Resources advisor Work, Jobs in Belgrave, Lec (with Salaries)

Senior Client Services Manager
Gallagher Bassett —Meadows
- Remote
- Bachelor's degree
- Mentoring
3d
Planning and Engineering Advisor
FedEx EU —Atherstone
- Full-time
- Employee assistance programme
3d
Senior Customer Service Advisor
Barclays —Coventry
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
Senior Operational Leader - Corby
Department for Work and Pensions —Corby
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
12d
Sales Manager
First Fence —Swadlincote
- £40,000 - £45,000 a year
- Monday to Friday
- Budgeting
- Leadership
- Annual leave
- Employee discount
Quick apply
12d
Talent Advisor
STARK Group —Coventry
- Full-time
- Hybrid work
- Microsoft Office
- Recruiting
- Organisational skills
- Flexible schedule
- Referral programme
Infrastructure Maintenance Workforce HSE Advisor
Network Rail —Derby
- £35,582 - £43,400 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Environmental Sustainability Advisor - Bid & Pre-Construction
Balfour Beatty —Derby
- Hybrid work
- Master's degree
- Team management
- Annual leave
Director, HRBP EMEA Commercial
Sealed Air —Kettering
- Data analysis skills
- English
- Analysis skills
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Area Vice President, Absence & Productivity Consulting
Gallagher Benefit Services —Meadows
- £160,000 - £312,000 a year
- Full-time
- Remote
- Management
- Business development
- Bachelor's degree
- Flexible schedule
Customer Service Advisor
Barclays —Coventry
- £26,700 a year
- Weekend availability
- Banking
- Life insurance
Customer Service Advisor Apprentice - Leicester
GTG —Leicester
- From £8 an hour
- Full-time
- Continuous improvement
- Communication skills
HR Manager - Corby
Tata Steel —Corby
- Full-time
- Master's degree
- Conflict management
- Human resources
- Free parking
- Employee assistance programme
Insurance Client Director, Corporate Risk (Leicester)
Aon Corporation —Leicester
- Hybrid work
- Mentoring
- Training & development
Audi Workshop Manager
Sytner —Nottingham
- Continuous improvement
- Team management
- Training & development
- Employee discount
Health and Safety Advisor - Mobile (UK Wide)
Emcor —Nottingham
- £35,000 a year
- Full-time
- Continuous improvement
- Employee assistance programme
- Referral programme
Quick apply
Payroll and HR Advisor - Maternity Cover
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Microsoft Office
- Recruiting
- Organisational skills
Quick apply
11d
Audit Senior
RMT Accountants & Business Advisors —Tamworth
- Analysis skills
- Accounting
- Mentoring
9d
Regional Security Manager - EMEA (m/f/x)*
Solventum —Loughborough
- Full-time
- Hybrid work
- PMP
- English
- Bachelor's degree

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Senior Client Services Manager

Gallagher Bassett -
Meadows

Apply Now

Job details

3 days ago

Qualifications

Pricing
Resource allocation planning
Stakeholder collaboration
Client engagement
Mentoring junior staff
Bachelor's degree
Risk management
Mentoring
Relationship management

Full job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Manages a portfolio of clients across multiple industries, serving as a trusted advisor and primary point of contact while proactively aligning resources, developing strategic service plans, identifying risks, and driving client retention. Demonstrates strong expertise in data analysis, client presentations, program pricing, and profitability, while leading meetings, overseeing client initiatives, mentoring team members, and serving as a critical link between clients, leadership, and claims operations.

How you'll make an impact

May manage up to 25 dedicated clients, depending on complexity and/or client requirements.
Book of business may cover multiple industries, but with focus in select industry (or industries).
Serves as single point of contact for clients; highly responsive to requests and often identifies issues/challenges before client.
Works with minimal supervision, and knows when to engage supervisor and/or peers throughout the company.
Aligns self and external resources around client’s goals by understanding of what client is trying to accomplish in their programs and how we can contribute to these goals.
Develops service plans to capture goals and ensure progress.
Structures and uses data to tell a compelling story.
Presents data confidently and anticipates questions from supervisor and clients.
Significant knowledge of product and service capabilities.
With some assistance can implement and oversee client specific initiatives, i.e. closure projects, cost reduction projects, performance guarantee compliance.
Perceived as critical link between client, management and claims operations.
Proactively works with supervisor to plan for and ensure maximum retention rate.
Limits downside surprises by identifying and rectifying issues early.
Leads group meetings across audiences (e.g., claim reviews, stewardship meetings, and partnership meetings) with modest support.
Sets and communicates roles for all internal participants prior to critical meetings.
Ensures appropriate pre-brief and de-brief communication to drive successful client interactions.
Can scope out work-related projects, including time and resources needed to complete.
May assist in orienting and mentoring lower level employees.
Has complete understanding of program pricing.
Understands the basics of program profitability to the company.
Able to make appropriate trade-offs between pricing levers to reach best outcome (e.g. multi-year deals, LOP, etc.).

About You

Required:

Bachelor's degree and 5 years related experience.
Insurance license required.
Often travels for client needs (e.g., claim reviews, stewardship discussions).

Work Traits:

Able to create success stories and capture learning’s within own book of business and that of team members.
Able to provide synthesized summaries to senior leadership within AM team.
Focuses on what matters most, where there is risk and where senior management intervention may be required. Always gets his/her point across in interactions.
Frequently able to lead group meetings and/or provide value-added input where not the primary presenter.
Is accessible by team members when they encounter roadblocks with their work.
Able to provide value-added suggestions and approaches to make the team more successful.
With supervisors, understands what matters most and where/when to escalate issues.
Consistently delivers direct, honest feedback to team members regarding performance against the AM skill continuum.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Apply Now

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