Control room Work, Jobs in Hucknall, Ntt (with Salaries)

Service Desk Coordinator
Mark1 IT Solutions Ltd —Melton Mowbray
- £30,000 - £32,500 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
- Free parking
Quick apply
Workshop Engineer
Fresenius Medical Care —Huthwaite
- Full-time
- Maintenance
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Medical Receptionist
Mickleover Surgery —Derby
- £12.72 an hour
- Part-time
- Computer literacy
- Microsoft Office
- Organisational skills
Quick apply
4d
Practice Nurse
Jacksdale medical centre —Nottingham
- £21.52 an hour
- Part-time
- Inventory control
- Organisational skills
- In-person
- Free parking
Quick apply
11d
Qualified Dental Nurse
Sunshine Dental —Nottingham
- £13.15 - £14.50 an hour
- Part-time
- English
- Patient care
- Organisational skills
Quick apply
7d
Escape Room Games Host - Loughborough
Break Escape LTD —Loughborough
- From £12.71 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Flexitime
Quick apply
5d
Laundry Assistant
Aurem Care —Belper
- £12.71 an hour
- Part-time
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Bank Host and Catering Assistant
Spire Healthcare —Nottingham
- Cleaning
- Restaurant
- Free parking
- Annual leave
2d
Dedicated Relief Security Officer
ABM UK —South Normanton
- £13.10 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
Quick apply
CNC Machinist
APPH LTD —Nottingham
- £43,500 - £54,500 a year
- 12 hour shift
- Quality control
- Relocation assistance
- Annual leave
Quick apply
Security Officer
Britsafe Limited —Derby
- £12.71 an hour
- Weekend availability
- Communication skills
Dedicated Relief Security Officer
ABM —South Normanton
- £13.10 an hour
- Part-time
- Customer service
- Annual leave
Field Sales Consultant - UK -Nottingham
Sumup —Nottingham
Building Services Operations Specialist
JLL —Derby
- 12 hour shift
- First Aid Certification
- Communication skills
- Annual leave
Assistant Spa & Leisure Manager
Eden Hall —South Collingham
- £36,000 a year
- Weekend availability
- First Aid Certification
- Training & development
- Guest services
- Employee discount
Quick apply
2d
Executive Assistant
Parker Hannifin Corporation —Shepshed
- ERP systems
- Employee assistance programme
- Employee discount
Facilities Apprentice
East Staffordshire Borough Council —Burton-On-Trent
- £24,796 - £25,989 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
13d
General Manager
DHL Supply Chain —Derby
- Leadership
11d
Lettings Assistant (Casual Hours)
Charnwood College —Loughborough
- £12.65 an hour
- Weekend availability
- Inventory control
- Customer service
- Leadership
- Employee assistance programme
- Flexible schedule
6d
Building Services Operations Specialist
Integral UK —Derby
- 12 hour shift
- First Aid Certification
- In-person
- Communication skills
- Annual leave
Quick apply
13d

I want to receive the latest job alerts for control room in hucknall, ntt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk Coordinator

Mark1 IT Solutions Ltd -
Melton Mowbray

Quick apply

Job details

Permanent | Full-time
£30,000 - £32,500 a year

Benefits

Free parking
Additional leave
Discounted or free food
Company pension
Company events
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Client engagement
Incident queue management
Ticket management
Continuous improvement
Customer support
Root cause analysis
Communication skills

Full job description

Help us build a brilliant Service Desk

We’re looking for someone who loves bringing order to chaos.

Someone who can look at a busy Service Desk, quickly understand what matters most, keep tickets moving, keep clients informed and help engineers stay focused.

This is not a role for someone who wants to sit quietly in the background.

You’ll be right at the centre of the Service Desk, helping shape how work flows, how clients experience our support and how the team performs day to day.

You’ll also be hands on, helping with first line support and getting stuck into the technical work where needed.

At Mark1 IT, we are continually improving how we operate and how we deliver support to our clients. This role is a real opportunity to make an impact, bring ideas, improve processes and become a key part of how the Service Desk evolves.

This role could suit an experienced Service Desk Analyst looking to step into coordination and operational responsibility, or an existing coordinator who wants greater ownership and influence.

What you’ll be doing

Keeping the Service Desk moving

You’ll be the person who brings structure, pace and clarity to the day.

You’ll:

Keep the ticket queue organised and under control
Make sure priorities are clear and work is allocated properly
Spot SLA risks before they become problems
Keep aged and stalled tickets moving
Balance workloads across the team
Coordinate site visits, incidents and daily priorities
Make sure handovers are clear and nothing gets lost

Helping clients feel looked after

Great IT support is not just about fixing things. It is also about communication, confidence and trust.

You’ll:

Keep clients updated clearly and professionally
Manage expectations properly
Make sure there are no unnecessary surprises
Coordinate escalations calmly
Help clients feel that their issue is owned and under control

Getting hands on with support

This is not a coordination only role.

You’ll also:

Resolve appropriate first line tickets
Support users remotely
Troubleshoot common Microsoft 365, hardware, software and connectivity issues
Complete routine user, access and device tasks
Record clear notes and useful troubleshooting
Escalate more complex issues with the right information

Making things better

We do not want someone who simply keeps the current process running.

We want someone who notices what could work better and helps improve it.

You’ll:

Improve Service Desk processes and workflows
Help maintain technical SOPs and knowledge articles
Identify recurring issues
Support root cause actions
Improve reporting and visibility
Look for smarter ways of working, including automation

What kind of person will do well here?

You will probably enjoy this role if you are:

Naturally organised
Calm under pressure
Comfortable taking ownership
Confident speaking with clients
Confident addressing issues and driving improvement
Able to balance people, priorities and technical work
Curious about how things can be improved
Someone who likes making a visible difference

You do not need to be the most senior engineer in the room.

You do need good judgement, strong communication skills and the confidence to keep work moving.

Experience in an MSP or IT Service Desk would be ideal. Experience with HaloPSA, Microsoft 365, NinjaOne, networking or VoIP would be useful, but attitude, ownership and the ability to bring structure matter just as much.

Why join Mark1 IT?

You'll work directly with the leadership team, have a genuine say in how we operate, and see the impact of your ideas quickly. This isn't a role where suggestions disappear into a committee. If something can be improved, you'll have the opportunity to help make it happen.

Interested?

If you’re the kind of person who loves bringing order to chaos, keeping people moving and making sure clients feel genuinely looked after, we’d love to hear from you. Apply through Indeed and tell us why you think you’d be a great fit for Mark1 IT.

Pay: £30,000.00-£32,500.00 per year

Benefits:

Additional leave
Company events
Company pension
Discounted or free food
Free parking
On-site parking

Application question(s):

Are you able to reliably commute to our Melton Mowbray office within approximately 50 minutes each way?

Experience:

IT Service Desk, IT Support or MSP: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

control room jobs in hucknall, ntt

Service Desk Coordinator

Workshop Engineer

Medical Receptionist

Practice Nurse

Qualified Dental Nurse

Escape Room Games Host - Loughborough

Laundry Assistant

Bank Host and Catering Assistant

Dedicated Relief Security Officer

CNC Machinist

Security Officer

Dedicated Relief Security Officer

Field Sales Consultant - UK -Nottingham

Building Services Operations Specialist

Assistant Spa & Leisure Manager

Executive Assistant

Facilities Apprentice

General Manager

Lettings Assistant (Casual Hours)

Building Services Operations Specialist

I want to receive the latest job alerts for control room in hucknall, ntt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected