Technical support Work, Jobs in Bedworth, War (with Salaries)

3rd Line Support Engineer
wavenet —Shirley
- Full-time
- Azure
- Windows
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Maintenance
- Mentoring
- In-person
Quick apply
4d
IT Support Technician
Howes Percival —Leicester
- Maintenance
- Travel
- Communication skills
- Employee discount
13d
Senior Support Analyst
SeadOak —Birmingham
- £26,000 - £30,300 a year
- Weekend availability
- Hybrid work
- Microsoft Outlook
- Windows
- Continuous improvement
- Free parking
- Profit sharing
Quick apply
Operations & Technical Drawing Support Assistant
Beaumont Traffic Management —Redditch
- From £30,000 a year
- Full-time
- Schematics
- Customer service
- Computer literacy
- Free parking
- Sick pay
Quick apply
10d
Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Employee discount
Quick apply
Administrator IT & Finance
British Pregnancy Advisory Service —Warwick
- £26,444 - £29,853 a year
- Full-time
- Hybrid work
- Organisational skills
- Computer skills
- Budgeting
- Free parking
- Annual leave
Quick apply
4d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
IT Service Desk Technician
Low Carbon Contracts Company —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- Travel
- Agile
- Annual leave
- Work from home
Quick apply
5d
EUC Engineer
Zenzero Solutions —Coventry
- Google Suite
- Azure
- Mentoring
- Flexible schedule
IT Infrastructure Field Support Engineer
Eurofins UK Forensic Services —Tamworth
- Monday to Friday
- Customer service
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
11d
Technical Support Engineer - Electronic Access Systems
Honeywell —Leicester
- Full-time
- Travel
2nd Line Desktop Support Technician
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
Community Highways Technical Support Officer
Staffordshire County Council —Lichfield
- £33,699 - £38,220 a year
- Full-time
Associate Field Services Technician, IT
Aptean —Leicester
- Full-time
- Computer literacy
- Analysis skills
- Travel
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
13d
Field Technician (DST113BC)
Discovery Schools Academies Trust —Leicester
- £28,605 - £31,029 a year
- Full-time
- Computer literacy
- Writing skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
6d
IT Administrator Apprentice
Volvo Group —Warwick
- Up to £21,000 a year
- CRM software
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Service Desk Engineer
Central IT Solutions Ltd —Redditch
- Full-time
- Analysis skills
- In-person
- Communication skills
- Annual leave
Quick apply
12d
Product Application Support Specialist
Corpay —Meriden
- Full-time
- Analysis skills
- Agile
- Communication skills
- Life insurance

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technical support jobs near bedworth, war

3rd Line Support Engineer

wavenet -
Shirley

Quick apply

Job details

Full-time

Benefits

Annual leave
Employee assistance programme

Qualifications

Microsoft Windows Server
Technical troubleshooting
TCP
Cloud infrastructure
Azure
Incident management
Incident queue management
Mentoring junior staff
Ticket management
Microsoft Exchange
Windows
Network infrastructure
Firewall
Service restoration
Continuous improvement
Mentoring
IP networking
Customer support
VMWare
Customer interaction
Root cause analysis
Citrix
Microsoft Azure
Intune
Help desk

Full job description

Company Description

Wavenet is a UK‑based managed services provider delivering IT, cybersecurity, communications and connectivity solutions that evolve with our customers’ businesses.

Since 2000, we’ve helped organisations stay connected, secure and productive. We don’t just solve today’s problems — we design solutions that stand the test of time. By staying ahead of the technology curve, we give our customers confidence that their IT environment is ready for whatever comes next.

Customer success is at the heart of everything we do. We pride ourselves on delivering exceptional service, acting as a trusted extension of our customers’ teams and consistently providing a high‑quality, reliable customer experience.

Job Description

As a Senior Support Engineer, you’ll act as the final technical escalation point for complex incidents and problems. This is a true 3rd line role — you’ll be responsible for deep technical investigation, root cause analysis and driving permanent fixes, not just quick workarounds.

You’ll work across modern on‑prem, virtualised and cloud environments, supporting customers with a broad range of technologies. You’ll also play a key role in mentoring colleagues, improving service quality, and helping shape how we deliver support.

This role is based at our Solihull head office.

What You’ll Be Doing

Acting as the technical escalation point for 1st and 2nd line engineers
Owning and resolving complex incidents and problems through to completion
Providing expert support via tickets, telephone, email and remote access
Performing in‑depth troubleshooting across infrastructure, cloud and EUC platforms
Carrying out root cause analysis and recommending long‑term improvements
Managing and prioritising multiple issues while working within SLA commitments
Monitoring and responding to alerts generated by remote monitoring tools
Maintaining accurate documentation, knowledge articles and customer records
Identifying opportunities to reduce recurring incidents and improve service delivery
Supporting continuous improvement initiatives across tools, processes and standards

Communicating clearly with customers, translating technical detail into business‑friendly language

Qualifications

You’ll be an experienced support professional with a strong technical background and the confidence to take ownership of challenging issues.

Essential experience includes:

Proven experience in a senior / 3rd line IT support role, ideally within an MSP environment
Windows desktop and server operating systems
Microsoft 365 administration (Exchange Online, Intune, Entra ID/Azure AD)
Server administration (Active Directory, Group Policy, core infrastructure services)
Networking fundamentals: TCP/IP, DNS, DHCP, VLANs and VPN technologies
Firewalls, switches and general network devices
Virtualisation technologies (VMware, Hyper‑V or similar)
Microsoft Azure, including virtual desktops (AVD/WVD)
Citrix environments

Desirable (but not essential):

Experience with security tooling or security‑focused troubleshooting
Exposure to automation, scripting or infrastructure‑as‑code concepts
Mentoring or coaching junior engineers

Additional Information

At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.

We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer:

Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.

Ready to join the UK’s largest managed service provider?

Apply today or contact our friendly Talent Acquisition Team for more information.

Quick apply

Refine Your Search

technical support jobs in bedworth, war

3rd Line Support Engineer

Senior IT Support Engineer

IT Support Technician

Senior Support Analyst

Operations & Technical Drawing Support Assistant

Technical Support Engineer

Administrator IT & Finance

Service Desk Analyst / IT Support Help Desk Technician

IT Service Desk Technician

EUC Engineer

IT Infrastructure Field Support Engineer

Technical Support Engineer - Electronic Access Systems

2nd Line Desktop Support Technician

Community Highways Technical Support Officer

Associate Field Services Technician, IT

Service Desk Manager

Field Technician (DST113BC)

IT Administrator Apprentice

Service Desk Engineer

Product Application Support Specialist

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