’s lives. And we’re in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre.

Deepak (He / Him) | Data Scientist Read full story

Janak (He / Him) | Staff iOS Engineer Read full story

Halford (He / Him) | Head of Technical Program Management Read full story

Deepak (He / Him) | Data Scientist Read full story

Janak (He / Him) | Staff iOS Engineer Read full story

Halford (He / Him) | Head of Technical Program Management Read full story

Deepak (He / Him) | Data Scientist Read full story

End of quote slider carousel

Make Your Mark

Upcoming projects

Take part in our M&S Digital & Tech team days. Grow your digital and data skills through our BEAM Academy. Or challenge yourself at one of our business-wide hackathons. We also partner with Women in Data, Databricks and Cajigo to increase opportunities for women in digital and data.

Opportunities to be heard

Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).

Colleague Networks

We want you to feel supported, no matter what.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

End of slider Colleague Networks carousel

Benefits

Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

Giving back

Support your favourite charities by donating through your pay or even volunteering for them.

Pay

Earn a competitive salary.

Colleague discount

After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

Please note only contracts of more than 12 weeks are eligible for this benefit.

Time off

Competitive holiday entitlement with the potential to buy extra holiday days.

Bonus

We have discretionary bonus schemes depending on your role and our business performance.

Life assurance

Get cover for twice your salary up to age 70 (double with our Pension Plan).

Workplace savings

We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.

My Choices

Save on everyday costs through discounts and offers and get access to great health benefits.

Cycle to work

Bike/accessory hire with Cycle to Work and save on tax and national insurance.

Smart tech

Buy the latest technology with interest-free financing directly from your salary.

Family friendly policy

Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

Wellbeing hub
Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

Giving back
Giving back

Support your favourite charities by donating through your pay or even volunteering for them.

Pay
Pay

Earn a competitive salary.

Colleague discount
Colleague discount

After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

Please note only contracts of more than 12 weeks are eligible for this benefit.

Time off
Time off

Competitive holiday entitlement with the potential to buy extra holiday days.

Bonus
Bonus

We have discretionary bonus schemes depending on your role and our business performance.

Life assurance
Life assurance

Get cover for twice your salary up to age 70 (double with our Pension Plan).

Workplace savings
Workplace savings

We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.

My Choices
My Choices

Save on everyday costs through discounts and offers and get access to great health benefits.

Cycle to work
Cycle to work

Bike/accessory hire with Cycle to Work and save on tax and national insurance.

Smart tech
Smart tech

Buy the latest technology with interest-free financing directly from your salary.

Family friendly policy
Family friendly policy

Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

Wellbeing hub

Giving back

Colleague discount

Time off

Bonus

Life assurance

Workplace savings

My Choices

Cycle to work

Smart tech

Family friendly policy

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

Depending on the role you are applying for, you may be invited to do an assessment. Your Talent Acquisition Partner will guide and inform you along the way.

Interview

We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.

Decision

After we’ve made our decision, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

Apply Now

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How We Hire

About the role

Meet the Team

Being an in-person business

Janak

Janak

Janak

Make Your Mark

Upcoming projects

Opportunities to be heard

Colleague Networks

Cancer Network

Health and Wellbeing Network

LGBTQ+ Network

Gender Equality Network

Forces Community Network

Menopause Network

Family & Carers Network

Culture and Heritage Network

Cancer Network

Health and Wellbeing Network

LGBTQ+ Network

Gender Equality Network

Forces Community Network

Menopause Network

Family & Carers Network

Culture and Heritage Network

Cancer Network

Health and Wellbeing Network

LGBTQ+ Network

Gender Equality Network

Forces Community Network

Menopause Network

Family & Carers Network

Culture and Heritage Network

Benefits

Wellbeing hub

Giving back

Pay

Colleague discount

Time off

Bonus

Life assurance

Workplace savings

My Choices

Cycle to work

Smart tech

Family friendly policy

Wellbeing hub

Giving back

Pay

Colleague discount

Time off

Bonus

Life assurance

Workplace savings

My Choices

Cycle to work

Smart tech

Family friendly policy

How to Apply