Technical support Work, Jobs in Horsforth, Wyk (with Salaries)

Junior software support agent
Binary —Harrogate
- Up to £26,500 a year
- Full-time
- Software troubleshooting
- English
- In-person
Quick apply
Onboarding and Support Engineer
Supercycle —York
- £24,000 - £38,000 a year
- Full-time
Quick apply
3d
IT Support Manager
EH Digital Technologies Ltd —Leeds
- £56,000 - £79,000 a year
- Computer Science
- Bachelor's degree
- Team management
- Referral programme
- Sick pay
Quick apply
3d
Tech Support
CCTVdirect —Leeds
- Computer networking
- Communication skills
ICT Technician - Schools
hireful —Leeds
- £28,000 - £32,000 a year
- Full-time
- Google Suite
- School
Quick apply
IT Field Engineer
TIEVA —Leeds
- £29,000 a year
- Full-time
- Azure
- Microsoft Office
- Travel
- Employee assistance programme
- Life insurance
Quick apply
Desktop Support Engineer - Executive Support
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Travel
- Computer networking
- Time management
- Employee discount
6d
IT Service Desk/Site Engineer
JN Bentley —Skipton
- Full-time
- Customer service
- Travel
- In-person
Quick apply
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Analysis skills
- Communication skills
Quick apply
Service Desk Analyst
wavenet —Wakefield
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
IT Support Engineer (2nd / 3rd Line) – MSP Experience Required
Biometrics Match —Bradford
- £30,000 - £50,000 a year
- Full-time
- Azure
- System design
- Windows
- Free parking
Quick apply
9d
Trainee Technical Support Technician
Niftylift Ltd —Hoyland Nether
- Full-time
- Computer literacy
- Continuous improvement
- Quality control
- Free parking
- Employee discount
Quick apply
10d
Service Desk Analyst (European Language Speaker)
Univar Europe Ltd. —Bradford
- Monday to Friday
- Spanish
- Computer networking
- Communication skills
- Free parking
Product Specialist
TPP —Leeds
- £60,000 a year
- Spanish
- Travel
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
- Continuous improvement
Customer Support Technician
BigChange —Leeds
- Continuous improvement
- No degree
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
4d
IT Support Apprentice
QA Apprenticeships —Leeds
- £18,000 a year
- Full-time
- Communication skills
- Work from home
Product Support Representative
Solera —Leeds
- Full-time
- CRM software
- English
Business Administrator / IT Support
Dementia Forward —Harrogate
- £14.49 an hour
- Full-time
- In-person
- Cash handling
- Sick pay
Quick apply
4d
Digital System Support Engineer
Caesars Entertainment —Leeds
- Weekend availability
- Computer Science
- Analysis skills
- Bachelor's degree
9d

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Junior software support agent

Binary -
Harrogate

Quick apply

Job details

Graduate | Full-time
Up to £26,500 a year

Benefits

Cycle to work scheme
Company pension
Private medical insurance

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Software troubleshooting
Client engagement
GCSE
English
Technical support
IT support
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Who we are

We’re a respected software development company in Harrogate, poised to expand so we can cope with an ever-increasing workload. We’ve got a reputation for pushing Microsoft Dynamics (that’s what we sell) to its limits, on complicated global projects that frighten other people off. We’re small, versatile and like to focus on getting things done quickly - always to a higher standard than our (larger) competitors.

At Binary, we believe in the principles of Agile development. We prefer rapid prototyping and lively client workshops, to churning out wasteful documentation. That said, we do things properly so expect to work with large, well-known clients like TUI Group, Screwfix, Whitworth Bros, Harrison Spinks, Synergy Food Flavours, as well as local innovators like I’Anson Brothers.

What we are looking for

We’re looking to grow our Harrogate team by adding a junior support agent. This is an entry level role, so we are looking for someone who is either just leaving school or just finished university or college and wants to begin a rewarding career. There is plenty of opportunity to progress in Binary so if you’re crazy enough to dream of a career in I.T. this might just be the place for you!

About the Role

Binary’s support team are front and centre and handle most of the exciting and challenging questions our customers ask! Our team need to be calm under pressure, excellent listeners, good at drawing information out of people and be able to easily move between tasks, all the while clearly communicating with both the Binary team and the customer. We are not just looking for someone to answer the phone, but someone who will genuinely get to know and engage with our customer and get a kick out of getting to the bottom of the issue and making our customers happy. When we say customers, we’re not talking about 1,000’s of angry broadband customers who can’t get “on the wifi”, we sell Microsoft Enterprise software to businesses across the UK, Ireland and USA. Our customers have worked closely with us for years and you’ll be speaking to the same people regularly so you really get to know them and what they need from their systems and from us. And just because we’ve said support, that doesn’t mean every call is a problem. The support team handles training, requests for new features, and manages the testing process for upgrades. It’s a busy team and there is never a dull moment!

Qualifications and experience needed

· GCSE English and Maths grade 5+

· Excellent written and verbal communication skills in English

· An obvious interest in technology and computing

· Teamworking skills

While this role does not require any other formal qualifications a desirable candidate would have the following:

· Experience of working with Microsoft products

· Previous customer facing experience

Job Types: Full-time, Graduate

Pay: Up to £26,500.00 per year

Benefits:

Company pension
Cycle to work scheme
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in horsforth, wyk

Junior software support agent

Onboarding and Support Engineer

IT Support Manager

Tech Support

ICT Technician - Schools

IT Field Engineer

Desktop Support Engineer - Executive Support

IT Service Desk/Site Engineer

Service Desk Analyst - Tier I

Service Desk Analyst

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required

Trainee Technical Support Technician

Service Desk Analyst (European Language Speaker)

Product Specialist

2nd Line IT Support Technician

Customer Support Technician

IT Support Apprentice

Product Support Representative

Business Administrator / IT Support

Digital System Support Engineer

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