Technical sales engineer Work, Jobs in Westbury, Wil (with Salaries)

Aftersales Support
SYNTEGON —Bristol
- Full-time
- Engineering
- Bakery
Quick apply
Quantum & Cryptography Principal Sales Specialist, UK Public Sector
AWS EMEA SARL (UK Branch) —Bristol
- Full-time
- AWS
- Presentation skills
Sector Client Director - Healthcare
BAM UK & Ireland —Bristol
- Business development
- Presentation skills
- No degree
- Annual leave
Solution Consultant (Modern Workplace)
Pax8 Global —Bristol
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Principal AI Sales Specialist - UK Central Government & Transport, UK Public Sector
AWS EMEA SARL (UK Branch) —Bristol
- Full-time
- AWS
- AI
Advanced Compute Specialist (Chips), UKGI Public Sector
AWS EMEA SARL (UK Branch) —Bristol
- Full-time
- AWS
- Machine learning
- AI
14d
Customer Solutions Specialist
Detertech —Swindon
- £33,000 - £38,000 a year
- Full-time
- Writing skills
- Continuous improvement
- Communication skills
Quick apply
12d
Business Development Representative
Snap Analytics —Bristol
- £35,000 - £42,000 a year
- Hybrid work
- Salesforce
- Business development
- Communication skills
Quick apply
4d
Aviation Client & Programme Director
AECOM —Swindon
- Full-time
- Hybrid work
- Business development
6d
Capture Management Director
AECOM —Bristol
- Full-time
- Hybrid work
- Management
- Business development
- Travel
5d
Technical Director, Capture Management Lead - Water
AECOM —Bristol
- Full-time
- Hybrid work
- Management
- Business development
- Travel
Engagement Manager - Speculative Talent Pipeline
Rowden —Bristol
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply

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Aftersales Support

SYNTEGON -
Bristol

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Company pension

Qualifications

Supplier ordering
Engineering
Technical support
Procurement support
Customer support
Customer interaction
Project cost estimation
Remote diagnostics

Full job description

Company Description

Together with 7,300 colleagues at 49 locations in over 20 countries, we are the strategic lifecycle partner for the pharmaceutical, biotechnology, and food industries. With streamlined processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. Among other examples, we ensure that vaccines are safely filled and that pharmaceuticals are produced reliably and in compliance with regulations. We even help package your favorite chocolate and snacks quickly and with high precision.

We at Kliklok, a Syntegon company based in Bristol, UK, have been a global leader in secondary packaging machinery for over 50 years, serving industries such as bakery, snack, cereal, frozen and refrigerated foods, and confectionery. We design, manufacture, and deliver innovative cartoners, sleevers, and handling equipment worldwide, supported by our trusted global partners and dedicated service.

Become part of our team and apply now!

Job Description

The Aftersales Support Role is customer-facing for modernisation programmes, retrofit upgrades and supply of change parts and spares for packaging machines. You will assess customer enquiries, prepare commercially and technically informed quotations, working closely with aftersales support/technical (also working with the internal design engineers where needed), manage change part orders and Modernisation projects, and keep customers informed throughout delivery and installation.

Key responsibilities

Receive, log and prioritise customer enquiries about modernisations, upgrades and spare/change parts via phone, email and CRM.
Undertake initial assessment of enquiries to determine scope, urgency and whether a site survey or technical input is required.
Draft clear, accurate quotations including scope of work, parts lists, labour estimates, travel, lead times and commercial terms — liaise with engineering, production and purchasing to validate technical elements and costs.
Produce and maintain bills of materials (BOMs), part numbers and associated documentation for spare/change parts; ensure version control.
Assist with scheduling site surveys, installation and commissioning visits with field teams and customers.
Provide technical advice and product selection for spare parts and retrofit options; recommend cost-effective upgrade paths that meet customer requirements.
Support remote diagnostics, troubleshooting and ordering of parts to resolve machine downtime quickly; escalate complex issues to engineering teams.
Place and track parts orders with purchasing and suppliers; monitor lead times and logistics to meet customer expectations.
Support Service team with remote support and troubleshooting to reduce downtime, escalating complex technical issues to engineering or field service teams.
Maintain accurate quotation history, order documentation and customer communications.
Support sales teams and Hubs by capturing aftermarket opportunities through customer feedback and trends.

Qualifications

2-3 years of previous experience in a similar role.
Educational background in mechanics.
Engineering degree is highly appreciated.
Experience in customer facing roles in technical environments.

Additional Information

What we offer;

At Syntegon, you’ll have the space to grow and make an impact. You’ll work in an international environment with an informal culture and plenty of opportunities to develop yourself.

We believe work should be both rewarding and enjoyable. You’ll be part of an open-minded, supportive team where collaboration, growth, and new ideas are encouraged. Alongside this, we offer a competitive package of benefits to help you thrive both at work and in your personal life:

Competitive salary with regular reviews
25 days’ holiday plus bank holidays to recharge
Flexible working with annualized hours scheme
Generous pension scheme with Aviva
Life assurance of 7 x annual salary for peace of mind
Simply Health medical cashback plan for everyday healthcare costs
Income protection after 2 years’ service
Cycle to Work and Tech schemes to make life easier
Wellbeing support through Everymind at Work
A friendly, social culture with regular activities and the chance to grow your career in a global company with a local spirit

Quick apply

Refine Your Search

technical sales engineer jobs in westbury, wil

Aftersales Support

Quantum & Cryptography Principal Sales Specialist, UK Public Sector

Sector Client Director - Healthcare

Solution Consultant (Modern Workplace)

Principal AI Sales Specialist - UK Central Government & Transport, UK Public Sector

Advanced Compute Specialist (Chips), UKGI Public Sector

Customer Solutions Specialist

Business Development Representative

Aviation Client & Programme Director

Capture Management Director

Technical Director, Capture Management Lead - Water

Engagement Manager - Speculative Talent Pipeline

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