Service desk Work, Jobs in Padworth, Brk (with Salaries)

IT Operations Manager
Newbury Building Society —Newbury
- £52,000 - £54,502 a year
- Full-time
- Azure
- Organisational skills
- IT
MySurrey Hive Assistant
University of Surrey —Guildford
- £28,031 - £31,236 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Front desk
3d
Customer Service Adisor
M Group —Slough
- £23,213 a year
- Hybrid work
- Annual leave
- Employee assistance programme
9d
Sales Support Coordinator - 12-month - FTC
Cosmic Semiconductor Solutions —Guildford
- CRM software
- Sales
- Customer service
- Annual leave
Quick apply
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Research
- Computer networking
- Communication skills
IT Operations - First Level Transaction Monitoring Associate
Visa Europe Limited —Basingstoke
- 12 hour shift
- Spanish
- Microsoft Office
- Analysis skills
3rd Line Cloud Engineer - Azure
Communications Solutions UK Ltd —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- Mentoring
- In-person
- Free parking
Quick apply
2d
Business Support Specialist
Buckinghamshire Council —High Wycombe
- Full-time
- Microsoft Office
- Travel
- Typing
- Employee assistance programme
- Employee discount
3d
Systems Administrator - Platform Migration & Merge Specialist
Hawk-Eye Innovations (HEI) —Basingstoke
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- SharePoint
- Annual leave
- Employee discount
AMPA Systems Administrator, Farnborough
GBA5 EntServ UK Limited —Farnborough
- Weekend availability
- Microsoft Word
14d
Operational Readiness Lead
DXC Technology —Farnborough
- Full-time
- Continuous improvement
- Communication skills
Lead Oracle DBA Consultant
Clinisys —Woking
- Remote
- Team management
- AI
- Leadership
14d
2nd / 3rd Line Security Analyst
KYOCERA Document Solutions —Reading
- Mentoring
- Employee assistance programme
IT Operations Supervisor - (FTC)
Oxford Instruments plc —High Wycombe
- IT
- Communication skills
Senior Developer
Menzies LLP —Woking
- Full-time
- Hybrid work
- No degree
- Travel
- Software development
11d
Senior Transition Programme Manager
Capgemini —Woking
- Hybrid work
Service Desk Engineer
Motion Applied —Camberley
- Hybrid work
- Annual leave
Quick apply

Discover related jobs

Based on your search for service desk jobs.

IT Technician
Interpham Consulting —Luton
Oversee the provision of all IT equipment and services at the school, aiming to ensure high availability and outstanding performance.
Senior Technician, IT Infrastructure
Ryan, LLC —London
Deliver tier 3 support for the Service Desk on desktop issues and provide tier 1-2 support for network, server, and telecommunications queries, showcasing a…

I want to receive the latest job alerts for service desk in padworth, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Operations Manager

Newbury Building Society -
Newbury

Apply Now

Job details

Full-time
£52,000 - £54,502 a year

Benefits

Company pension
Paid volunteer time

Qualifications

ITIL Certification
Driving Licence
Azure
Procurement
Organisational skills
IT
Application support
Leadership
Communication skills
Banking
Active Directory

Full job description

Location

Head office, Newbury

Hours

Monday to Friday 9.00am to 5.00pm (35 hours per week)

Salary*

£52,000 - £54,502

Interview

Interview 1: 60-minute competency-based interview.
Interview 2: 60-minute skills-based interview.

Both interviews will be held at our head office in Newbury - we aim to interview successful applicants within 10 days. Feedback will be provided regardless of outcome.

We are looking for an experienced IT Operations Manager to lead the delivery of reliable, secure, and customer-focused IT services. This is a fantastic opportunity for a people focussed leader who enjoys balancing operational excellence, service delivery, team development, and continuous improvement.

You will play a key role in ensuring our IT systems, applications, and infrastructure support the needs of colleagues and customers, while helping to shape the future of our technology services.

This is an opportunity to make a genuine impact within an organisation where technology is a key enabler of business success. You'll have the autonomy to lead, improve, and influence, while developing both people and services that make a real difference.

If you're passionate about service excellence, team development and delivering meaningful business outcomes, we'd love to hear from you.

What will you be doing?

As our IT Operations Manager, you will be responsible for the day-to-day running of IT operations, ensuring high levels of service, performance, and resilience across the organisation.

Key responsibilities include:

Leading and developing a team of IT professionals, creating a culture of accountability, growth, and collaboration.
Managing IT service delivery, service desk operations, and application support to ensure an excellent colleague experience.
Working closely with business stakeholders to understand technology requirements and deliver effective solutions.
Driving operational improvements, identifying opportunities to enhance efficiency, service quality, and customer outcomes.
Managing third-party suppliers and vendors, ensuring performance and service levels are met.
Supporting the successful delivery of technical projects and business change initiatives.
Working collaboratively with IT Security and Infrastructure colleagues to maintain secure, reliable, and resilient technology services.
Acting as a trusted IT leader and champion across the business.

What skills and experience do you need?

We are seeking someone who combines strong technical understanding with excellent leadership and relationship-building skills.

You'll bring:

Experience leading IT Operations, Service Delivery or Service Desk functions.
A track record of managing and developing technical teams.
Experience delivering high-quality application support and end-user services.
Strong stakeholder management and communication skills, with the ability to influence at all levels.
Experience managing third-party suppliers and service providers.
Strong planning, prioritisation, and organisational skills.
Advanced knowledge of Microsoft 365, Active Directory and Microsoft desktop technologies.
A passion for continuous improvement and delivering excellent customer outcomes.

Essential skills and experience:

Proven experience of working with internal and/or external, customers to ensure the highest quality service experience.
Evidence of excellent written and verbal communication skills with the ability to present complex information clearly and effectively.
Proven ability to delivery application support.
Proven ability to establish positive working relationships, build and maintain trust, and be able to influence, negotiate and persuade at all levels.
Excellent planning and organisational skills and able to prioritise to meet deadlines and cope with fluctuations in workload.
Strong teambuilding and management skills with the ability to inspire, motivate, lead, and develop a team.
Demonstrable experience of Third-Party Management.
Demonstrable experience of leading the Service Delivery function within a multi-site environment.
Demonstrable experience of managing Service Desk.
Experience of leading and coaching a technical team.
Knowledge of Microsoft desktop applications, Active Directory, and Microsoft 365 to an advanced level.
Experience of working within a multi-site environment.
Driving licence.

Desirable skills and experience:

Experience working within an ISO27001 compliant enterprise.
ITIL Foundation.
Experience of working within a regulated environment.
Experience managing procurement and budgets.
Experience of Banking Money Transmission process.
Azure Certification.

Why choose us?

We want to help you develop – we are accredited by the Financial Services National College for the quality of our learning and development practices. No matter your role, there will be opportunities to take on new responsibilities and be involved in projects to further your career.
We want to look after and reward you - you will receive a generous holiday allowance, contributory stakeholder pension scheme, access to wellbeing programmes, and your birthday off.
We care about our communities – as well as providing financial services, we get involved in supporting local charities and people. This means regular opportunities to volunteer, fundraise, and help with community events and activities. All employees also receive two paid days of volunteering every year to help causes they feel passionately about.

The salary offered is dependent on evidence of key competencies and skills you currently have. Newbury Building Society pride themselves on recruiting for potential so if you do not meet all of the criteria in terms of knowledge, experience and skills, you will benefit from learning and development opportunities to enable you to work towards the top of the salary range. This will be via ongoing feedback from your line manager and assessment of your progression against all the criteria.

Apply Now

Refine Your Search

service desk jobs in padworth, brk

IT Operations Manager

MySurrey Hive Assistant

Customer Service Adisor

Sales Support Coordinator - 12-month - FTC

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

IT Operations - First Level Transaction Monitoring Associate

3rd Line Cloud Engineer - Azure

Business Support Specialist

Systems Administrator - Platform Migration & Merge Specialist

AMPA Systems Administrator, Farnborough

Operational Readiness Lead

Lead Oracle DBA Consultant

2nd / 3rd Line Security Analyst

IT Operations Supervisor - (FTC)

Senior Developer

Senior Transition Programme Manager

Service Desk Engineer

Discover related jobs

I want to receive the latest job alerts for service desk in padworth, brk

Explore jobs in more locations

What will you be doing?

What skills and experience do you need?

Why choose us?

Jobseeker tools

Employer Tools

Browse

Stay Connected